Honolulu Buick GMC
Customer Reviews of Honolulu Buick GMC
Excellent experience
byon 03/09/2017
Purchasing my new Caddillac CTS-V was truly one of the best experiencing I have buying anything. The sales team was exceptional and knowledgeable about the product and my needs and the management and finance team made everything a pleasure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales at Honolulu GMC
byon 06/05/2016
I received a e-mail from the dealer I suppose because my wife had purchased a sedan from them and the deal offered was too good to pass up. No heavy pressure applied but the nrgociations was upfront and businesslike. Nice experance.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Coach Ray
byon 05/24/2016
From beginning to end, best dealership experience ever. Coach Ray was very cordial and friendly throughout the whole deal. He is the only person anybody should buy a Buick, GMC or Cadillac from, bar none. Definite asset to the dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jon is a great guy. sold me a 2016 GMC Canyon -Robert ladia
byon 03/06/2016
My experience at this dealership was terriffic. Everyone was friendly and Jon helped me trade in my old truck for a brand new 2016 canyon.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
John Palting... great service
byon 03/01/2016
we purchased our 2012 toyota xrunner from John Palting, although we were on another island, we were able to get all the information we needed about the truck we were thinking of buying before we flew out to see it in person. They made sure they held the truck for us unitl we were able to fly over, They even offered to pick us up from the airport! Once we were there, all of the staff were super friendly! Papers were signed and we were on our way. They took care of taking the truck to the docks to ship out for us, we will buy again and recommend our friends and family to buy from this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 01/26/2016
I worked with Jon and initially requested a quote online. As a woman, I don't enjoy the car buying process so I appreciated his willingness to work with me remotely. He gave me a quote, answered all of my questions and was extremely helpful. He made sure I got the car I wanted and needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
IGNORED
byon 12/04/2015
There was an issue with the purchase of my vehicle and the dealership said the paperwork was never filed, but i receive my first car payment in the mail. I have been told several times that it was being taken care of, but no one will answer the phone are return phone calls now that I'm not there to deal with the problem. Horrible customer service, now I'm currently paying for a vehicle I don't have or have ever had.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
"How can we help you?"
byon 10/22/2015
Salesman was friendly, personable and didn't apply high pressure techniques but took more of a stance of, "How can we help you?"
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
They Treated me like family!!! Jon, at Honolulu Buick was amazing!!!
byon 06/27/2015
When I went to Honolulu Buick GMC I did not believe the sales rep when he said I would be leaving home with an affordable, beautiful 2015 Verano Buick!!! My credit needed some repair and I was within a budget!!! Jon, my sales rep was able to do everything he promise!!! I went to other dealerships in Hawaii. I walked out of their office their prices was unbelievable but when I went into Honolulu Buick, everything was so right even their Aloha Spirits!!! It was so great, My faith in good sales man have been restored!!! I love you them and I really love my New Car!!!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Key to Success
byon 06/04/2015
Although I did not end up purchasing at the Honolulu Buick Cadillac GMC dealership, my initial experience with salesman Darrell, aka "Ash", was of the most pleasant that I came back again to test drive a used MINI that I was interested in. I even risked and waited an extra day until he returned from his day off, just so he could be my sales guy. He was 1 of 8 sales agents I encountered throughout various dealerships, ranging from strictly used car lots to Japanese car dealerships to high end Euro dealerships, in my quest for a car. But he was different, he was not the typical pushy salesman. It was as if I was talking to a friendly neighbor. He had so much genuine Aloha. We worked out a deal and I had the pen ready to sign, but the dealership just could not find the spare key. The next day I thought of a solution but I wanted to first check on another car that came across my radar. Ash's car and this other one were my final picks and both had their merits. It was a dead heat tie, flip of the coin, but the tipping point was that the other dealer had both keys on hand. This won't be the last car I purchase so I will visit Hon Buick GMC again and will surely seek and recommend to my extended ohana during family get-togethers, this dealership and request for Ash. -DB
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Clean facilities,convenient location
byon 03/13/2015
It was a no pressure type sales but they should have shown me the Costco price/statement sheet when I asked for it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2015 Sierra
byon 03/04/2015
Titan is a great salesman, he answered all our question and was very knowledgeable on all vehicles. He made suggestions that made sence, in which we took in consideration into help us choose our new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easiest car purchase ever!
byon 12/27/2014
That's just it! I didn't have to go to the dealership. I did the whole purchase from the comfort of my home and had the car delivered to me. I was the best experience ever!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easiest car purchase ever!
byon 12/27/2014
That's just it! I didn't have to go to the dealership. I did the whole purchase from the comfort of my home and had the car delivered to me. I was the best experience ever!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of a 2014 Buick Verano
byon 11/22/2014
Everything went well with this automobile purchase. I noticed that there were more forms to fill out than there was when I last purchased an automobile thirteen years ago. I guess times do change.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service!!!!
byon 11/19/2014
My salesman Melvin did an excellent job finding a truck that would best fit my needs. He always let me know what was going in through the deal. He was very professional and on time with his promises. Mark the financial manager helped me achieve financing every step of the way. Im very impresseed with GM products and professionalism.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2015 GMC Yukon xl
byon 11/17/2014
Raymond Guinto gave us the best service ever, Gmc dealership is the #1 in island and Raymond is the #1 salesman. We will bring all our friends and family here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No BS dealership
byon 11/01/2014
Having GM employee discount I expect to be able to go into a dealership and get the numbers I know I'm going to get for a car. Honolulu Buick GMC Cadillac did just that, they didn't finagle with the number at all like the 3 other dealerships i went to. I gave them my code and they gave me exactly what GM gave them. They worked with me to give me the best price they could for my trade-in and gave me an excellent deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Truly thankful and blessed
byon 10/23/2014
Although what I originally asked for could not be delivered by the manufacturer, I was pleasantly surprised to receive a vehicle far better. Hayden helped me through the process of purchasing my first brand new vehicle and I'm thankful for his patience through my indecision.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Clayton N.
byon 09/03/2014
Awesome & knowledgeable staff (especially Darwin w/ the vehicle tech features stuff, and if he didn't know something he made sure to research right away to give us proper info!). Everyone was kind & helpful and made the experience quick & painless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes