JN Chevrolet

by Kaipo tom on 02/27/2024

Very fast and no pressure when buying

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by 5u814808 on 08/08/2023

Before going to JN Chevrolet, I went to the GMC dealership down the road and was disappointed with inventory and experience. When I got to JN, I already noticed the full parking lot of inventory they had. When I walked into the showroom, I was immediately greeted by Lazar with a smile on his face. Had a wonderful experience getting to know and talking stories with Lazar. Wasn't pressured to purchase anything but Lazar mentioned some good points and gave us some valueable advice, also an offer we couldn't refuse, so we pulled the trigger. I'm super excited for my new truck, been wanting it for a long time. Due to an unfortunate event with my previous car, it was the right time to upgrade to a way bigger, better vehicle. And I'm glad I went to JN Chevrolet.

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by Parrish_Family on 04/25/2018

I can’t say enough about our buying experience at JN Chevrolet! Luke never gave up on getting us into our dream truck. He is the most professional and knowledgeable salesman I’ve ever worked with. He took the time to describe and instruct how to use every feature on the truck. We are so thankful for Luke and for JN Chevrolet for making this dream come true! Thanks Luke!

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by Alexxela on 03/08/2018

Got a great new car, first time peeling the plastic off of a steering wheel. If you go you NEED to work with Anthony, made me feel like I had complete control of the situation while being extremely helpful.

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by Chevysilver on 05/25/2016

Steve lambert and associates did a spectacular job showing me the 2016 Chevy Silverado. I enjoyed purchasing the vehicle and was helped by an excellent sales team! They really took the time to get to know my family and made sure we picked the vehicle that was perfect for us. If I ever need another vehicle I know exactly where to go. Thank you JN Chevrolet!

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by pab10 on 10/08/2014

Brought my Volt in for first routine service and oil change. Service manager Gary provided excellent service, made sure all my concerns were addressed and arranged transportation so I could make it to another appointment while the car was being serviced.

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by Marine800 on 09/21/2014

I recently bought a truck from cutter in waipahu and they buried. I went to JN to see if they could help me get out of that vehicle. They did an excellent job in putting me in a new vehicle and helping me clear up my debt. I would recommend this place to anyone.

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by deuce223 on 08/20/2014

I had to have my 2014 Silverado to service because the "add oil" message showed up on my dash. I was extremely worried that 2 months prior to this happening, I had just had my trucks 1st servicing. I thought maybe the person who did the oil change did not put the correct amount of oil back in. J.B. took great care of my truck and also checked to make sure that there was no engine damage. I was very happy to hear that since I use my truck daily for my job as a Carpenter with Hawaiian Dredging Construction Company. JN Chevrolet does a great job with every aspect I have dealt with, from Sales to Service and Parts Dept as well. Of course I was not charged for any of the diagnostics or my prior servicing so I am not able to compare what the costs would be if I had to pay from my pocket. I know that if I ever have any questions or concerns regarding my truck I can call JN Chevrolet and they will take care of me and especially my great truck.

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by hirn14 on 07/14/2014

brought 2014 silverado in for trans cooler line connection recall and Ben(svc mgr) noted a new software recall also needed. He registered me in and offered a shuttle to take me home. Called when completed and offered shuttle pick up. very satisified with this enounter. Ben was very courteous and helpful.

