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Chevrolet of Columbus

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Customer Reviews of Chevrolet of Columbus

3.0
Overall Rating
3 out of 5 stars(8)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

The Best Dealer in Indiana

by Don Richards on 11/28/2023

These are the best people to work with. They do their best to get the deal done and aren’t happy till you are satisfied. I’ve bought many cars and trucks from many dealers but Chevy of Columbus is by far superior. Thank you for the hard work and dedication especially your locals.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
8 Reviews
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5 out of 5 starssales Rating

The Best Dealer in Indiana

by Don Richards on 11/28/2023

These are the best people to work with. They do their best to get the deal done and aren’t happy till you are satisfied. I’ve bought many cars and trucks from many dealers but Chevy of Columbus is by far superior. Thank you for the hard work and dedication especially your locals.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Great but sad!

by Shawn R. on 05/26/2022

Easy to make a deal, Ill give you 5 stars for that!! The truck i bought didnt idle smooth, was very rough. After trying to get the dealer to fix the idle problem they did agree to pay for the diagnostic. They cleaned the throttle body. The dealer payed for that too. I had to pay 129.00 for an alignment that the dealer should have done. all this should have been done prior to the sale! My problem is this, dealer put a truck on the lot was not road worthy in my opinion. Your mechanic and or sales men that cant tell a vehicle has an idle issue not to mention a steering problem. Im not sure what to say. I have to buy 198.00 for Coils 6, spark plugs 6 and new wires. In conclusion, I had to fork out 327.00 extra for what the dealer should have done. Im not mad but it's very disappointing. Chevrolet of columbus indiana has lost any future business from me.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great place

by Mojo5678 on 06/10/2021

The staff was helpful. Corey did great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Thank you Caron and Corey

by Miranda on 01/28/2021

Corey did a awesome job I have recommended this place to several people wonderful place and Caron was amazing as well wonderful service and was able to communicate and make things happen and even after my purchase checked in on me and even over the holidays thank you to Corey and Caron wonderful people keep up the great service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best dealership experiences I've ever had!

by Paulie_B on 05/17/2018

I live in Colorado and have now made the trip to Chevy of Columbus twice to purchase new vehicles. I'll make the trip again if they have the next vehicle in stock that I'm looking to purchase ... They're that good. I obviously had to do the majority of processing online, as well as research and trying to get the best possible trade value from them for a car they couldn't see until the day I arrived at their location, and they were great in that regard as well. Kyle is the salesman I dealt with and he was totally awesome both times. He also joked that if I buy another car from them, he'd be willing to drive it to Colorado for me, and fly back, and I said okay. I was alone my first trip, but brought my young son the second time, and he really enjoyed the trip as well. Everyone that I interacted with at the dealership, from my salesman Kyle, to the finance managers, to the general manager was so kind and treated both of us like we were old family friends they'd known for years. It's rare to find that in sales these days, and even more rare to actually feel like the people you're dealing with are genuinely treating you that way, and not doing so just to make a sale. This dealership is hands down, the way every car dealership should be. If I owned a dealership, I'd send my employees there for training if I could. Since it's a Chevrolet dealership, I'd voice to GM leadership that this is a model dealership and they should strive for all their GM family dealerships to be this good.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service with a smile

by fchapa077 on 02/07/2018

Awesome people to deal with, reasonable on the price. This is no the first I have bought a car from them and it will not be the last.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Helpfufl!

by Peony58 on 08/26/2017

Kenneth Wilkes was very helpful when I inquired about a vehicle I saw through TrueCar. He explained the vehicle, the options it has and sent me information promptly. I was very impressed with his knowledge and professionalism. I am early in my looking but I will certainly contact Kenneth when I am ready to purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
1 out of 5 starssales Rating

Horrible Experience!!

by jimemerson on 01/22/2017

Was looking to purchase a vehicle at this Chevy Dealership located here in Columbus,IN.Our decision had gotten to the financing and all went downhill from there.The financer Mr.Crowder made our experience not worth continuing on to get financed.So we stopped and took our business elsewhere!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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