Carriage Ford
Customer Reviews of Carriage Ford
Happy Customers
byon 04/07/2024
Traded our truck for a larger truck to pull our trailer. Very smooth process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy Customers
byon 04/07/2024
Traded our truck for a larger truck to pull our trailer. Very smooth process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2022 Ford F-250 Super Duty
byon 01/29/2024
Excellent service and sales communications. We have been a long time customer with Carriage Ford and they take care of us on all our vehicles and purchases.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Carriage Ford
byon 12/11/2023
Great and easy experience. Excellent customer service and knowledgeable staff
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 04/11/2019
Was so easy getting my car tune up , the works . Was ready before I realized it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Carriage Ford
byon 01/15/2019
Pleasant, friendly, and informational.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 01/12/2019
They said that my car would be ready in 1 hr and they met that deadline
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Carriage Ford service
byon 12/20/2018
Safety recall completed with scheduled maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Carriage Ford's service Dept.
byon 10/18/2018
I've used Carriage Ford service department for many years now, and I have always been very satisfied with their service. The service dept. employees at Carriage Ford are very qualified, and courteous. They have a really nice waiting area, or at times I drop my Ford five hundred off, either way, they do professional work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 09/28/2018
Went in told what I needed was tune up and going over brakes and etc. Getting ready to drive out of town. Wait for short length of time . Work down and all where just really pleasant and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and friendly
byon 08/20/2018
I always have my FLEX serviced here. Never disappointed
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ron Deatrick
byon 07/26/2018
Awesome experience. Great sales staff Matt and sales manager Chase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2013 Ford Focus
byon 06/11/2018
Always pleased with the service we receive and this time was as expected. Excellent!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Carriage ford
byon 05/31/2018
Great people do what they say they will ( rare)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Michaelle, Owner of Ford F-150.
byon 05/24/2018
Friendly and fast service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great sales! Not so great service
byon 04/12/2018
Great sales experience however service experience not so great. The kept my car 2 days to do a 30 minute warranty job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 01/06/2018
Took my F-150 in for it's first oil change and check up. Everyone I dealt with was very polite and helpful. Overall great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Repairs
byon 12/13/2017
Bought a car here and had to return it to service. They were great people. Shout out to Dustin who made sure we were taken care of. They will get my business from now on.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fair and honest
byon 12/13/2017
I would like to thank everyone at Carriage Ford. I recently purchased a vehicle from them and through no fault of theirs had some problems. The service department went above and beyond with repairs. Dustin is a great guy. I still had reservations about the vehicle and talked to Mr. Dean Book. He told me if I had any more problems he would do whatever it took to satisfy my wife and me. Yesterday I returned and ask him what they could do. He did exactly what he said he would do. I now have a 2 year newer vehicle and there was very little difference in the price. I would also like to thank my salesman Jared Goodman and Chase Timberlake. Also a shout out to Derrick in finance. I would definitely recommend Carriage Ford to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 11/22/2017
We have a 2013 Edge. The front passenger window was having streaks left on it every time it was rolled down. Took it to the dealership, they took it apart, oiled it and said it should be fine. About a week later it was doing the same thing again so we took it back. They said they would need to order a motor for it which they said they would do . They called about a week later saying that the part was in. We arrange to get the car over there and also told them we needed and oil change. We dropped the car off about 7:30 in the morning. About 2 o'clock that afternoon they called saying that they had ordered the wrong part. They ordered the part for the rear window on the passenger side and that they would need to re-order it. We went to pick up the car only to find out that they did not do even the oil change. A week later they called saying that the part was in for the front window. Again we took the car over at 7:30 in the morning and picked it up later that afternoon. However, again the oil was not changed. Now we have to make an additional trip over to get the oil changed. Not only that there but was a wire that they had disconnected in the door panel to fix it and did not replace it. So we had to make an additional trip back there and wait while they fixed that. Very frustrating.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