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by Jeremiah_G on 06/22/2014

[non-permissible content removed]...or at least a highly unethical dealership. I just bought a 2015 Tahoe. My vehicle pricing has $1145 of "Dealer Installed" options. My vehicle does NOT have these options installed. I have tried for 1 week to get these additional items. I have only had partial success. The way I have been treated by the so called "Managers" at JN Chevy following my purchase has left an extremely bad taste in my mouth. They've wasted my time and my wifes time multiple times. The vehicle has been on island since at least 01 May 2014. "David" keeps telling me that my brand new vehicle is so new that they accidentally forgot to install these options. Utter Crap. It is my belief they deliberately add these items to the vehicle price and hope the customer doesn't notice they aren't installed. I only figured it out by accident. The only positive aspect of the experience was my salesman, Myron N. He has been overly helpful in every aspect, but at the end of the day, he is only a salesman with no real power. Out of respect for his efforts and help, I gave JN Chevy a chance to rectify the situation. If you ignore all of this and still buy from JN, at least talk to Myron. Super nice guy After being spoken to as if I were a child earlier today by "David" who is the Internet Sales Manager...well the nicety on my behalf is over. It's been 1 week since I noticed all the missing items. They've been partially given to me, with an open (ie: unknown) date for the remainder. I keep getting told "Monday" or "Tomorrow" for when I'll get my items. JN Chevy has my phone number. You just don't treat someone who just spent $50,000 on a vehicle that way.

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by bob4310 on 06/20/2014

I purchased a 2014 Chevy Cruze from JN Chevrolet. The salesman J. P. was very well informed about all of the operating systems of the vehicle. The only thing that was troublesome was the amount of time it took for all of the paperwork.

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by highfive626 on 06/05/2014

I have to say this is one of my best car buying experiences I've had from the moment i got there wasn't asking how much i make what u do or if i had a loan just showed us the truck and answered all our questions then when it came time to financing we already had a pre a proved loan but they beat the Apr we had . Took care of us from the start. I would recommend this to everyone especially military the take care of you thank you James.

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by Kellyakbary on 04/07/2014

My husband and I had such a wonderful experience. Our salesman was Steve! And we were by far pleased with everything! He took great care of us and so did some of the other people who also work at JN! We would highly recommend this dealership to anyone we know!

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by skyknight1000 on 03/24/2014

The process of test driving the vehicle and the lead up to making an offer were relatively smooth and painless. They didn't force hours of negotiations as I may have expected either. During the process of making an offer there were a few communication breakdowns between the multiple layers in the process and my experience started to sour. However, I let management know my concerns and they immediately responded and really made me feel like a valued customer. From my initial dealings with the different departments at JN Auto, I felt that they were really looking to take care of the customer while sticking to their own business model. I was initially surprised when I had problems that came up over the days following the purchase of my vehicle, but once the General Sales Manager and the General Manager discovered any uneasiness with my experience (the customer), they took immediate action. It can be expected that there will be breakdowns when a business is as large and spread out as JN Automotive Group is, but how a company reacts/responds to a shortfall or process breakdown is what makes a company great. Despite a few frustrations along the way, in hindsight, I am very pleased with the overall outcome of my business with JN Auto and I definitely recommend anyone shopping for a vehicle to give them a shot.

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by deuce223 on 03/07/2014

Everything was done as promised and in a timely manner. The service representative was true to his word and I have no complaints about bringing my truck in.

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by hirn14 on 02/24/2014

Our salesperson was extremely pleasant and cordial. We enjoyed hearing about his experiences with various cars and trucks. His professionalism and sincerity helped us in making a decision to purchase our truck. His manager and finance officer were pleasant, supportive and informative.

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by hawaiikai1 on 02/18/2014

Dealership was good. First visit was to test drive and there was little pressure to buy and no phone calls after. Second visit was to buy and it took 5 hours from test drive to closing the deal. During the negotiations another sales person came on and was a middle man. Do your homework with invoice cost and MSRP and value of your trade in. In the end we came to a reasonable deal and I am happy with the car. Also free oil change for life (although you and I both know nothing is really "free").

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by car121 on 02/06/2014

Billy S. was very helpful in the purchase of my new Silverado pickup. Billy answered all my questions and concerns. He made himself available continuously and would recommend Billy in the future. Billy is a friend. Sincerely Niles Huey

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by traveler44 on 01/23/2014

Very thorough and friendly. Extremely knowledgeable.

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by MVPImpala on 01/20/2014

Great Place to buy a car. The sales people are very helpful and friendly they took care of our needs and got us into the car we wanted a 2014 Chevy Impala. We lover the car.

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by Braddahjer808 on 12/18/2013

Amazing staff there and they got me an amazing car. Can't thank them enough!

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