Dan Pilson Ford Lincoln
Customer Reviews of Dan Pilson Ford Lincoln
New car purchase out of state
byon 09/12/2023
From start to finish this was the best dealership experience I have ever had. Professional in every aspect. Always upfront and honest. They set the bar for other dealerships to follow
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New car purchase out of state
byon 09/12/2023
From start to finish this was the best dealership experience I have ever had. Professional in every aspect. Always upfront and honest. They set the bar for other dealerships to follow
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New- F150
byon 03/30/2023
Found a truck at this dealership, worked with the dealership and purchased the vehicle from them. Nice folks, answered all of my questions and followed up with me after my purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pilzon's
byon 11/28/2017
We always have a great experience when we have our serviced. Their employees are all knowledgeable and are able to answer any questions that we have.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
If its Pilson, its possible
byon 06/19/2017
I bought a 2016 Hyundai Elantra SE from Dan Pilson Auto. I would recommend you try them out. My salesperson, Colby Irwin, was wonderful. He got me the price I wanted for my trade in and I got a good deal for me new one. The process was very quick and easy. Each form was thoroughly explained to me before I signed. Thank you to everyone involved in me getting my Hyundai. I would encourage everyone to try them out. Even if you think you won't be able to get a car give them a try. Their "if its Pilson, its possible" slogan is true.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Still Pilson's, Still Happy
byon 06/13/2017
Have worked with Tracey Hardesty now in buying 4 cars in the last 1 1/2 years and have throughly enjoyed each experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
good job
byon 01/11/2017
Customer service was great, having difficulties with warranty company wasn't, but that wasn't their fault. Took longer than expected but that's ok.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Pilsons and Bree are great.
byon 08/04/2016
I am very happy with my Dodge Caliber. I could have never had a more helpful group of people. Bree was such a wonderful sales person and so accommodating. I would return again without any hesitation. Thank You
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My Experience at Pilson!
byon 07/26/2016
Josh Butler did an outstanding job helping us find the vehicle we wanted for our family and for a price we could afford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A Five Star Experience!
byon 07/11/2016
My wife and I needed to purchase a more recent model car (with better gas mileage) to replace our 2005 Ford Taurus. We purchased the Taurus from Pilson's about 8 years ago and have been extremely pleased with our purchase. We have always trusted our auto maintenance to Scribner's Auto Service Center in Sullivan, IL. He has recommended Pilson's to us for more than 18 years. As our Taurus was showing signs of transmission wear, Joe Scribner recommended Pilson's once again and referred us to Debbie Dick. Debbie spoke with me over the phone and asked several questions to find out what we wanted in this next purchase. Sharon and I saw her on a Saturday morning and she had already lined up 5-6 cars for us to test drive. I have no doubt that any of these would have served us well. The first car she put us in was a 2013 Ford Fusion Titanium. We drove two other cars, but knew almost immediately that we wanted car #1. Debbie took care of everything and the staff was helpful and courteous throughout the process. We got a fair trade-in value for our Taurus and Debbie worked out a good purchase price. Debbie offered to replace the tires on the Fusion because it was needed and is taking care of an electronic door issue for us. When we brought the Fusion in for the new tires, we found that this included alignment and balancing. She even arranged for us to have a loaner vehicle while the Fusion was being serviced. A good purchase, excellent sales support and a helpful staff--it doesn't get much better than this. This is the fourth vehicle we've purchased from Pilson's and I have little doubt that we will return when it's time to purchase vehicle #5.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
wonderful service
byon 07/11/2016
the tech and service advisory was very nice and know exactly what i need and finished quickly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
good service
byon 06/27/2016
I wish the process was not so long. However I did receive a very nice vehicle that I am very proud and pleased with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome!!!
byon 06/20/2016
I called 3 different Ford dealerships and you were the only one that responded back to us in a timely manner. You worked hard to find exactly want I wanted and were willing to go the extra mile to get what i wanted. I love my car :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Friendly service
byon 05/31/2016
I purchased a 2015 Ford Escape. Bree & Kristy were awesome & friendly. I had to get a vehicle in a hurry. I sent them my few wants & told them when I would be down. They had a SUV waiting for me to drive & when I came back with that one they had others lined up & ready. I really don't like vehicle shopping, but they made it very simple & fast.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Prompt, efficient, cost-effective service at Pilson Ford
byon 05/14/2016
I called Monday and was able to get my '99 Ford F-150 in for service Wednesday. I drove the truck into the repair shop and told the Pilson agent that, in addition to an oil change and tire rotation, I needed them to check the air conditioning. The agent took the time to explain the cost and process of adding dye to the air conditioner. The service took about an hour during which I had cordial conversations with several Pilson employees. The price was as we had discussed and I was reminded to bring the truck back in as soon as I noticed any problem with the air conditioning.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied customer
byon 04/27/2016
Great service. Quick in and out. Everyone was friendly and pleasant.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good service!
byon 04/26/2016
The staff helped me & were courteous. They changed my oil & rotated my tires very well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service, availability and workmanship
byon 04/22/2016
Your dealership is always available to do whatever work I have needing to be done. This is especially important to me as I travel HUGE amounts of miles and am on the road a lot. You make me feel like my needs are a priority!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Regular pm service
byon 04/11/2016
Had my new to me used Escape get 30,000 mi service. Staff very helpful. Charge was zero due to my maintenance agreement.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very Pleased
byon 04/05/2016
I had a very good experience. The staff was very freindly and was willing to help with anything I needed. I would deffently recommend them to anyone who needs a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 04/04/2016
I really wanted an escape and the sales person worked on it till I got approved, so happy love it!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Broken coil spring
byon 04/02/2016
The tech found a broken coil spring during oil change and showed me . Got it repaired a couple days later. The staff did a good job, thank you .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments