Five Star Toyota of Milledgeville
Customer Reviews of Five Star Toyota of Milledgeville
Shouldn't call themselves the one-star toyota?
byon 05/07/2021
It is, that's why I give one star here. I urge you not to reward these bad dealers like one-star toyota with your hard-earned money. Play bait and switch game, just leave and save your time. Tell your friends!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Kathy Peacock,salesman
byon 03/30/2016
Kathy Peacock is a great sales person she is so nice.She sold me a 2014 Toyota Camry and I love it.Please go see Kathy Peacock if you looking for a great deal and a great car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Craig Cox, Salesman
byon 03/29/2016
We recently went to Toyota Five Star. We had our mind set on what type vehicle we wanted. He showed us a Scion and discussed the color and spec of the car. We would have no problem telling to visit Craig at 5Star. He was courteous and most helpful in any questions we asked of him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
sales review
byon 09/08/2015
I would recommend my family and others to go to five star toyota. I had a great experience at five star toyota. I would recommend anyone to go see Mrs. Cathy Peacock. She made it her best to get me what i was looking for and to stay in the price range i wanted. She was a lot of help and very friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Poor Customer Service
byon 12/16/2014
I located a Toyota Tacoma online at Five Star Toyota in Milledgeville. The sales representative William Ledbetter contacted me promptly about my inquiry and was eager to help. After reviewing the photos online I noticed a large dent in the driver door and the rear door as well. Ledbetter offered to have a paintless dent repair technician fix the dents if I would provide my credit card information for the $250 repair. On 10/08/14 Ledbetter delivered the truck almost an hour late and was lacking some of the paperwork needed, however was in a rush to leave as I discovered many other problems he deiced not to inform me of prior to delivery. The truck was missing a trim piece on the seat, the A/C knob was broken, and the check engine light was on. Ledbetter assured me he would fix the check engine light if I contacted him the following day. In the sun light on 10/09/14 I discovered the paintless dent repair was far from that. The technician smeared bondo all over the doors and failed to sand the areas. The paint did not match and was sprayed unevenly all over the doors / windows. I attempted to contact Ledbetter by phone and text message for several days with no luck. I decided to send a letter asking for him to contact me so we could address these problems. After several days with no response I called again and was told he did receive the letter but was unavailable. I decided to have another company look at the horrible attempt at repairing the doors and was quoted over $500 to fix the mess. After hearing this and not being able to get as much as a returned call, I put stop payment on the $250 credit card charge. On 12/14/14 I was informed by my credit card company Five Star Toyota submitted the charges once again. I still have not received a call from anyone at Five Star or William Ledbetter, and have reported them to the BBB. My only other course of action is to contact the Magistrate Court in Baldwin County. Beware! Once they have your money, follow up and customer service is over with. I would strongly recommend Pitts Toyota in Dublin if you are looking for great customer service and an experience you will be more than pleased with
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
