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Gerald Hyundai

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Customer Reviews of Gerald Hyundai

4.9
Overall Rating
4.92 out of 5 stars(2002)
Recommend: Yes (453) No (7)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience

by Chris on 05/07/2024

Nick was an amazing salesman. Right balance, spent time caring for the process, responsive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

2002 Reviews
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5 out of 5 starssales Rating

Great experience

by Chris on 05/07/2024

Nick was an amazing salesman. Right balance, spent time caring for the process, responsive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Mike on 05/04/2024

Dylan, my sales person, did a great job listening to what was important to me and working through the process. He went above and beyond helping the back get the car ready to drive off the lot.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Largest Selection. Best Pricing.

by Carl on 05/03/2024

Had a very specific vehicle in mind. Only Gerald Hyundai had it. It ended up not fitting my needs, but the other options suggested led to a sale. Gerald Hyundai is not my closest dealership, but the attention and pricing made the extra distance to travel well worthwhile.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

George Campbell at Gerald is the Best

by Marionne on 05/02/2024

George was an excellent salesman from the moment we first spoke. He is professional and listens to what you're really looking for. I appreciate his human approach. Some dealers trick you in coming to the lot just to try and sell you a car you weren't interested in. I am confident in referring him to friends and family. I will definitely get another vehicle through him! He made the process seamless and did all the hard work. George goes above and beyond. I was very pleased with the outcome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Nick is the guy.

by Christopher on 05/02/2024

Nick Shala makes things easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Dale on 04/30/2024

Efficient, friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Sales Staff

by Aaron on 04/28/2024

The sales team was amazing. They were always seeing if there was anything we needed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

First oil change

by Kathy on 04/16/2024

Effective communication, friendliness, speed of service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Liem on 04/13/2024

Friendly staff. Service was on time. Facility is clean and waiting room has wifi and refreshments that made waiting easier.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Peter was great to work with.

by Matthew on 04/06/2024

Peter was a pleasure to deal with, and helped us emencely and what out of his way to assist me in my hunt.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

30,000 mile maintenance

by Suzanne on 04/04/2024

My service advisor, Janette, was knowledgeable and provided great customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Top Notch Auto Dealer

by William on 04/03/2024

Car selection and facilities. Also knowledge, flexibility, and professionalism of our sales person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

D Frye

by Darrin on 04/03/2024

Great customer service before and during our trip to Gerald Hyundai. Sales representatives were very friendly and knowledgeable about car. My wife and I are very happy with the service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Friendly staff, detailed communication

by Bert on 04/03/2024

Very pleasant staff, kept me informed of progress and worked performed in a timely matter. Very clean dealership. Highly recommend this dealership to anyone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Hyundai Gerald North Aurora

by Sarah on 04/02/2024

I came in with a set of specific needs in a car and Edgar brought me some cars to choose from which met all of my needs. I picked one of the cars he selected for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent car buying experience

by Drei on 04/02/2024

The staff were all great and welcoming upon walking in. Nick ,my salesman, was great and patient with the whole buying experience. Not once did I feel pressured which was great for someone who hasn't bought a car for almost 15 years. Alex, I believe was a manager, also helped alot with us getting approved for financing. Brittany was great and patient with us during the closing. Will recommend to friend and family for sure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great sates experience

by James on 03/31/2024

Smooth and seamless sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 stars

by Jennifer on 03/31/2024

Our salesperson Nick was wonderful. Staff was very nice. Process was easy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great overall experience

by Sheila on 03/29/2024

We were greeted promptly. We feel we received a fair deal. Everyone was friendly and courteous. The showroom was clean and inviting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Kind and supportive

by Rick on 03/28/2024

A family member recommended that we give Gerald Hyundai a try based on their positive experience. The team was kind, friendly and helpful developing a plan the worked with our budget.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great place to buy a car

by Andrew on 03/27/2024

Everyone was friendly, helpful, and tried their best to get me the best deal

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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