Lou Bachrodt Chevrolet Buick GMC
Customer Reviews of Lou Bachrodt Chevrolet Buick GMC
Not very happy
by 08/09/2017
onWe bought a used SUV from this dealership. It was supposed to be "Qcertified". First the rear brakes started grinding and it is also leaking oil. While I don't expect a used vehicle to be perfect, one would think that anything touted as certified wouldn't have these kind of problems. Secondly they messed up the paperwork and we had to drive back there 2 days later to fix their mistake.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Amazing Experience
by 04/20/2017
onI recently purchased my third vehicle from Lou Bachrodt Auto Mall and I must say they never cease to amaze me! Josh Schneider was my Sales Consultant and he always goes above and beyond expectations to ensure that I have an enjoyable experience. Whenever I arrive I'm always asked if I would like any refreshments. Josh was very patient with me as we discussed my wants & needs. He explained everything in great detail. I never feel pressured and I'm always offered several options that would meet what I'm looking for. The Sales Manager Steve Hefty was very honest and upfront. I can't say enough about the sales staff and the management team at Lou Bachrodt Auto Mall I will definitely be purchasing my 4th, 5th, & 6th vehicle from them and many more! I will definitely recommend Lou Bachrodt Auto Mall to all my family and friends! Thanks Lou Bachrodt Auto Mall for always providing exceptional service you guys rock!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lou Bachrodt New Buick
by 09/30/2015
onHad great experience buying my new Buick from Jim Canfield, thanks Jim. [contact info removed]
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Lou Bachrodt Automall
by 08/18/2015
onLou Bachrodt's selection, Jim Canfield in sales and Larry in finance made for a great buying experience. Well done guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
It was well worth it
by 07/28/2015
onMy wife and I have purchased 4 vehicles in 10 years. All from Bachrodt. And the last two were with the assistance of Kevin Lee. When we purchased our 2013 camaro, Kevin made such a great impression that although we moved to Rolling Meadows, we chose to go to Bachrodt and work with Kevin. Great experience, awesome car(2015 Traverse) and an even greater person making the sale. He even remembered small details almost 2.5 years later. We will continue coming back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lou Bachrodt experience, buying a 2015 Chevrolet Equinox
by 07/25/2015
onOur experience at Lou Bachrodt was of ease, very knowledgeable, and smooth transaction. Our salesman, Joe Luy, treated us with great respect and made us feel at ease. We highly recommend Joe to take care of you at your visit!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lou Bachrodt
by 07/17/2015
onJim and JR did an excellent job finding me the best car for my price range. They dedicated a lot of work into making the deal get done. My whole family has bought their cars from there and I also referred people as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
by 06/22/2015
onI was looking to buy a car with no credit and Mike Fisher from Lou Bachrodt got me set up with a brand new chevy spark at an affordable price. Mike was very easy to work with and if it wasn't for him I wouldn't be driving a 2014 chevy spark today. I would definitely recommend Lou Bachrodt to everyone I know.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very Fun, Painless Car Buying Experience
by 05/15/2015
onI had an amazing experience with the staff at Lou Bachrodt. Mike Fisher was the best sales consultant I've ever had to deal with and I don't think I'll ever deal with another one as long as Mike is around. I ended up buying 2 brand new cars because Mike's attitude, personality and easy going - no pressure approach. I also had the pleasure of working with Ed in the finance dept. That was a great way to end the experience. His dry sense of humor and quick wit made the whole signing process a lot more entertaining than it should be. I also have to mention JR Henry. We didnt work directly with JR but he made a point of introducing us and let us know that we can go to him if we need anything and Mike is not around. Buying 2 cars made it a long, long day but it was an enjoyable long day. I went to several other dealers before stopping into Lou Bachrodt. I knew right away that this would be a different, more positive experience. I love when they call back for a follow up and I get to tell them that I went to Lou Bachrodt and bought 2 new cars. If a certain Ford dealership in Belvidere tells you they can't get you financed for a used car....go to Lou Bachrodt and buy 2 brand new cars from Mike Fisher :-)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Salesman makes the differance
by 12/13/2014
onIf not for Mike fisher, we would not be the proud owners of a 2014 Silverado 1500 from Lou Bachrodt Chevrolet. Thanks Mike
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lou Bachrodt Truck sales
by 11/03/2013
onEveryone did a great job at getting us the best deal possible. Al L. is a great sale person, very friendly easy to talk to. It is important to us to use local dealers, we don't have a lot of time to drive long distances. We would buy from Lou Bachrodt again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2013 Chevy Equinox
by 05/13/2013
onThis was the best experience I've had buying a new car, Kevin L. was very knowledgeable, and friendly. Great guy to deal with. I will definitely recommend him to my friends and family. Thanks Kevin!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
by 09/13/2011
onvisited Lou Bachrodt chevy and looked at 2011 Traverse. They did not have the options we wanted so they searched and found one for us and had it moved to their dealership. Did all of my negotiating over the phone without any problems. Got a good price and people were very nice to work with during the purchase process. No pressure and all went smooth. I would recommend them to anyone .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments