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Elgin Hyundai

Awarded 2019, 2020, 2021, 2022, 2023, 2024
Today 9:00 AM - 6:00 PM

Customer Reviews of Elgin Hyundai

4.9
Overall Rating
4.9 out of 5 stars(879)
Recommend: Yes (213) No (6)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience

by Giuseppe on 04/23/2024

It was quick and easy to

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

879 Reviews
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5 out of 5 starsservice Rating

last service visit

by Judy on 05/03/2024

efficiently did exactly what they said they'd do

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Giuseppe on 04/23/2024

It was quick and easy to

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Elgin Hyundai

by John on 04/23/2024

Place is clean and neat. Kind and approachable staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best deal and customer service

by Rege on 04/17/2024

All sales rep, finance team were extremely helpful and made sure we are satisfied with our purchase. Kevin, Jim, Abbas and Tina were the team we met with and we had great experience with each of them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

My first time buying a brand new car!

by Veronica on 04/11/2024

I had a great experience buying my car. Jim scheiner was so helpful and kind. Thank you Jim!😊

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starsservice Rating

Service good…sales not so much

by Tony on 04/05/2024

The free service offered by Hyundai is great. The facility is new and clean. The service and sales staff are professional and courteous. Very little wiggle room when trying to negotiate a new car deal. Lost my business to Rosen because of it. I was told loyalty was the GMs priority…that’s a joke. Shop around before buying here.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Excellent service, beautiful facility

by Renee on 03/28/2024

Our salesperson, Jason Kell, was very attentive and knowledgeable and made the whole experience pleasant. He went out of his way to make sure I got everything I was looking for in my new Santa Fe XRT.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2024 Palisade

by Judy on 03/28/2024

Our salesman, Steve J., was wonderful to work with. We highly recommend him. He is patient, knowledgeable, & thorough. We bought some dealer-installed options and the service department was excellent, too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Quick and Easy

by Delaney on 03/28/2024

It was informative, fast and efficient. Steve was wonderful and made sure we were taken care of. He helped us with all of our questions and made sure we were comfortable with the car and paperwork.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Tucson Purchase

by Debra on 03/27/2024

Katie was very knowledgeable. She didn’t push us to make a rush decision

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Love the new car

by Rose on 03/25/2024

The sales person was very knowledgeable. He spent time explaining the various features and assisted us in setting up the various computer settings in the car. He was thorough and patient.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Compré un vehículo.

by Fausto on 03/20/2024

La atención de sus colaboradores es muy buena. Se los recomiendo.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great business model

by Kevin on 03/17/2024

Very professional, respectful and attentive staff

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

?

by Leonard on 03/05/2024

I was greeted right away by a service rep. He took my information and showed me your very nice waiting area. My car was ready in a reasonable amount of time an was washed when it was done. Very good service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Love my Yellow Kona

by Angela on 03/03/2024

This dealership is where I have purchased all my cars. They are kind , friendly and not pushy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Kevin: Great guy

by Nicholas on 02/28/2024

I liked Kevin. We left the toyota dealership with a very sour taste due to their pressure tactics. Came here and within 3 hours had a car to come home with. Kevin made things easy and he

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Happy Customer

by Terry on 02/25/2024

Professional attention to my questions and needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Outstanding Service Department

by Dora on 02/23/2024

Service was outstanding. They got me in right away and didn’t have to wait long. Andy explained everything very professionally. The new location is beautiful!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Steven on 02/20/2024

Honesty, transparency, responsive

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Happy Customer

by Arthur on 02/19/2024

We have been customers since 2008. We love the Hyundai family. The customer service was great as always. The sales is never high pressure. And Mr Steven Johnson was perfect as always. We have nothing but great things to say about Elgin Hyundai. From sales to F&I. Thank you so much.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I will be a returning customer!!!!!

by ElishaP on 02/17/2024

My sales guy Alex was VERY patient and understanding. Alex went above and beyond to help me get into the SUV I wanted. Alex greeted me in the parking lot before I ever made it inside, he's also called after the purchase just to see how things were going. I will be a returning customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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