Auto Park Ford Bremen

by AustinMiller on 01/14/2019

Do not buy used cars from these guys especially if they are not Ford make. I bought a 2017 Chevy Malibu with a service checklist indicating that there was nothing wrong with the car. The salesman told me about how great OnStar and handsfree calling is ,among other things, and I was excited to use them. On the way home from the dealership I descovered that the hands free calling does not work and OnStar was not working. I called OnStar on my phone (because the dealer didn't respond for 5 days...) and after a quick check with them they said the hardware had failed meaning I need to get it fixed. The microphone also was not working for hands free calling so it is now 3x more cumbersome to get a call while driving because I need to disconnect my phone from the charger and go into settings and disable Bluetooth while I'm driving and try to answer the call. After talking with the dealer they said that there was nothing they could do for me. So now I am responsible for getting something fixed in a car ,sold to me with a checklist indicating nothing was wrong with it, that if this was any other dealer than Ford they are required to fix it before selling. I am extremely dissatisfied with this dealership and would like to warn anyone wanting to buy a used car from them especially not of Ford make that they will not check to see if everything is working, claim it's flawless and then not help you if you find out there were broken components in your car when you bought it. Wish I could give negative Stars.

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