Rosen Hyundai of Algonquin
Customer Reviews of Rosen Hyundai of Algonquin
Doesn't honor Edmunds Price Promise - Possible Bait
byon 10/02/2016
I received a good price quote for not one but three 2016 Hyundai Tucson Limited's from Edmunds Price Promise and considering they have more than 20 of them in October 2016 did not think it would not be honored and drive the 40 miles to close the deal. They claimed it was a mistake and that they did not know where the price was coming from, that it did not have the destination charge even though the paperwork clearly said with a * that it did include the destination charge. The salesman was trying to help us but the managers were kind of making it clear that they did not want our business and they did not care about Edmunds or any other internet lead. The only thing good about the experience was that they gave a fair appraisal for my Veloster Turbo, hence the two stars. Other than that beware their Edmunds Price Promise (not). It is a possible bait to lure to their out of nowhere dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Great Experience
byon 08/25/2016
This was a 2nd car we bought from Rosen Hyundai. First was a used & this one was new. Both times we worked with Al Jordon. He was excellent at getting what we needed and wanted in vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Return Lease Vehicle and leased a new car
byon 09/29/2015
Our experience at Rosen was awesome. Gregg Epstein and Al Jordan are the reason we went to Rosen in the first place. I returned my leased Elantra Coupe and replaced it with a 2016 Tucson. The service we received was beyond expectation. We will recommend this dealership to our family and friends. Great job team Rosen!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Al Jordan
byon 09/29/2015
Our experience at Rosen was exceptional thanks to the great service of Al! He is compassionate and always eager to help! He truly aims to please his customers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A great car buying experience
byon 06/22/2015
Thanks to Sales Consultant Andrew and to Business Manager Rick my wife and I were able to put a bad week behind us. I do not normally enjoy the way dealerships do business, but we were made to feel comfortable and that Rosen wanted our business. At the end of the day we had an incredibly good deal on our 2013 Hyundai Elantra. Thanks again to Andrew for making us so comfortable in the dealership and with your knowledge on the test drive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Rosen Hyundai makes car buying easy!
byon 06/16/2015
We had a fantastic experience buying a new vehicle at Rosen Hyundai! Our salesman was Jon Muehl and he really went the extra mile to make sure we got everything we were looking for (and more)! Jed Settles was our finance manager and he was awesome! I would recommend Jon and Rosen Hyundai to anyone looking to purchase a new vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
