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Fox Ford Lincoln

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Customer Reviews of Fox Ford Lincoln

4.9
Overall Rating
4.92 out of 5 stars(400)
Recommend: Yes (24) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

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by William on 08/07/2023

My sales person Able was was very knowledgeable about the Mach-e and patient with my many questions..and continues to be. Closing manager Jon Heintz was also quite knowledgeable and made close easy .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

400 Reviews
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4 out of 5 starssales Rating

Easy to Work with

by Harsh on 10/03/2023

Good salesman. No unnecessary pushing. Easy credit process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great work, keep it up!

by Francis on 09/29/2023

Always caring, careful, accurate assistance, and great pricing as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Quick Service.

by John on 09/27/2023

Quick oil change. No appointment needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Exemplary Service

by Douglas on 09/13/2023

Timely, friendly & professional service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Thanks for the follow up!

by Brian on 08/20/2023

Super professional and excellent communication.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

?

by William on 08/07/2023

My sales person Able was was very knowledgeable about the Mach-e and patient with my many questions..and continues to be. Closing manager Jon Heintz was also quite knowledgeable and made close easy .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding Experience

by Michelle on 08/06/2023

My dealer was great. Friendly, easy to work with and helpful in every aspect.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Professional fleet management

by Nick on 07/25/2023

Josh my advisor was professional and kept me updated throughout the process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Flawless car purchase

by Jay on 07/09/2023

Abel Escobar is a straight shooter.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

oil change

by Michael on 07/05/2023

The quick turnaround for the oil change and car wash.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Fox Ford Lincoln bought new 2023 Lincoln Navigator Black Label

by Victor on 06/27/2023

The dealership show room was very nice and the salesman was very polite and knowledgeable and was very helpful on this deal,he also helped me get everything off of my trade.The sales manager in finance was great he listened to me asking questions and we were able to work out a deal.Overall great experience also I really appreciate the fact that he did not try to hard sell me anything I did not want,and there was no mystery add ons to the contract!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Seamless auto buying process

by dvcbrad on 06/15/2023

Very friendly staff & great to work with. Abel was a pleasure to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

MachE purchase

by Edward on 05/13/2023

My sales person was Ruben, and I also worked with Sam in finance and Ryan in parts. They were all very attentive to my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Services and follow-up

by Frederic on 05/04/2023

the availability of the team.... clear explanation from the primary contact Alonzo was greatly appreciated and the follow-up services were quite precise. we thank the whole team

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Quick Service.

by John on 04/13/2023

Nice clean facility. Free coffee and bottled water. Vending machines. Big screen TV. Friendly staff. Many new vehicles to look at indoor and outside. Prompt service (for oil change).

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

LINCOLN PERSONAL SERVICE

by Christopher on 04/06/2023

Informative communication.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Good experience

by Jane on 04/01/2023

Chappy was thorough - responded to my emails - was very kind and pleasant

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service at FOX Lincoln

by Kyle on 03/30/2023

Quick shout out to Service team - both guys, Nick and Grant, are great. The last few visits I worked with Grant and because of people like him I want to come back to Fox Lincoln: always polite, organized, pays attention to details and delivers amazing service. He's the reason why we bring both of our cars to Fox Lincoln for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Kik Raptor

by Wayne on 03/25/2023

Josh was great at check in and follow up but unfortunately the problem with my touch screen was not resolved. Still having problems.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Smooth Driving

by Cameron on 03/24/2023

I had my front brakes and my rear suspension replaced. I dropped my car off, the shuttle service took me home, they called me when it was ready, the shuttle service picked me up, I paid the bill, and I was on my way. It was a smooth process and my car no longer makes a rattling noise when I drive. Good experience all in all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Recent service visit.

by Robert on 03/23/2023

Alonzo was great and knew exactly what I needed done. He is definitely an excellent service advisor and very respectful!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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