Customer Reviews of AutoNation Honda Thornton Road
Car Purchase
byon 04/14/2024
Great communication and great work to ensure I got the best deal for me. I really appreciated all who we're involved with my sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Car Purchase
byon 04/14/2024
Great communication and great work to ensure I got the best deal for me. I really appreciated all who we're involved with my sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Exceptional experience!
byon 04/11/2024
I highly recommend Jamorris Fors as a salesman when looking to purchase your next vehicle. He was thorough, well versed, and kind during my entire car buying experience. He made sure I was satisfied before and after purchasing my vehicle. He listened to all of my wants and needs. Thank you again, Jamorris!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2024 CRV Purchase
byon 02/29/2024
After the tedious process of negotiations was complete, the purchase process took too long. We were at the dealership for over two hours. To complete the purchase, I returned three days later to make the final payment. The business manager was efficient and that process only took about 15 minutes. Splash guards needed to be installed but it took too long. We spent over two hours total to finish the process. Too long!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Superb Sales & Service!
byon 02/16/2024
My experience at AutoNation Honda, Thornton, Road in Lithia Springs Georgia was nothing short of excellent. The team at this location was so helpful knowledgeable and just overall great and assisting any questions and needs. I felt that they really cared about their customers. I 1000% recommend everyone to this location thank you AutoNation!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Patient Access Representative
byon 01/12/2024
I just bought another car from Ms. Virgie Mitchell. She is truly wonderful. Her customer service is superb. I will recommend my family and friends to her. Keep up the good work VIRGIE. Thanks again for such a positive attitude.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mr. Alton
byon 01/05/2024
Worked with my family to find the right deal specific to my financial needs. I would recommend him to anyone looking to get the best bang for their buck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
AutoNation Honda Thornton Road
byon 12/11/2023
Our experience at AutoNation Honda Thornton Road was excellent. The whole team was very helpful and worked very hard to get us a great deal. We left the dealer feeling very happy with our new car. Shout out to our dealer, G, for helping us out so much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dad service
byon 11/29/2023
The car was there too long. Did not get a call from representative after the car has been diagnosed. I called, leave messages, no reply. I have to come there two times, before I get my car out. This is not business like.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Friendly
byon 11/24/2023
Staff was extremely helpful and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First Service
byon 11/23/2023
Nakeysha (service coordinator) was professional,informed and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Honda Accord Hybrid EX-L bought at AutoNation on Thornton Road
byon 11/17/2023
This was our second car purchased from Auto Nation. Both times we got the car we wanted for the price we wanted and the financing rate we wanted. Virgie Mitchell went above and beyond for us. We will be seeing her next spring to get a car for our daughter.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ram Service Specialist
byon 11/08/2023
Mr Ram is very knowledgeable, friendly, and have excellent customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Buying New car
byon 11/02/2023
Ander, Ernest and finance department are very helpful, I am feeling lucky to buy a car for them, thanks
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 10/26/2023
Provided what I asked for. Service was provided in time described.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer service
byon 10/18/2023
Nakeyshia was helpful and she got me in and out. Very helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change rotate tires
byon 10/02/2023
Very friendly service was performed in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Certified Pre-Owned Sale
byon 09/21/2023
My salesperson, Vergie totally exceeded my expectations! Not only was she very professional, she was also knowledgeable and personable as well!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 09/08/2023
I recently moved to Austell and was happy to see a Honda dealership was close by. I was nervous being that I went to another dealership on the other side of Atlanta and built a relationship with the workers over there, but I was just as pleased with this visit as well. I was able to be open and honest with my service guy, Ram. I told him that ladies don't feel educated all the time at dealerships but he made it easy to understand the services I need, and it felt honest. Glad to know I have a dealership in my neighborhood, and I will be back for my next service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Honda Odyssey Serviced
byon 09/01/2023
They did the work fast.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchased a new car online
byon 08/31/2023
The dealership kept their word throughout the negotiations. The process was professional, quick, and easy. The staff was knowledgeable and great to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase
byon 08/30/2023
Great customer service! Tayo and Carlos were awesome! The process from start to finish was awesome and not lengthy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
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