Chevrolet of Naperville
Customer Reviews of Chevrolet of Naperville
Great Price, Bad Experience
byon 01/18/2021
I was shopping around for a good midsized truck to do some light trailering and home improvement work, and found an amazing Chevy Colorado with all the options that I wanted at a great price. Because it was such a good deal compared to all the other vehicles that I was looking at, I really couldn't say no, but I almost didn't make the purchase because of the way we were treated. They did not work at making me feel liked they cared that I bought a vehicle, or that they wanted my business. I had to ask many questions about how the pricing was working out, which changed because somewhere someone made a mistake in what they told us, and then told us it was our fault, even though we had the numbers written down. The person in finance was rude, short with responses and explanations, and was doing everything she could to not help us look through the material. Overall, this was the worst vehicle shopping experience I have ever had. I know that you can probably find a vehicle at a good price here for what you want, but don't expect to feel good about the experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Car Purchase
byon 05/09/2018
Eddy did a nice job finding me a Chevy Volt for the price I was looking for. He was nice and not too pushy. Enjoyable experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchased 2016 Buick Enclave
byon 01/03/2018
Wow. You guys rock. We drove 2.5 hours to buy a car unseen. We were treated like kings. Ayman was very professional as was the entire group. Thank you for making this deal go so smoooothly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Why others should try to be like Chevrolet of Naperville
byon 12/31/2017
Dealership was fantastic. In and out within a few hours with a purchase. Didn't lowball my trade and overall very enjoyable. Finance was great got me in and out. All I wanted to do was buy my dream car (corvette) and have a enjoyable expierence when doing so. After several failed attempts by others i went to these guys and ghey made the whole thing a blast. Lots of laughing, very accommodating. Answered all my questions and felt great about my purchase. Awesome dealership. I will go back for my next car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Enjoyed my buying experience.
byon 09/08/2017
This was the second Chevy dealer that I had gone to that day because I did not like the treatment myself and my daughter received at the first. I actually enjoyed my buying experience here! Loved loved loved the test tract. My sales person listened and was not pushy and gave me what I wanted. I came for a 2017 left with a 2018 and he showed me how affordable it was. As a woman I hate the car buying experience. This time I felt totally respected through out all the steps and never felt taken advantage of. I would recommend this dealership and my salesperson Richard Brunt Jr. 150%
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2018 Chevy Traverse Premier
byon 08/27/2017
Emily Smith of Chevy of Naperville located the vehicle I was seeking (color and options) at a participating dealer location, had it transferred to Chevy of Naperville the next day, and we did the deal. Everything went smoothly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Car Buying Experience
byon 08/03/2017
I had a great experience buying my new 2017 Chevy Malibu. My salesman, Lucas Vanisko was very informative, answered all my questions, and took time to explain things.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Smooth closing
byon 06/27/2017
I was able to get an out-the-door number for the car I was interested in because it was listed as a 'no-haggle' number. I just had to come to the dealership, test drive the car and wrap up the paperwork. No glitches.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Straight-forward buying experience
byon 06/08/2017
I bought a new Cruze here. The pricing was transparent online and did not include the baloney sausage typical of other dealers. The sales staff and manager were pleasant and avoided playing the games that piss you off and waste your time. The paperwork was free of "intentional" errors, and professionally handled. I would buy again here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No games or gimmicks
byon 05/07/2017
This was one of my best car purchase experience. Salesperson showed me the car fax and, autocheck report. They also showed the repairs done on the 2 cars I was interested in. No hidden fees.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service truly with customer in mind!
byon 05/03/2017
Second lease purchased with sales rep Issac Flores and Manager Dan Gully. These guys know how to take care of their customers! Issac and Dan got us the car we were looking for and the payment we needed! total Class act and not greedy at all. I totally look forward to doing business with them again. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
End of lease purchase
byon 04/29/2017
Chevy of Naperville helped make this happen fast and easy. No hassle. No pushy sales experience. Highly recommend this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Happy
byon 04/04/2017
I was very happy with my recent purchase and loving the. Re Malibu I am a returning customer and they made this experience very fast and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
New chevy Colorado
byon 03/28/2017
I went to chevrolet of naperville after a bad experience with another chevy dealership. I was surprised of the difference, i was not pressured and the staff was very friendly and courteous. I definitely would recommend chevrolet of naperville.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Buying Experience
byon 03/20/2017
When I could not find what I wanted in the Chicago area, they did the leg work to obtain a vehicle I had located out of the area and have it delivered locally. Very good customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A Team That Works With You
byon 03/13/2017
I was impressed by how the people at Chevrolet of Naperville was truly committed to helping purchase a vehicle, but also how they worked out financing, warranty, and any additional coverage that I may need down the road. I will definitely recommend them to family members and friends. They have reached out to me numerous times to make sure that my experience was exceptional and that my purchase to my liking. I will make sure that Chevrolet of Naperville will be my first choice to make my future purchase when it comes to vehicles.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Silverado
byon 03/09/2017
Emily, Sherrie, Dan and Travis do a great job. Buying a car can be fun. I have bought a few trucks here and at Toyota across street!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional Customer Service
byon 01/30/2017
Salesman Ignazio Tusa was professional from the moment that I walked in. I did not feel like I was being pressured into buying a car. I purchased a 2017 Malibu and left the dealership feeling good about my purchase.Which that in itself is very refreshing nowadays. 5 Star experience overall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A model dealership for other dealships
byon 08/19/2016
Picked up my new vehicle yesterday this makes number five that I purchased from Chevrolet of Naperville. The man I worked with on the other four cars just retired, so I asked the sales manager to recommend a new sales rep. He walked me over and introduced me to Sean McDermott. I could go on and on about Sean but I think I will simply say, if you are in the market for a new car, and are looking for Old School Service,Professionalism and Courtesy that is all wrapped up in a Young Modern Individual, Sean McDermott is the sales representative you want to talk to at Chevrolet of Naperville. The entire network of folks at Chevrolet of Naperville can be used as a model for what a Dealership can and should be.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Car Buying Experience
byon 11/16/2015
I have bought many cars in the past from dealerships. Coming into the Naperville Chevy dealer was great from the start. Everyone was friendly. I knew what type of car I wanted and they hooked me up Sean Mcdermott. Sean was a great guy and was very genuine. I have never had a car buying experience that has been so smooth. He knew what he was talking about and put me at ease and never made me feel like was in a sales environment. He knows exactly what he is doing in there. Excellent associate. He also gives great advice when it comes to prices, extras and financing options. Even after I signed the dotted line on my NEW Camaro, he continued to offer advice and show that it just wasnt a sale for him. I recommend this dealership to anyone who wants a car, new/used. I recommend Sean to anyone who wants to be at ease at dealership. I will definitely be buying more cares from them in the future
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Incredible (and Honest!) Service
byon 07/07/2015
Buying our car here was such a breath of fresh air after what we dealt with at other dealerships. The sales staff were not only very knowledgeable, but extremely helpful without pressuring us in the least bit. We loved the fact that any question we asked was answered honestly, with paper to back up their answers. It's rare to find a forthcoming car dealership these days, but that is exactly what Chevrolet of Naperville is! We appreciate them and their business ethics.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments