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Customer Reviews of Gerald Jones Mazda

4.9
Overall Rating
4.89 out of 5 stars(78)
Recommend: Yes (9) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

LOVE my new Mazda!!

by CyndyParis on 04/30/2023

We truly appreciate all the time that Payton, PJ, Nathan, and everyone at Gerald Jones took to make this incredible deal happen for us. Thank you very much.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

78 Reviews
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4 out of 5 starssales Rating

My review.

by Gregory on 05/15/2023

My salesman was the best. He stayed with me through out the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

LOVE my new Mazda!!

by CyndyParis on 04/30/2023

We truly appreciate all the time that Payton, PJ, Nathan, and everyone at Gerald Jones took to make this incredible deal happen for us. Thank you very much.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service

by Jessica on 02/06/2023

10/10 Best experience I have had buying a car!! Charlie was the first person I met when I got to the lot! I was totally trying to avoid a salesman at all cost! He very nice and upfront with me! I told him that I didn’t want a new car, he didn’t push. My husband was the one that asked me to just test drive the Mazda CX-9. Well I loved it. I got back to the lot and Charlie goes well what ya think. I told him I loved the car but it wasn’t in the budget I had in mind. I said just come inside and we will work something out!! Let me tell ya the sales manager and Charlie made it happened! I felt like the whole process was like maybe a hour, but I felt confident in purchase. Everything was explained to and nothing pushed on me I didn’t want or need!! I have done over 7 car purchases in my life and this topped them all!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2023 Mazda CX-5 Signature Purchase

by Michael on 12/28/2022

Everything went very smoothly and quickly with the purchase. A most pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

May be the kindest Sales crew I’ve ever worked with!

by GL on 11/26/2022

Very kind and efficient salesmen. Salesmen were very endearing and worked with our budget well! Made the purchase happen to a T!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Gerard Jones Mazda

by Kurt on 11/03/2022

Quick, friendly service. Work fully explained.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Satisfied Mazda Customer

by Valaria on 10/20/2022

The service rep, Tim was very helpful when I brought my car in due to having another flat tire. Tim was able to get me seen as soon as possible due to an appointment that rescheduled until later in the morning. The service technician installed a brand new tire on my Mazda CX-9 with 20 minutes. I was very pleased with the service and the professionalism with the service team. They worked as a TEAM!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Gerald Jones Mazda

by Corey on 09/26/2022

Keith and PJ were great. No pressure sales team. Gave me some numbers to look at and when I followed up with them later in the day, they were super responsive and we got a deal done very quick. Spent less than an hour total inside the dealership, was the best car buying experience I've ever had and I've had too many.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Car Buying Experience

by Dean on 08/30/2022

Direct and to the point, resulting in what I considered a fair deal with a minimum amount of back and forth. Also the fact that the salesman' supervisor came into the salesman's office and spoke directly to me. The salesman relaying offer and counteroffer details back and forth between me and his manager, which I have experienced at other dealerships, is a turnoff for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Calvin on 04/27/2022

Nathan and Billy answered all my questions completely and to my satisfaction. Their professionalism goes with the cordial attitudes and treatment I have come accustomed to and expect from the Gerald Jones Mazda staff. Job well done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

No Fuss, No Muss

by ardanor on 04/10/2022

In my experience, dealing with GJ Mazda was straightforward and easy. Keith, the senior sales consultant, was very professional and courteous. Text and e-mail communications were concise and to-the-point. The whole process was smooth. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

n/a

by Kirit on 03/19/2022

very helpful staff specifically Mr. Robert Morgan, Mr. Eric and Mr. Pet

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Dealership!!

by Barbara on 03/08/2022

Friendly staff. Easy purchasing experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

GJ Auto Group

by Rick on 03/05/2022

Knowledgeable salesman. Not pushy at all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

service

by Eddie on 02/12/2022

friendly, professional service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Mazda Service at Gerald Jones

by Tim on 02/01/2022

Billy was very professional and respectful. He answered all questioned and was very informative.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and filter,

by Vesta on 11/20/2021

Easy in and out. Coupon savings. Kevin Maskey easy to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Augusta, GA Mazda CX-5 service at Gerald Jones

by Gary on 11/13/2021

Service writer and technicians are good listeners and appear knowledgable about the car. Check-in process is efficient and pleasant. Great communication keeping the customer informed during the service visit. And waiting areas are comfortable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

No sales games!! Best ever!

by Melanie on 09/02/2021

I knew what I wanted and we came to an agreement in minutes with none of the usual sales games. This was my best car buying experience ever. I'm 61 so there have been many.!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Quality work

by Denise on 08/15/2021

We enjoyed the ease of making the appointment. The professional and courteous attitude of the staff. Kevin Maskey has such a nice and caring attitude.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by George on 06/30/2021

There was no attempt to pressure me to get unneeded services

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

About our dealership

As a premier Georgia Mazda dealer, we have a huge selection of new and used vehicles from which to choose. Gerald Jones Mazda online and offline customers enjoy vehicle specials every day. We offer Mazda service & parts, an online inventory, and outstanding financing options, making Gerald Jones Mazda a preferred dealer serving Augusta, Columbia, Anderson, Atlanta, Aiken, Waynesboro, Beech Island, McCormick, Washington, Athens, Covington, Madison, Macon, Greenville, Lexington, Orangeburg, Millen, Swainsboro and Savannah area Mazda buyers. Ready to set up a test drive? Visit our Augusta area Mazda dealership in Martinez, GA today!

Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Customer Lounge Area