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Ray Chevrolet

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Customer Reviews of Ray Chevrolet

5.0
Overall Rating
5 out of 5 stars(221)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Honesty as top priority.

by Tommyj77 on 01/13/2023

Paul was always so honest and upfront with me, even if the answer was “I’m not sure we just have to wait”. Which I appreciate so much as almost all other dealerships will just lie to make you feel good. Ray Chevrolet is HONEST as their top priority over the sale. I also appreciated how you let me back out of the Luxcare before the coating was applied. You have my loyalty for these honest and good practices.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
221 Reviews
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5 out of 5 starsservice Rating

Best in class Services

by MannyJ241 on 05/15/2023

Ever since I started going to Ray Chevrolet to get my vehicle serviced, I have had the best customer service even the sales team are extremely helpful. They are the staple of what a dealership should be. The Libertyville Chevy by worst experience I've ever had at any dealership avoid it, go to Fox Lake for anything

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Caddyman on 03/07/2023

Went in for an oil change, new brakes and balance. Service is always fast and friendly with no attempt to upcharge you. Luis Rivera is the service advisor I always use and will continue to use. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Lmofisher on 02/08/2023

As always Ray Chevy and Fox Lake then an awesome job with my service only once have I had issues with their service and it happened to be bad oil filters and they fixed it promptly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Honesty as top priority.

by Tommyj77 on 01/13/2023

Paul was always so honest and upfront with me, even if the answer was “I’m not sure we just have to wait”. Which I appreciate so much as almost all other dealerships will just lie to make you feel good. Ray Chevrolet is HONEST as their top priority over the sale. I also appreciated how you let me back out of the Luxcare before the coating was applied. You have my loyalty for these honest and good practices.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Will highly recommend Ray Chevy.

by Sohail Hussain on 01/10/2023

So, in October last year (2022) , Wife and I started looking for the replacement of her Chevy Trax because her lease was ending soon, we live in Vernon Hills hence looked at few cars in Libertyville Illinois, especially at the Chevy dealer, looked at smaller jeeps as well because our other car is a Grand Cherokee and in the mean time we got a call from Ray Chevy, we spoke to their longtime manager named Ryan. Ryan and I go way back, in last 10 years we have bought 4 cars from them, he is a gentleman and a good friend, so wife and I decided to go there and look at their inventory. Ryan asked his sales representative Robert Wilson to work with us. That was our first-time meeting with Robert, what a great guy he is. First, he was not pushy like other car salespeople out there, he worked with us in fact him and Ryan practically helped us to get into a 2022 Equinox and gave us the deal of the time. We are so grateful to Ray Chevy, Ryan, and Robert for making it happen for us when everyone else out there was trying to charge the premium price. Will highly recommend Ray Chevy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

oil change

by gerickson135 on 12/19/2022

Amanda had me in and out as promised

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Really

by Mike on 10/25/2022

Gabe was very helpful and courteous.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service

by John Gardiner on 08/15/2022

Recently purchased a new Traverse from salesman George Zakrzewski at Ray Chevrolet in Fox Lake and it was a truly pleasurable experience...very knowledgeable, efficient, and professional. I would highly recommend! Thank you, George!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Robert

by Antonio thomas on 03/29/2022

Robert the salesman was awesome from start to finish he made my car buying experience exceptional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Another great vehicle experience at Ray Chevy

by Bob Coutteau on 12/03/2021

Had another great vehicle purchase experience at Ray Chevy. Once again, worked with George Z. He’s the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Dealership

by Ron on 11/12/2021

Bought a used truck from Ray Chevy and our salesman George.Z was wonderful and very knowledgeable. If your in the market for a new or used vehicle I highly recommend him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience As Always

by Rocketfans on 07/04/2021

Hugo and Rupe are the best! They make each transaction so easy!! Thanks Guys

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

John L. @ Ray Chevrolet!!!

by DaynaH on 02/21/2021

John at Ray Chevrolet was AMAZING. He was super friendly and didn't oversell. He listened to what I wanted and didn't stop until he made it happen. As a woman we can sometimes be screwed over in the car world. This was not the case. I told him my stipulations and he met them. He is super friendly and will make you smile throughout the process. Not once did I feel we were wasting each other's time. If you are looking for a new car or just seeing what is out there, he is your guy. I would give this 10 stars if I could. Thanks again for making my wish come true. :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome sales experience from Rupe Ayala

by Wesley Veness on 02/09/2021

I have always purchased my vehicles from Day Chevrolet. The team there is professional, knowledgeable, and just makes car buying fun, specifically Rupe Ayala who I have had the pleasure of working with. Spending time going over all the small details of new car, answering questions about the car. My next vehicle purchase wi be at Ray Chevrolet and I will be looking for Rupe Ayala as salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience with Rupe from Ray Chevrolet

by Easy and Painless Purchase on 09/16/2020

Rupe Ayala understood my needs for a new vehicle and showed me a great fit. The sales process was painless and satisfying. We are very happy with our new Equinox from Ray! :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Silverado

by gilberto on 07/31/2020

Purchased my second vehicle from here, this time a 2020 Silverado. Talked with Kayla on the phone who set me up to meet Ryan. Upon arrival I was greeted by Guillermo Ruiz who explained the process and ended up leaving with a new truck. The financing was seamless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best service after sale

by John D on 03/31/2020

George Zakrzewski is the best auto salesman I've ever dealt with I bought a new Chevy Silverado there back in November and called him up at the end of March because I needed a new jack took kit (5th wheel hitch installer lost mine and denied it) George had service department order up a new one at no cost to me! That's service after the sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great place to buy a used car

by Ron Karczewski on 02/15/2020

Bought a 2016 Malibu from George.Z great salesmen. Highly recommend dealing with him. Very knowledgeable to get you done and get you into what you need.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Truck

by Daniel Mumper on 02/12/2020

I was looking for a truck I wanted for months and Tim Roberts helped me the whole way sending me possible trucks and describing the differences and what would be best for me. He called me up one day and said he just got a new truck in and I would love it and he was right. I ended up buying the truck the same day I test drove it and tim worked hard to get me the rate I wanted and comfortable experience. Great guy and great place to shop for a new vehicle. I love my 2016 gmc 1500 Sierra slt z71 Thank you Tim roberts

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Five star service

by Ray five stars on 12/05/2019

This is my fourth vehicle from ray.they always work with me and for me.justin and keith did a great job.thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

EXCELLENT SERVICE

by MICHIGAN buyer on 11/09/2019

I received excellent and honest service from this dealership. There was no bait and switch no games played. I traveled over 300 miles to this dealership to see a ZL1. George and Ryan treated me respectfully and that is why I recommend highly Ryan CHEVROLET in Fox Lake. Try them and see for yourself.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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