Customer Reviews of Napleton's Kia of Urbana
More than just a car...
byon 02/07/2020
Naplelton's and Jim Clarkson in particular are top notch. Jim went out of his way to work with me and my situation. Trading in my beloved 2010 VW GTI was difficult, but with me taking a new job in an new climate that makes a GTI...challenging. Plus, owing what I did on a 10 year old car with no warranty didn't make sense. With my stressful move in progress, Jim made everything smooth. I drove away with a 2020 Kia Soul with a great warranty and all the modern standard features. Of course, they wanted to sell me a car...that is what they do. But, Jim helped me solve a challenging life problem at a time when, by all right, shouldn't have been able to. I went in to fix an engine light before driving across country and ended up fixing a key problem in my life. I know my GTI will find a loving home. Thanks again Jim!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Salesman
byon 12/09/2019
Jim Clarkson is the best salesman at Napletons!! If you are looking to buy a new car, Jim will find exactly what you are you are looking for! Don't hesitate in contacting him today!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Experience!
byon 02/12/2016
I could not have asked for a better experience when I purchased my first car. My sales person, Levi, went above and beyond to ensure that I was purchasing a vehicle that was right for me. He spent time making sure that I was comfortable and not pressured. I drove off in my brand new car knowing that I made the right decision by choosing Napleton's for my car purchase. Thank you Levi!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Kia in Urbana treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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