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Art Hill Ford Lincoln

Today 8:30 AM - 8:30 PM

Customer Reviews of Art Hill Ford Lincoln

4.8
Overall Rating
4.75 out of 5 stars(29)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Art hill ford

by Jerry lisle on 12/26/2023

Very helpful salesman took time to explain all the features I wasn’t familiar with and set up my phone app and reset door code to one of my choice

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
29 Reviews
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5 out of 5 starssales Rating

Art hill ford

by Jerry lisle on 12/26/2023

Very helpful salesman took time to explain all the features I wasn’t familiar with and set up my phone app and reset door code to one of my choice

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Place to Buy a New Ford

by MrKochevar on 12/04/2023

Art Hill is a wonderful place to buy a new car. If you are in the market head there and talk to Boris. He walked me through the different SUV options I was looking at and help me land the new Ford Explorer that I bought. He was extremely helpful during the entire buying process and got me into my new car quickly. I cannot speak highly enough of Art Hill and I will be buying a car there for years to come. Also I love my new 2023 Ford Explorer. It is the best car I have ever bought.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Paralegal

by NicoleS on 10/06/2023

I felt very comfortable. Everyone was very friendly and they worked with me to be able to afford my new purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The Best Service!

by JSummer on 10/05/2023

Charlie White and Steve Bukvich at the Merrillville ford dealership made buying my dream car an amazing experience! They made every aspect of buy my bronco a positive one. I’m so happy with the staff at this dealership and my brand new vehicle. I would recommend this dealership to anyone looking for a new car!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Sales staff

by Matthew on 09/20/2023

Boris is an amazing salesman. I spoke to him a couple weeks prior stating that I was looking for a super duty. When he received 1 on the lot, he sent me pictures and asked if I wanted to check it out.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Salesman and General Manager

by Ryan S. on 03/02/2023

I was looking for a truck and when it initially became to expensive, my salesman and the GM worked hard to find us the best deal and get us in a truck. And they threw in a free set of running boards for us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Nice new truck

by Clayton on 02/09/2023

Good vehicle selection and good staff

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Highly recommend

by Melissa on 07/21/2022

Highly recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Review of Art Hill Ford

by WhiteSoxFan on 10/06/2021

Needed service on a tight deadline due to a driving vacation. Service team went out of their way to fit me in during a very busy time. They went above and beyond!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Diane

by Diane S. on 09/23/2021

George M. was very professional and so kind to bring the vehicle of interest out to my home for a test drive and a look at it. He did promise a windshield crack repair but changed his mind!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

The only dealer we'll ever use!

by ScottBensema on 08/18/2019

Professional, courteous staff. Very knowledgeable and thorough. All of our needs were met. Overall a very satisfying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

oil change and tire rotation

by bigsalesgy on 07/22/2019

accomplished the job in an hour as was promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Carly

by Carly1234 on 04/10/2019

Excellent service experience

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fantastic!

by dndndndn on 09/08/2017

OMG! The Ford lady who waited on me acted as though I was her only customer. She was energetic and polite. She made the whole process so easy and accommodating. GREAT JOB Kelly!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2017 Focus ST

by Motanul on 09/02/2017

I left the dealership within a few hours with the car I wanted at a very reasonable price. I found the salesman and the manager to be extremely helpful and prompt! Many, many thanks!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Art Hill Ford

by JSchumann332 on 06/30/2017

Art Hill Ford was great. The staff I interacted with were all extremely helpful and made sure I had the best deal possible. They accommodated me in every way they could.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Art hill service

by Puredva on 06/20/2017

Great service as usual, warm welcome and no long wait. Shuttle service to and from dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Great place

by kslag8625 on 06/19/2017

I was greeted quickly and kept in the loop on the time my car would be ready.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Dealership

by MarkBarnhart on 06/07/2017

Art Hill has an exceptional team of friendly, knowledgeable salespeople . I would highly recommend them to anyone. It was by far our best dealer experience and I Am really enjoying my 2017 Ford F-150 STX. It's a beautiful truck! Thanks everyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

warranty repair

by drkreag on 06/07/2017

good service and knowledgeable help.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mustang Service (2015)

by mikeg1963 on 06/01/2017

The staff at Art Hill Ford are very professional and they always give you continuous updates in reference to your vehicle status.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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