VC Cars Gwinnett
Customer Reviews of VC Cars Gwinnett
Excellent
byon 05/26/2020
We bought a 2017 Nissan Sentra from this dealer. Russ was helpful, patient and knowledgeable. It was a pleasant and no pressure experience! Thanks VC Cars!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Beware of hidden damages.
byon 02/25/2020
Bought 2017 camary on 02/10/20. It was raining on that day and i did not check car or test drive. Next I found out brake light and right arrow not working. Driver side window did not roll down fully. So many scarthes on car. Went to Toyota dealer for repair spend $421 to fix light and check on door.. they told driver side door was damaged from inside and cost $3200 to change door. After one week I went back to Vic car for car wash and told about damages. They do not even try to gave any money back for repairs.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
"This is the wort experience I've ever had buying a car! They are HORRIBLE!
byon 12/03/2019
I brought a 2016 Hyundai Sonata on 7.29.2019 something told me not to purchase this vehicle and my lack of better judgment I did. I really wish I had went to Atlanta Best Used Cars, as I started to. Juan was a nice guy but, they sold me a Lemon. I told him and the sales manager that I was in need of a dependable car, and would be traveling back and fourth from Atlanta to Washington DC. I had my eyes locked on the Sonata, and they had to jump start it. It cranked right up and I was told they would change the battery. I was a bit weary, but since they changed the battery and it started right up, I was like okay. Then I second guess my self, because the tires was bad, and it was missing the fuse top. I was told they would replace both. So I proceeded, I saw another Toyota that the owner was driving and really wanted it but, I was talked into this LEmon. Fast forward, after the purchase I was grated two used ties, a used battery, and the fuse cap to cover the fuse box was never replaced. This car has been towed into the dealership at least 5 times since I purchased it. I've replaced the battery 3 times. Now I'm waiting to hear back from the dealership again. After leaving this car sitting for two days the battery dies and I believe its an electrical problem. You cant tell me VC Cars didn't know it was something wrong with this car. It sat on their LOT for at least a year.. I really thought this was a stand up dealership and they really pride themselves in customer satisfaction. This was a bad deal from start to finish and they know this. Now I'm stranded in Maryland no car, and have paid out the pocket 1k in towing and because they put the wrong battery in my car, I could have even more issues. Also after being promised the case to cover the fuse, that was missing which lets me know, that they were trying to find out the electrical problem and the person who was checking it forgot to put the top back on Juan still never reissue or sent me the top to cover the fuse. So my fuse box is open and if the window is cracked water can leak into it. this is extremely unsafe. I was told he couldn't find another one. I guess the dealership in Georgia doesn't have one. I'll purchase it here in Maryland.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 11/08/2019
We purchased a car in September and Our sales guy Russ was outstanding. Very helpful and knowledge about every vehicle we inquired about. I will be recommending VC Cars to others that are looking for a used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Experience of buying a car
byon 04/24/2019
I bought a car today and Mark was very helpful and provided a wonderful service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good service and prices
byon 04/03/2019
I purchased a 2016 Honda Accord on 3/26/19. Mark was an awesome salesman. He was knowledgable and helpful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Andres Ruiz is Awesome!
byon 01/03/2019
I bought a Nissan Altima 2015 last week (12/28/2018) and I made the best decision on the car and with the dealership. Andres Ruiz was amazing. He was courteous, friendly and knowledgeable. He answered all of my questions and made the process from test driving to purchasing the vehicle extremely easy. The entire staff and crew were also helpful and very prompt. The finance manager (Raja) worked within my budget and again made the process extremely easy. They made me feel comfortable and never pressured. I am and have already been referring all of friends and family who are considering purchasing a car to go with them and seek out for Andres! I am happy and you will be too!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent
byon 12/26/2018
I bought a toyota corolla 2014 last week and they did everything to aprove me! Thanks guys
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Be careful what you buy at VC Cars Gwinnett
byon 12/08/2018
I feel that, to a certain extent, I have been scammed at VC Cars Gwinnett. I have sold a Toyota Corolla 2014, which apparently only had low air tires and a front light that did not work, according to them something simple to correct. It turned out that they were hiding an accident, which was not reported in Car Fax. Once you get the car, it's your problem, so check well before accepting the car. The repair costs $ 1700.00
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Excellent
byon 11/11/2018
My husband and me bought a 2014 VW Jetta from here. They have excellent customer service and will the bank will work with you so you can get a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
