Capital Buick GMC

by GeeDub3 on 08/01/2023

Sales, trade, and finance were easy and painless

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by Joseph W. on 12/28/2022

Professional, timely and friendly.

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by Janice Hogan on 06/05/2022

The actual service was good….the Service men behind the counter has fallen off, they were not engaging, didn’t greet as normal. When my car was ready, it’s set there for a bout 5 mins, I man came out and I asked, “is that my car” as he was getting coffee, he replied “I don’t know” the after getting his coffee he said, come with me I’ll check you out” WTW??? I didn’t enjoy my customer service this trip

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by jenadams on 12/27/2017

We had an excellent car-buying experience with Rodney at Capital GMC. It was so easy from start to finish. We did plenty of research before looking and knew what kind of price was fair and reasonable. Everyone we dealt with there was kind and professional. We've already recommended Rodney and Capital GMC to several friends.

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by toddsharp on 09/22/2017

Buying a car from Brooxie Shelton was the most pleasant experience I've ever had at any dealer. I purchased a new 2017 GMC Terrain and we made the deal completely over email/phone. The price was amazing and I was convinced that when I got to the dealership to sign the papers there would be some surprise charges or fees included. To my surprise the price was actually slightly lower than I assumed it would be! Ms. Donna in the financing department was also very nice and helpful. I will definitely be using Capital Buick again in the future.

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by vMattPrice on 07/28/2017

I recently purchased a used 2015 Chevy Colorado Z71 from Brooxie at Capital Buick! She was very polite and an absolute pleasure to work with. Very responsive to calls/emails, willing to go the extra mile to make a good deal. I would highly recommend the dealership as well as Brooxie!

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by David_M on 07/24/2017

I bought our new GMC Acadia Limited last wednesday. I found the vehicle on the Capital Buick GMC website and the discount was significantly greater than any others i had found in metro Atlanta. I called at 0930 and asked for the sales department. Brooxie Shelton took my call and agreed to hold the vehicle until i could come in that evening. After arriving, I was shown the vehicle, went for a test drive and decided to proceed with the purchase. Brooxie and her co-workers stayed after closing time in order to complete all that was necessary. I was unable to take deliver immediately as I was leaving town and was asked when i was returning. It turned out that my wife and I were returning mid afternoon Sunday (the dealership is closed Sundays) and Brooxie immediately offered to come in and complete all that was required for delivery. I took her up on this most generous offer. We thus met Sunday afternoon. All the features of the new vehicle were reviewed without feeling rushed and I drove home our new vehicle several days prior to when i would otherwise been able to.

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by Cooperman on 12/28/2016

We purchased our new Yukon XL last week!! Our sales rep, Brooxie Shelton, was awesome! It was a great car buying experience and we will certainly recommend Capital GMC to our friends!

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by vettedude on 12/11/2016

We just bought our new 2016 GMC Yukon Denali from Capital GMC, and the purchase process was the best that I have ever seen. From Brooxie Shelton, our sales person to the rest of the staff that helped us, their service was top notch, the best that I have ever seen. They were very courteous and helpful every step of the way. I would recommend anyone who is looking to purchase a new GMC or Buick to go see Brooxie and the rest of the staff at Capital GMC Buick.

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by WTodd15 on 10/27/2016

Great experience! Everyone was very nice. I would highly recommend Capital Buick GMC if you are in the market for a new or used car.

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by ANickUAren on 04/09/2016

On March 7, 2016 I purchased my 2015 Kia Optima from the dealership and had a flawless experience thanks to salesperson Carol Butler. She made my car buying experience stress-free and easy. I recommend her to anyone that I know is looking to purchase a vehicle.

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by MSPOSITIVE on 03/31/2016

I am writing this note of appreciation for my outstanding New Vehicle Purchase Experience and the customer service provided by my salesperson, CAROL BUTLER. Having worked for General Motors for over 37 years, I understand and appreciate great service. Carol was very professional and knowledgeable in helping me get the best deal on the Purchase of a New Vehicle, as well as my Trade-in. She was also thorough, candid, open and honest about what Options were available. I truly appreciate Carol's professionalism from the time I walked in the Dealer to the delivery of my New Vehicle. I strongly recommend Capital Buick, especially Carol Butler, if you want an outstanding new vehicle purchase experience. Great service makes Customers feel that you care more about developing a long-term relationship than just making a sale or meeting a quota. I will strongly recommend Carol Butler to anyone interested in purchasing a new Buick. Keep up the excellent work! Thank you, Judith Prentiss

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by tboomer on 12/30/2015

I don’t usually write reviews but buying a car is a huge purchase these days and it’s hard to know who you can trust to give you a good deal but also to make the experience pleasurable. Let me tell you these folks have it down pat. I received a mailer with a special offer for current GMC lease holders so I made arrangements with their internet manager Ralph Noel to come in and do some test drives. I have to tell you that usually when I go to a dealer just to look and test drive I put up that invisible barrier as usually you get pressured. But Ralph was very personable, helpful, and absolutely didn’t try to push me into the vehicle. After figuring out that I didn’t need a pickup anymore, we started looking at Terrains. Based on the features I wanted he had a brand new 2016 in stock. Ralph explained the features, we went for a test drive, and as soon as I got back, we started the leasing process. Ralph and the finance manager James Washburn got me ever rebate reduction they could find and then I sat down with James and we started going through all the paperwork. He was very organized and paper after paper it went like clockwork. And despite the length of the contracts, Ralph broke it down and explained it in terms that were very easy to understand. I know I’ll be back in 39 months when this lease is up to lease another vehicle here.

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by graymiranda on 09/01/2015

The Sales Team at Capital Buick GMC gave me the best customer service I have ever received when purchasing a car.

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by SUVbuyer111 on 08/06/2015

The dealership has a friendly, relaxed environment that makes buying a vehicle enjoyable. We were very happy with the customer service and our salesperson.

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by cmspence007 on 08/03/2015

My experience was very very good, the team worked diligently to ensure that I received the best deal and interest rate that I can get. I have traveled and visited every Buick dealership from Griffin GA to Gainesville, GA checking pricing and researching the dealership before I made my decision to buy. Capital Buick was by far the best experience I received overall and in every aspect of my purchase; making the purchase a very easy decision to make. They exceeded in Customer Service and in the Finance Department. Capital Buick will be the only dealership I conduct business with now and in the future. Way to go team..... THANK YOU SO MUCH!!!!! Candi

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by Switter on 06/13/2015

I had an overheating issue and my vehicle is still overheating over spending seven hundred to fix this issue the first time I thought GMC could fix a GMC I guess that is not a solely reliable source. I'm not upset just highly confused, questioning if I should try a second time with GMC.

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by YDH_ATL on 05/06/2015

Brian has been my serviceman for 10 years. He is always attentive, friendly, honest and provides the best customer services. I would not have kept my vehicle this long and continued to do business with Capital if it were not for Brian.

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by Chisel on 04/13/2015

My AC was diagnosed by another dealership in Atlanta and couldn't find a problem even though we knew there was one. Brought it to Brian, and he got it repaired correctly the first time.

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by Mike_Sue on 03/19/2015

Mike did an awesome job giving us all the information we needed to make our decision to buy the Encore. We are very pleased with the vehicle and our buy experience!

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by ellieileen on 02/23/2015

Easy to work with. Didn't feel pressured to purchase. Michael Loncaric made the purchase process extremely easy by taking care of most of the paperwork before we arrived. The facility was extremely nice and the staff was very knowledgeable about the vehicle.

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