Customer Reviews of Napletons River Oaks Kia
New customer
byon 03/29/2024
Many thanks to Jason D for handling my recent Kia purchased. Very smooth process
New customer
byon 03/29/2024
Many thanks to Jason D for handling my recent Kia purchased. Very smooth process
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great dealership to do business with
byon 03/27/2024
No high pressure sales techniques. Very courteous and respectful. Selling great products. Love my new car. Would recommend them to anyone who will listen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Solomon is a GREAT SALESMAN.
byon 12/16/2023
This was my 2nd time purchasing a car from Solomon and this dealership. Solomon took his time, and explained/ helped me with everything. When it comes to getting another vehicle, I'll come look for Solomon.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 10/23/2023
I worked with Jevon and Zuvante to purchase a vehicle. Both were very polite, friendly and helpful. Jevon was not pushy at all and both gentleman were very quick. They went out of there way to get me the best price for my trade in. They offered me $3000 more than the dealership I had previously been at that morning. I was in and out with my new vehicle in 2-2.5 hours. Very relaxed and friendly environment.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Fair, friendly and helpful.
byon 07/24/2022
The sales people were the best. I was very happy with the entire transaction. The car was exactly what I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Misleading online pricing
byon 07/24/2022
Buyers beware- Misleading online pricing! There’s a 15% mark up (“market adjustment”) on top of advertised prices! That’s $6k above MSRP for an average 40k vehicle (MSRP is supposed to have dealer margins baked in! If not were they just doing public service pre-pandemic?!). Wondering why manufacturers don’t go beyond asking dealers to stick to MSRP & not price gouge customers & take advantage of the pandemic? How’s this different from a gas station overcharging beyond company prices in the name of market conditions?
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Excellent Experience!
byon 12/06/2021
This was my 8th time purchasing a new Kia and by far the best experience yet! Everything was very quick from start to finish and Cassandria was right by my side answering any and every question I had! With several tech updates since my previous Sorento, I felt that there would be a lot to learn. Cassandria did great demonstrations and made sure I felt comfortable with everything before I drove away. If you’re looking to purchase a vehicle, head over to Napleton River Oaks Kia and ask for Cassandria!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 02/27/2021
Jevon was an AMAZING HELP!! He took care of me within seconds of me getting out of my car! He helped me sooo much! I recommend river oaks hyundai AMAZING STAFF!!! The
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy
byon 12/12/2020
Cassandra was knowledgeable and made the transaction run smoothly. I knew what I wanted and the dealer included incentives that made the price right
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy Process
byon 03/11/2020
David Figueroa was my salesman. Friendly, knowledgeable and made the process easy for me. Best part, he got me in a new car with zero down!! Would highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome experience honest and fast
byon 03/04/2020
David Figueroa
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Salesperson
byon 01/30/2020
David Figueroa was Great and Very informative.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy customer
byon 11/14/2019
I am extremely happy with the purchase of my brand new 2020 Kia Sportage and my 2020 Kia Sorento.. Lord the sales consultant and Tim the general sales manager always make sure they take care of me! Go see them do you can be happy 😊
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome
byon 10/15/2019
Great experience. Salesman Lord was outstanding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful Service
byon 04/28/2019
Wonderful, Kind and Extremely knowledgeable Sales and Finace Staff. RJ and Zuvontae are Excellent. My Third purchase and I am so happy and grateful for my new vehicle. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My New Car
byon 02/23/2019
Very helpful and friendly. excellent sales person.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My 2019 Kia Optima
byon 01/23/2019
Today was great services from Antonio. I personally will recommend family and friends. Antonio was very understanding and answered question I had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My 2019 Kia Soul
byon 01/03/2019
Mr. Pearson was an exceptional slesperson. He got me in the car I wanted. I will send all my friends to him!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My 2019 KIA Sorento
byon 12/11/2018
Thank you Timothy and Antonio. You are the best. Keep up the good work. May God Bless you both. Thanks for my Birthday gift to myself. We the Jones Family appreciate all you do for us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My 2019 Kia Sportage
byon 09/29/2018
this my second time buying a Kia and i love it very much, the sale person they make you feeling very comfortable when you making a purchase than you so much Kia
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sale Consultant Barbara Smith
byon 09/04/2018
Today was a great day even with the rain. I was first greeted by Ms. Barbara Smith, which was very kind and took us into the showroom. We sat down at her desk and asked me how can I how you today, I expressed that I had a time today with other dealers and I just want a car with low miles and one that can take me from point a to b from home to work. The car did not have to be new it could be use just low miles. She stated will tell me more about your information so that I can get started and we went from there and she allowed me to print items from my email over to the office. After further research about me and finding out about my military veteran status, she stated, “Mr. Williams you are holding out, you should have told me that at first; we have rebates for the military,” well after that the ball got really started and we took a 2018 Kia Forte LX for a test drive. While on the drive, she explained the equipment inside the 2018 Kia Forte LX as I drove the car around and came back to the dealership. I told her I really like that Kia Forte and it was one of my color choices Silver. After time had passed she asked if I would consider adding a cosigner and I we did and the car came back a winner. Now I am driving a 2018 Kia Forte LX, which I could not have without her excellent customer service and my cosigner. Thank you Ms. Smith!!!!!!!!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
River Oaks Kia in Calumet City, IL, is the place to find the best and most affordable new Kias and used cars in the Chicagoland area. Family-owned and in business for over 50 years, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
From the time you come into our facility, you can see why River Oaks Kia is different from the competition. Our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to provide you with the easiest and most enjoyable buying experience.
1 Comments