Acura of Honolulu
Customer Reviews of Acura of Honolulu
Outstanding New Team!
byon 03/09/2024
Their Teamwork from Detailers, Service Department, Sales, Finance and Managment were outstanding! Don’t change! Changes are being made there and the new team are making a difference!
What does this mean…Review Title?
byon 03/11/2024
Great and courteous service. Friendly personnel. Comfortable and clean waiting area.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding New Team!
byon 03/09/2024
Their Teamwork from Detailers, Service Department, Sales, Finance and Managment were outstanding! Don’t change! Changes are being made there and the new team are making a difference!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service!
byon 02/16/2024
The service staff reps are always easy to talk to and very supportive. They explain everything and listen to your concerns. They provide real-time solutions to the car issues. Chester and Byron are clear examples of the dedicated staff members working at Honolulu Acura.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The oil and filter changes are cheaper than Jiffy Lube.
byon 02/12/2024
The service and parts department are great. The oil and filter changes are actually cheaper than Jiffy Lube.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
It’s all about service!
byon 02/07/2024
Service Advisor, Paul Furtado. He is a Veteran advisor and is highly knowledgeable, personable and attentive to his client’s concerns. He is one of the industry’s finest!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 02/04/2024
Paul takes good care of my Acura needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick and painless
byon 01/31/2024
Winchester Asuncion is very helpful and super quick with processing everything and knew exactly what he was doing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Acura service
byon 01/28/2024
Paul, our service advisor always looks out for our best interest, making sure our car is in tip top shape. I like the fact that we have a loaner car to use while our Acura is being serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Acura of Honolulu
byon 01/22/2024
Liked the attention to service by service rep. Paul Furtado.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Acura of Honolulu
byon 01/11/2024
Fast, friendly service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Honolulu Acura.
byon 01/05/2024
Very friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My experience
byon 01/04/2024
It was a seamless experience. From the time I dropped off my car until pickup there were no problems, delays or hiccups. I am greatly pleased.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Safety check
byon 11/11/2023
I was able to make a last minute appointment to have a safety check done and everyone was very helpful. Work was done in a timely manner and even got my car washed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy Buying Process!
byon 11/09/2023
Shane our salesman was great. Very transparent and great with communication. Made the sales process super easy and quick. Definitely would recommend my friends & family to come see him when theyre looking to purchase a new vehicle.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Top Notch Service and Great Vehicles
byon 11/08/2023
Your staff and facilities are top notch. Everyone there is extremely professional and timely, which is greatly appreciated. Whatever you have done to get people like Colin Sato and Koji Hashizume, you need to keep doing it. They are your leaders and drive success at Acura of Honolulu. Truly, people like them make me want to keep coming back and keep me an Acura owner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional service
byon 11/07/2023
Friendly, thorough, courteous, very professional Paul Furtado does an excellent job, very experienced, knowledgeable, friendly, courteous, speaks well of Acura products and service Excellent cars, very reliable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best service!
byon 11/05/2023
Chester the service advisor went above and beyond to help me with the service of my MDX.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Don't waste your time
byon 11/03/2023
The initial sales staff were friendly and extremely helpful.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Service because he knows!
byon 10/28/2023
My service adviser is so knowledgeable, he shared with me what I need to do now and what can I wait up on. I’m so happy he can help me with my car!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good service
byon 10/07/2023
Easy to make appointment and I work with the same service writer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Definitely Acura
byon 10/06/2023
The quality of service and the courtesy of the agents.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments