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Audi Boise

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Customer Reviews of Audi Boise

1.0
Overall Rating
1 out of 5 stars(5)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
5 Reviews
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1 out of 5 starssales Rating

They Completely Ignored Me.

by Randy M on 10/27/2022

I've contacted sales seven separate times inquiring about an Audi R8 order, stock coming in etc. I've left voicemails or emails to Darin Panda (General Mgr) Ivan Suquet (Sales Mgr) Nicolaus Gaub (Audi Brand Specialist) and Nathan Lloyd (Audi Brand Specialist). They all have simply ignored or disregarded my inquiries. Business must be really good if they don't return contacts. Someone told me (after I tried to make contact with this dealership) that they price R8's $50K over list price . Now I know why they haven't returns my calls or emails. I moved to Boise about a year ago. I've had many Audis over the years but this dealership apparently can't be bothered in fostering a relationship with me. I try to buy local but I have no alternative but to buy my Audis out of the Boise market.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

No Pressure!

by Robert on 01/25/2019

Met Lee and did a test drive of a Q7. Went back today and he was out so we met Gabe and did a test drive of a Q8. Both times the guys were very helpful and friendly to us. They answered our questions and explained the features of each vehicle. We won't hesitate to buy from here if we decide on an Audi.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Another great experience

by ManVan208 on 02/23/2018

Today we purchased our 5th used vehicle, and Gabe did another job that went above and beyond to make it an easy process for us. He is easily most etical and easy to work with sales professional in town.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

They are definitely in it for the sale, not for ethics/customer service

by Front123 on 08/16/2017

I unfortunately fell into buying an overpriced warranty for an overpriced car that was "highly recommended". At the time of sale, Shelley stated the dealership can do ALL work on this car with this warranty and that everything would be covered. I had car issues only THREE months after buying the car and the service department stated that "the sales people don't know what they're talking about ....we can't work on this car". Shelley was notified regarding giving me wrong information and all she wanted to do is sell me a more expensive warranty with no deductible when the service department would still not be able to do anything about fixing the problem. The dealership, sales person, and service department have no right to be selling a car they know nothing about. I traded in a very nice car for a lemon and feel completely taken for. I want my car back! I will NEVER buy from this dealership again and everyone I can possible tell will know about it!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Excellent Purchasing Experience

by alex768 on 05/27/2015

I went in to Audi hoping to upgrade from my Mazda. I was met by Angela who allowed me to get a feel for what model would be best for me. She was incredible patient through the process and was never pushy. They did an excellent job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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