Service Mercedes-Benz of Chicago Car Dealership Chicago Illinois | Edmunds
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Mercedes-Benz of Chicago Service Reviews

  • 1520 W North Ave
  • Chicago, IL 60642 (map)
  • (855) 405-3361
  • Chat with Dealer

Service Reviews

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Service Rating MB Chicago Sprinter service team By Grey4x4 on 09/14/17 02:16:33 PM PDT
Recommend this dealer? Yes

I have many different warranty issues on my 4x4 sprinter van and things are getting difficult and I feel like I am in good hands at MB Chicago working with Lynn, Paul and Erik to solve my intermittent shift issues that causing me sleepless nights thank you
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Dealer Response

Hi Grey4x4, Thank you for sharing your service feedback with us! We are pleased to hear that Lynne, Paul and Erik was great to work with and was able to earn your 5-star rating. This is what we like to hear in regards to not only our sales team but service as ... Read more

All Comments (1)
Service Rating One stop shop By Bobafett72 on 09/03/17 11:16:52 AM PDT
Recommend this dealer? Yes

One of the best dealerships around to deal with hands-down!! They take great care into the customers input and advice on everything from price to color etc. if you're not going to them you're not going to the right place.
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Dealer Response

Hi Bobafett72, Thank you for taking the time to leave us your feedback! We are pleased to see we were able to earn your 5-star rating as we always strive to provide the world-class guest experience. We look forward to working with you again in the future and i... Read more

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Service Rating An excellent professional service By Temoctzin60 on 08/27/17 06:19:18 AM PDT
Recommend this dealer? Yes

All the personal involve in the service have a very professional and pleasant attitude to help an provide you with a good service.
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Dealer Response

Hi Temoctzin60, Thank you for leaving your feedback! We are pleased to hear that we was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't he... Read more

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Service Rating Good service Chicago MB By Crimfam on 08/10/17 09:45:44 AM PDT
Recommend this dealer? Yes

MB Chicago continues to wow us with exceptionally great customer service. Thanks Chuck and Alicia
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Dealer Response

Hi, We appreciate your 5-star rating. Please let us know if we can assist you further. – Mark Hoegler, General Manager

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Service Rating Quantity By Gally10 on 08/09/17 02:20:43 PM PDT
Recommend this dealer? Yes

I bring my car to the fletcher jones team because I know I will be treated with respect and they will make me a priority. The new facility makes it easy to wait
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