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Customer Reviews of Ed Martin Chevrolet

3.5
Overall Rating
3.5 out of 5 stars(39)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

New car experience at Ed Martin

by Kevin L. on 02/19/2024

Always buy our new our new cars from salesman Brian Mckinney. Very professional and always goes above and beyond to please us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
39 Reviews
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1 out of 5 starsservice Rating

Oil change tire rotation

by Crosbyusmc on 02/25/2024

Upon leaving the dealership and driving down the road my valve stem fell out. I took it to a tire repair shop and was told the cap wasn’t tightened as well as a couple of lug nuts.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

New car experience at Ed Martin

by Kevin L. on 02/19/2024

Always buy our new our new cars from salesman Brian Mckinney. Very professional and always goes above and beyond to please us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Corvette

by myvett4 on 04/11/2023

Our salesman Rielly was very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starsservice Rating

Replacing mega fuse

by Landowner on 01/28/2023

Maybe an half hour work replacing mega fuse above battery charged $300.00 labor.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Exceptional buying experience

by DaleJennB on 10/12/2016

We drove over 100 miles to purchase a new vehicle from this dealership and couldn't have asked for a more friendly, knowledgeable, and professional group of people to purchase from.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Keeping me in mind!

by reward920 on 10/10/2016

I want to thank Kenny Shackelfurd for remembering my needs and 0% financing, he did not let me down and I hope I did not leave him down!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Chevy Cruze 16

by ChevyCruze16 on 09/30/2016

I was coming to the end of my lease. Jason contacted me and I told him what I needed. I came in we discussed a few options he had and that day I had a new lease which I love. Jason was quick, knew what I needed and helped me into it. I'll be back when this lease is up! You guys are great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buying a used car

by HockeyFan60 on 09/29/2016

Great experience. Totally professional. Completely satisfied with the entire car searching quest.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Amazing amazing

by Zackman2222 on 09/26/2016

They were amazing like all ways and mike brown my Service guy was amazing and helped me and the staff were very polite and professional like all ways.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Refreshing service

by TerryLane48 on 08/25/2016

Our sales experience could not have been better. Dan is extremely knowledgeable and works hard to gain the business. He is polite and very efficient. He provided us excellent service near the end of a day. He found the time to accommodate our needs and we would highly recommend him to others

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

100% satisfied

by ajpoobah on 06/16/2016

people at this dealership are polite , respectful , patient and knowledgable

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Super job

by Luann86 on 05/27/2016

Worked with Michael Goldsworthy and John Ramsey. Took my truck in for service. While i was waiting, i visited with Michael Goldsworthy. He talked me into a test drive and the purchase. John Ramsey also helped with the purchase too. Fabulous job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

GREAT JOB --IN AND OUT IN SUPR TIME

by DStarks on 05/24/2016

Went in cold no appt. worked me in for oil change was done in less then a hour with wash job. Dale Starks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Love coming to your dealership

by horsenaround49 on 05/11/2016

You have a great staff and I enjoy every visit there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Exceptional

by brandnewcruze on 05/02/2016

I am pleased with service at Edmartin. I had my previous car serviced there many times. now that I have a car through them , I will take it there even more. only issue I noticed was that there seems to be evidence that the cars interior was not thoroughly cleaned. there's quite a few spots on the seats. other than that everything was great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Our car buying Experience

by Lynnsue on 04/27/2016

This was a wonderful car buying experience. My husband and I are older and on a fixed income, this will be most likely our last vehicle. Brian went over and beyond what we expected. I would recommend buying at Ed Martin, and asking for Brian. He was curtious, and listened to us, we are very thankful for this experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

very good service

by heirloom on 04/19/2016

I bought the truck used at your Honda dealership and because it's a Chevy they had me take it to the Chevrolet dealership for warranty work. I live a couple hours away and so does my family and if it weren't so far I would love to recommend this Chevrolet dealership. Tim was awesome at getting things done and ready in a timely manner. He's the service manager I worked through. Thank you Tim!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

LOVE my new Malibu!

by SheridanC on 04/12/2016

Riley was amazing, and took the time to walk me through all the new features on the new Malibu. Alex was kind, and thoughtful, and patiently answered all my questions regarding a new lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Avis' Malibu lease

by AvisnewMalibu on 03/23/2016

Brian did a good job and got us into the car that meets our needs and budget.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Above and beyond

by Kwrllr2 on 03/15/2016

Alex went above and beyond in making sure that things were quick and easy to put us in the car of our choice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bought new cruze 2014

by Bigdaveb63 on 10/01/2014

As always very professional ,knowledgeable and very friendly .plus a service dept best by far , one total package

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

Welcome to Ed Martin Chevrolet! On behalf of our entire team, thank you for visiting our Edmunds page and allowing us to serve you online. Our professional and well-trained staff is ready to assist you with your automotive needs. It is our commitment that all of your expectations are not only met...but exceeded.

Amenities
Complimentary Coffee
Television
Cable Television
Collision Repair/Body Shop
Customer Lounge Area