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Russ Braunecker Cadillac

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Customer Reviews of Russ Braunecker Cadillac

5.0
Overall Rating
5 out of 5 stars(5)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Hometown dealer

by Sierra 2500 on 09/28/2023

Great hometown dealer where your're more than just a body or $ coming through the door.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 Reviews
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5 out of 5 starssales Rating

Great Hometown dealer

by Sierra 2500 on 09/28/2023

Great hometown dealer where your're more than just a body or $ coming through the door.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Visit

by Logan B on 09/12/2023

Wonderful staff, fast and efficient!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Gregory49 on 07/26/2016

Dealership personnel are always friendly and prepared to service my vehicle. Recently I brought the truck in for oil change and tire rotation, then told service about driver bucket seat moving while turning corners. Mechanic found a service bulletin and ordered kit to repair seat. Great people doing a great job of keeping my truck prepared for the road. I am extremely pleased with driving 60 miles to have maintain my relationship with Braunecker's in Effingham.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Great service

by terazza on 07/09/2016

Had to have an electric sliding door checked out. Issue was resolved to my satisfaction,.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Buying Experience

by Tirpitz1952 on 10/30/2015

Have been looking at Buick Enclave for the wife for several months. The wife found one online and we went and looked at it Saturday 10-23-2015. After test driving it and talking numbers we bought the vehicle and pick it up today 10-29-2015. The whole experience went very well, there was a some paint chipped of the front lower bumper and it was repaired. The vehicle was clean and a full tank of fuel. The salesperson Bryan Cox was very helpful by showing my wife some of the features of the vehicle and setting up the XM, OnStar, and getting her phone to work with Bluetooth system. All in all a very good experience with all the people involved including finance.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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