Customer Reviews of Gerald Jones Audi
First Time Audi
byon 10/11/2022
I began my search for a new automobile in the middle of 2021, and I was undecided between the Audi Q7 and Jaguar F-Pace. From the minute I arrived into the Gerald Jones Audi store and was met by Consuella, and I informed her of my indecision between the two vehicles, she responded, "You are absolutely a Q7 Lady, let me to show you," and we began to work together. She worked carefully to locate the Q7 Prestige Mythos Black on Black or Mythos Black on Okapi Brown that I desired. Consuella would phone me frequently to let me know what was available, but my preference was for the Prestige, not the Premium Plus or Premium; yet, she persisted in her search. Finally, on that day in October, the phone rang. She exclaimed with joy, "Your automobile arrived last night!" I was surprised and unprepared for her to utter those words that day. I would be delighted to collaborate with Consuella again. Consuella was absent on the day I picked up my vehicle (she desperately wanted to be there for my BIG DAY), but she left nothing undone. Her coworkers George, Bill, etc., greeted me with the same enthusiasm as she did. She left me in excellent care. Thank you once more, Consuella and family of Gerald Jones I am definitely loving my ride.
First Time Audi
byon 10/11/2022
I began my search for a new automobile in the middle of 2021, and I was undecided between the Audi Q7 and Jaguar F-Pace. From the minute I arrived into the Gerald Jones Audi store and was met by Consuella, and I informed her of my indecision between the two vehicles, she responded, "You are absolutely a Q7 Lady, let me to show you," and we began to work together. She worked carefully to locate the Q7 Prestige Mythos Black on Black or Mythos Black on Okapi Brown that I desired. Consuella would phone me frequently to let me know what was available, but my preference was for the Prestige, not the Premium Plus or Premium; yet, she persisted in her search. Finally, on that day in October, the phone rang. She exclaimed with joy, "Your automobile arrived last night!" I was surprised and unprepared for her to utter those words that day. I would be delighted to collaborate with Consuella again. Consuella was absent on the day I picked up my vehicle (she desperately wanted to be there for my BIG DAY), but she left nothing undone. Her coworkers George, Bill, etc., greeted me with the same enthusiasm as she did. She left me in excellent care. Thank you once more, Consuella and family of Gerald Jones I am definitely loving my ride.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
7 vehicles purchased from the same dealer? Yep!
byon 08/08/2022
From 2003 until 2022 I have purchased 1 Honda, 3 Volkswagens, and 3 Audis. I would not keep coming back if I wasn't happy with the way I am treated. Informative sales staff. I have purchased 3 vehicles from Consuela.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Out of stater serviced
byon 07/15/2022
I was on a trip from Arizona when my check engine light came on momentarily. I scheduled an appointment with Gerald Jones and they took very good care of my needs and I had my vehicle back the same day. I would highly recommend this dealership for service of any kind.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best dealership I ever dealt with
byon 07/10/2022
Chris Martin is a great sales clerk. The Finance manager Bill Newsome was very knowledgeable. I liked the car was in the show room with a bow on it when we arrived to pick it up; my wife loved that aspect.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Audi A5 is better than I even imagined.
byon 05/06/2022
Consuella Green is an amazing and caring saleswoman. She made sure all of my needs were met and went above and beyond to make the sale. She made sure that I got the vehicle I desired, in my price point and with the accessories that I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great tire service.
byon 03/07/2022
I had a flat tire and I was on a schedule that required me to be able to travel using my Audi. David was able to get the tire patched and ordered me a replacement tire.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Audit service
byon 03/01/2022
David and Cliff teamed up to help manage my service expectations on my Audi. Was a very expensive effort but I think they did a marvelous job in setting my expectations and making sure the service went well. They explained to me why it had to be done and I think they did their best to control the cost.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Waiting Room
byon 12/01/2021
Roomy and very spacious. Well laid out and clean.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Disappointed
byon 11/22/2020
1)I was not provided a loaner as promised; 2) I was overcharged by $120.00 for an oil change on an A4; and 3) Vehicles were not ready when promised.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
GET YOUR AUDI HERE!
byon 09/26/2020
Efficiency without pressure. Chris was a very helpful and personable Salesperson. He showed, and continues to show his knowledge about his product. Matt is a knowledgeable and Friendly sales manager that seems very dedicated to his job. Both of these men worked as a team to make me very happy with my new Audi.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience.
byon 07/07/2020
Easy, pleasant purchasing experience, and very helpful, polite salesperson and sales manager. Love the Audi Q5!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 05/08/2020
Great experience for my first visit to this dealership. I moved here from Tampa and was not sure what to expect. What I got was excellent quick and efficient service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great E Tron Buying Experience
byon 02/05/2020
Comfort of being at the dealership was very good. The responsiveness to my request in negotiations was very good. Excellent service overall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Beautiful Q7
byon 08/07/2019
My husband and I were greeted warmly by Mr. Bill Heckard at Gerald Jones Audi. He was very helpful, and keeping us at ease with this significant purchase. Everyone there was helpful and accommodating when needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My Wife is a Happy Wife!
byon 06/04/2019
Chris Martin approached us and didn’t ask us a lot of questions, he allowed us to ask the questions. No pressure from him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Nice experience of buying a new vehicle
byon 04/15/2019
Readiness of everyone I had to deal with to be helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A6
byon 03/24/2019
Work done as expected, pick up service and checking and replacing wiper blades.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Gerald Jones Audi is top notch
byon 03/05/2019
Greg Hall and Consuelo were both very courteous, helpful, and thorough.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
5 stars
byon 03/05/2019
Unobtrusive sales staff, not trying to sell fluff
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Audi service
byon 02/25/2019
Ease of scheduling Loaner available. Timely completion of service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
kevin
byon 02/05/2019
respectful of my time knowledgeable and professional sales and service staff cleanliness of dealership ability to answer my questions
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Gerald Jones Audi in Augusta, GA, serves customers throughout the Central Savannah River Area, including those from Augusta, Aiken, North Augusta, Thomson, Grovetown and Evans. We're proud to be an automotive leader in our community. Since opening our doors, Gerald Jones Audi has maintained our solid commitment to our customers, offering a wide selection of cars and trucks, as well as top-notch customer service and ease of purchase. Be sure to check out both our new Audi inventory, as well as our used car, truck and SUV inventory to see everything we have to offer. We also update our New Vehicle Specials and Pre-Owned Specials on a regular basis, so check back often to see what we have to offer!
1 Comments