Greg Hubler Hyundai
Customer Reviews of Greg Hubler Hyundai
Call Ahead of Appointment
byon 06/16/2022
We had an appointment to fix a recall part and when we arrived they were out of our part, they found one and it was fixed three hours later and saved us from coming back, which was appreciated. The part that needs corrected is that if we had an appointment, a part should have been saved for us, I think people who stopped in without an appointment drained the parts. We drove 50 minutes and luckily it worked out. I would think the dealership would be checking upcoming appointments to see if parts were going to come up short, if they were we should have been contacted. It worked out that they called around and luckily found one that same day, but easily could have been a second trip for us ( 50) miles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Call Ahead of Appointment
byon 06/16/2022
We had an appointment to fix a recall part and when we arrived they were out of our part, they found one and it was fixed three hours later and saved us from coming back, which was appreciated. The part that needs corrected is that if we had an appointment, a part should have been saved for us, I think people who stopped in without an appointment drained the parts. We drove 50 minutes and luckily it worked out. I would think the dealership would be checking upcoming appointments to see if parts were going to come up short, if they were we should have been contacted. It worked out that they called around and luckily found one that same day, but easily could have been a second trip for us ( 50) miles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
