Customer Reviews of Hardy Family Ford
New Explorer ST
byon 09/01/2020
Pleasant, Honest and easy to communicate with the entire staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very Accomodating
byon 08/30/2020
My overall experience with all the staff at Hardy Ford was very good. We would definitely recommend them to our friends and family, and I would send them directly to Frank Velasquez.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Survey for My recent Purchase
byon 06/30/2020
It was a great experience. Quick and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Service
byon 09/17/2018
Paul and Jason were awesome. They got me the car of my dreams. I highly recommend and will recommend to family and friends
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Hardy Ford Rocks!
byon 06/13/2017
Amazing experience with Victor and the sales team that this location. They have created a new relationship for me and my family for years to come
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Trust Hardy Like Family
byon 02/25/2017
My wife & I just purchased an SUV from the Hardy Family Ford Superstore. we purchased another vehicle from Hardy a year ago. Both experiences were very positive! we truly enjoyed working with Bryan McGarity on both deals.. Bryan is very friendly, professional, honest and not at all pushy. He cared to learn what kinds of vehicles would be the best matches for us. we developed a real trusting-working-relationship with him over the course of several weeks. Trust is what a great Family is all about and we cannot Thank the Hardy Family & Bryan enough for truly delivering on the Trust we placed in them. They definitely made the car-buying process a very positive experience both times. They got us into the perfect vehicles for us, with terrific deals. The bottom-line is, Trust Hardy & Be Happy!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Truly a Family Oriented Dealership!
byon 12/22/2016
The best car buying experience. They listened to exactly what I wanted and worked hard to find me the perfect match.The purchasing process was made so easy by the wonderful salesmen and finance department. A true family dealership that treats all customers the same! Tony and Kyle are the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best dealer to buy at!
byon 12/22/2015
awesome salesman Jeff Ritcher! He don't pressure you or hover over you the entire time your looking! Super nice people! And they treat you like family! Will definitely buy there again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy Customer
byon 11/25/2015
They were very helpful in finding the Truck is was looking for. Helped with trad ins and financing.More like family. Thanks a lot for the outstanding service. it was a very pleasant experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Purchase
byon 11/03/2015
I really just wanted to look at some of the F150's and their features since I had already decided to purchase a truck at CARMAX. Nevertheless, my salesman (Bobby Sage)was so nice and he offered me a much better deal than CARMAX. I just could not pass it up!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
very professional service.
byon 10/25/2015
What started out to a bad day turned into a great dat. I love my ford focus.the guys made me feel comfortable they were all so friendly and helpful. Cole Lansford is a great salesman! He seemed honest and truthful.And that is rare in my car buying experiences. It was the greatest car buying experience I've had. Thanks to Cole and the rest of the team at Hardy Chevrolet!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very happy.....
byon 07/23/2015
I purchased a 2015 Mustang GT. Salesman Eric Farmer was very courteous and helpful. He's an individual that I think I can trust and he takes customer's concerns very seriously. The overall experience was excellent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Nice dealership, broken promises
byon 07/05/2015
My experience with the folks at Hardy Family Ford was a largely positive one. The salesman was very polite and courteous. I was doing quite a bit of research and he maintained contact and answered my numerous questions and provided assistance. I mistakenly believed that doing so much of the pre-work would have reduced the amount of time spent at the dealership. Apparently they were extremely busy and we had to wait several hours (while those who came after me but were making larger purchases went ahead of me) prior to completing with the finance manager. Unfortunately that was another distressing experience. I was advised my percentage would be a certain amount. In the end, the amount paid was almost 5% higher. I had brought a loan approval with me that was much lower. I was advised they did not want to deal with this finance company as their terms were too restrictive. I was disheartened by this "Bait and Switch." I should have been more demanding, however at the point i was so tired i just wanted to get my car and leave. Later the same salesman who had been so polite, was very curt via text when dealing with a minor need. I cannot place 100% blame on the business as they are there to make money by any means necessarily. I also understand that buying a car is not an expeditious process and I really wish they had maintained their initial promises. They were overall respectful and competent. If you have good credit and the ability to stand your ground, their dealership is for you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Dealership review
byon 07/01/2015
My wife and I purchased a 2013 escape from Tyler and Cole ay your dealership. We received the best service and care from these fine gentlemen anyone could ask for. Thanks to Hardy Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience - Great Salesperson!
byon 06/17/2015
This is the 2nd vehicle we have purchased from Hardy through salesman Ashley Pelfrey. Amazing experience with Ashley and he is very personable and always willing to go above and beyond. Extremely grateful to him and Hardy Family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great buying experience
byon 06/09/2015
This is the third vehicle I have purchased from Eric Farmer at Hardy. I appreciate his attention to detail and his honest approach.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Peace of mind
byon 06/06/2015
The people were very friendly Jason my salesman was very helpful and stayed on top of things took care of me. My wife had bought a sar else where eailer this year i was with her threw that experience i can going to hardys was very nice and unexpected experience i wuld like to tank Jason and Hard Ford For that. Robert Young
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Scott Rocks!
byon 05/30/2015
The staff was helpful. Scott was a gem. He is knowledgeable and not pushy. He was patient and worked very hard to make sure I was confident about the choice I made. I love my black 2015 Mustang.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great dealership
byon 05/28/2015
We came in just to look, saw the Hyundai and knew the car offerred everything we were looking for. The salesman was very helpful and worked with us to get a good deal. We would recommend doing business with the Hardy Family dealerships.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2015 mustang
byon 04/07/2015
Very helpful staff- Chad went above and beyond to make sure I got the car I loved at the price I could afford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
2015 Mustang GT
byon 01/13/2015
Purchased the new 2015 Mustang GT a little over a week ago and have been more than impressed! The dealer was easy to deal with; ordered the car and the salesman kept me up to date with the production and called me as soon as it was delivered. It has already been extremely fun to drive and the power is amazing with the 5.0L engine. I've had many Fords but this is the 1st Mustang. This is the base GT and not the Premium model... I didn't need all the extra frills and so far very happy with the base model. I drove it through the No. GA mtns this weekend and couldn't believe how well it handled through the curves... something I have always wanted to do. I told some friends that it was worth buying that car just for that experience! The gas mileage has been a lot better than I expected... 24-25 mpg on the road. It's got good trunk space and doubt anyone will ever ride in the back seats... no leg room. I bought it as a 2 seater and very pleased with it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments