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Customer Reviews of Gjovik Ford

4.0
Overall Rating
4 out of 5 stars(82)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
1 out of 5 starssales Rating

Bummer

by Dannyk on 02/23/2024

They advertise a 2018 ford explorer that you can’t see for various reasons and then try to sell you a different car. This is after an appointment was made.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
82 Reviews
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1 out of 5 starssales Rating

Bummer

by Dannyk on 02/23/2024

They advertise a 2018 ford explorer that you can’t see for various reasons and then try to sell you a different car. This is after an appointment was made.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starsservice Rating

Service

by Gma1947 on 04/12/2023

Had a broken handle fixed in 2 plus hours

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Never a hiccup with Gjovik

by happy buyer on 04/06/2023

From the time we walked in six years ago until April 3, 2023 we have always been addressed with dignity, respect and professional courtesy. Appointment making over the phone without a hitch is a standard practice. The next time I want to by a Ford, I will only look at Gjovik.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil service

by Víctorm on 03/07/2023

Had my Equinox oil service the front desk was friendly and courteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience with Gjovik Ford

by CGinocchio on 10/22/2018

My experience with Gjovik Ford was excellent from the moment I walked into the dealership to driving out of the parking lot with a new car. Thank you for your professionalism and the great experience!.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easy auto experience.

by JR Mustang on 10/14/2018

When I arrived Justin was out the door and greeted me. I informed him I was interested in looking and learning about the Ford Mustang. Justin was able to answer all my questions and took me to look at several options. He made the entire experience easy and exciting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

No

by Jasyorkvill on 09/25/2018

I"m very happy with the salesman and the price of the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford F150

by The Bleys on 08/06/2018

Great experience. Much better customer service than other dealers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Taking care of business

by 1bigtruck74 on 05/05/2018

Iggv was great had everything ready when for me when I got there

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Survey

by Blairkate83 on 04/10/2018

I will definitely be recommending you guys to others! Thank you for making this process as stress free as possible!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Superb no pressure sales

by gsldrx62 on 03/24/2018

After getting an online finance approval, talked with Jonica about what features I did/did not want, she found several options. Once at the store Mike was extremely personable and knowledgeable about the car I was looking at. No pressure sales, which is exactly what I want in a salesman. Follow up and continued contact through the delivery and after had been superb.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford Escape SE

by Judmusic on 01/22/2018

Very happy with our Ford Escape! Drives like a dream. The car buying process was made very painless and enjoyable thanks to our awesome salesman. Will definitely go back to Gjovik Ford in the future. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Ford dealer services Lincoln and treated as a Mercedes or Lexus

by Cdesjarden on 05/26/2017

Complete professionals. They outperform Cadillac and any GM product with service and very similFord dealer services Lincoln and treated as a Mercedes or Lexusar in quality to Mercedes and Acura.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great place to do business

by Blackheart7 on 12/28/2016

I have been having problems with the sound system in my truck and the people at Gjovik's were kind enough to listen to my problems and then explain the problem to me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Expedition Oil Change

by RickMenth on 12/25/2016

Staff was friendly & explained everything that was done

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Trusted Service

by jansash on 09/21/2016

My service was performed in a timely manner and the mechanic pointed out other service recommendations that are needed in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

good

by sosorrry on 08/23/2016

it is a good experience at the express lane, quick lane 99% of the time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

good service

by princesspat on 04/20/2016

The service is always good. Work is done well and promptly. Car is washed before being returned.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Iggy and Lou are the best!

by jafuchs on 04/20/2016

We always buy our cars at Gjovik, primarily because of Iggy and Lou. Iggy makes sure that we get what we want and Lou always makes the finance process easier. We appreciate the excellent customer service that each of these gentlemen bring to the awful process of buying a new car. :) Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

You can count on Gjovik

by sk88000 on 04/11/2016

Always friendly service and really appreciate the car wash afterwards. When needed, I find the loaner program unbeatable when my car is tied up...makes it so much easier to know I have Ford wheels so I can get to work with no interruptions. Thanks Service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Good people to do business with

by CJW8136 on 04/11/2016

Bought a new F-150 and from initial contact through to taking delivery everything at Gjovik was great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

About our dealership
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Customer Lounge Area
After Hours Drop-Off
Languages Spoken (2)
English
Spanish