Subaru of Macon
Customer Reviews of Subaru of Macon
Service that is as good as it gets
byon 02/26/2024
We had our maintenance service done on our Subaru Ascent Touring and we couldn’t have asked for better treatment from the whole team! The service was done very quickly and our SUV came back washed and cleaner than when it went in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service that is as good as it gets
byon 02/26/2024
We had our maintenance service done on our Subaru Ascent Touring and we couldn’t have asked for better treatment from the whole team! The service was done very quickly and our SUV came back washed and cleaner than when it went in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service-always!
byon 11/10/2023
Staff are very welcoming and the service department is top-notch, Service advisors are very thourough explaining what has been done-and what might future maintenance needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wonderful
byon 05/01/2023
I always receive exceptional customer service from Jamie and Mathew when I go get an oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Dept. @ Subaru, Macon, GA
byon 01/04/2023
always friendly and efficient service/scheduling departments very clean facility in Macon, GA
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change service
byon 08/29/2022
Quick and excellent sevice , no run arounds.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
recall on fuel pump
byon 03/24/2022
The experience was good, but we were not told to keep our fuel tank at half full or less ahead of our visit. this made the service take longer than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy-peasy
byon 01/05/2022
In and out in under an hour. WOW! That has never happened before
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 12/07/2021
Subaru of Macon did an outstanding job servicing my Subaru Forester
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Strut Replacement
byon 01/18/2021
Macon Subaru did a great job, was on my side in finding the problem. Offered Rental car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick, helpful, and painless!
byon 02/20/2020
Came in for regularly scheduled maintenance and a couple of questions about my Forester. The advisor was helpful, service was quick and thorough, and the entire experience was quite pleasant. So far I am very impressed with Subaru of Macon!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer service!
byon 10/07/2019
Great customer service and very fast!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love my new car
byon 03/03/2018
Super easy buying process. Love my new car. Great dealership to buy from everyone is helpful and friendly. Definitely recomend them to friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Dealership to do business with.
byon 02/27/2018
I have purchased 3 vehicles from Subaru of Macon and it has always been a pleasure to work with your sales, and service staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My Sabura
byon 02/26/2018
Quick process and Adam Arnold, my. sales professional provide me with options on selecting the vehicle of my choice. The drivers test drive is a good distance to really get a good feel of the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My Sabura
byon 02/26/2018
Quick process and Adam Arnold, my. sales professional provide me with options on selecting the vehicle of my choice. The drivers test drive is a good distance to really get a good feel of the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
outback
byon 02/06/2018
I was greeted by a young man who was very nice and friendly. He made the buying experience very easy. I would come back to your dealership again,
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Buy a Subaru
byon 01/11/2018
Mike and the staff were very friendly and listened to what we needed and wanted in a car - then helped us find just the right one! Buying a car is stressful, but Mike and the entire staff made it a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Subaru of Macon experience
byon 01/10/2018
It was a pleasant experience. The sales representative who helped me (Adam Arnold) was very friendly, patient, and attentive. He cared to make sure I got the exact car I wanted and that all my needs were met.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outback 2018
byon 01/10/2018
I had a good experience at your dealer and was very pleased with my purchase. Jim and Adam have been very helpful and made the process easy and painless. I drove from Canton, Ga and they made it worth the drive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Why Subaru of Macon?
byon 01/10/2018
Buying a car is very difficult as it is such a large purchase and big commitment. I had a sense of comfort having purchased my 2014 from Subaru of Macon and always using their maintenance service. All personnel there make one feel very comfortable and welcome. Mike Stacey, my salesman, seemed to understand what I wanted in a vehicle and why, and "fit the car" to my needs and desires.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Katie
byon 01/04/2018
Customer Service was outstanding. Everyone was very knowledgeable and patient. All of my questions were answered and everyone I encountered made sure that I was happy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments