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Customer Reviews of AutoNation Hyundai Columbus

4.8
Overall Rating
4.8 out of 5 stars(95)
Recommend: Yes (72) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Purchasing Experience

by Rachel1 on 03/04/2024

Preston is the best salesman I’ve worked with in a very long time. I am a returning customer to AutoNation Hyundai for my third Hyundai. The staff at AutoNation Hyundai are all very professional, easy to work with and get you in and out of there as quickly as possible. I definitely recommend purchasing a vehicle from AutoNation Hyundai and using Preston as your salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

95 Reviews
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5 out of 5 starssales Rating

Great Purchasing Experience

by Rachel1 on 03/04/2024

Preston is the best salesman I’ve worked with in a very long time. I am a returning customer to AutoNation Hyundai for my third Hyundai. The staff at AutoNation Hyundai are all very professional, easy to work with and get you in and out of there as quickly as possible. I definitely recommend purchasing a vehicle from AutoNation Hyundai and using Preston as your salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Dealership

by C JCCBB on 02/16/2024

We purchased a new Hyundai palisade via the Internet and over the phone from Anthony Johnson. The sale was taken care of quickly. And easily. Anthony was great to work with and I would highly recommend him and this dealership to purchase new vehicles. He was efficient, honest And thorough

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Professional and outstanding sales team

by John on 01/08/2024

Sales team was extremely helpful and understanding during the process and I enjoyed my interactions the entire time I was there. Definitely would go back if I needed another car. Thank you again Nigel and everyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Connie Love

by Connie Love on 01/05/2024

From the moment I entered the door after a bad experience 4 years ago, the team was very attentive to my needs. Jhiri Harris was my sales rep and made the warm reception very pleasant. If it was not for him the sale of the SUV would not have happened.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Santa fe

by LixingD on 12/11/2023

Great sales. Friendly and knowledgeable on the vehicle, able to explain all question that I have.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Who knew I wanted an Ioniq!?

by Storie on 12/06/2023

I had been researching plug-in hybrids for a year and was never happy with my options. Nigel turned me onto the Ioniq 5, and it was the perfect car for me. I love all the options and extras on the limited version. The technology in this car is outstanding. Nigel gave us superb service both during and after the sale. He has also been patient and helpful in answering all my texts as I transitioned to an electric driver. Just about everyone I’ve encountered at AutoNation Hyundai Columbus has been helpful each time I come to charge. I would highly recommend AutoNation Hyundai Columbus!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Palisade rides great!

by Christy on 11/30/2023

Very professional and experienced. I just described exactly what I wanted and and they found my dream SUV.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Long wait time, but overall service was good.

by 1234567 on 11/20/2023

Even though I had a scheduled appointment, it still took 2 hours for an oil change. Other than that, everything else was great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales - Jibri

by L Johnson on 11/17/2023

My husband and I had a wonderful experience purchasing my first vehicle. Jibri was very knowledgeable and kind. Definitely excited and would recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Quick Oil Change

by T.Slater on 11/15/2023

My oil change appointment was scheduled at noon; however, I took my car in an hour early and they were finished with my car in no time!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Brakes and Rotors

by Felicia13 on 11/07/2023

I called a couple of days before to set appointment to have brakes and Rotors looked at because there was a grinding noise and ruff slowing down when I used my brakes. Appointment was scheduled for Saturday morning at 8 am. Dropped off my car within an hour a notification was sent and picture letting me know my front brakes and Rotors needed replaced. Called to give my consent on repairs was completed in a couple of hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fast and reliable!

by Shawnie Lee on 11/04/2023

I took my car in for recall maintenance and they took great care of me! The service was Fast and speedy! tech was very knowledgeable!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Quick, knowledgeable and friendly!

by Everyday Joe on 10/31/2023

Scheduling routine maintenance is easy. The staff is always friendly and proficient. They provide quality service in a reasonable timeframe and have a very clean and comfortable waiting area!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and tire rotation

by Barbara on 10/25/2023

It was great. I waited for my car there, and they took almost exactly one hour. I wasn't expecting it so quickly. They are all very nice, and it's a great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic Dealership

by wturner on 10/24/2023

Coming from mostly Honda and Audi vehicles, this was our first time at a Hyundai dealer and it was a great experience. Nice facility, good communication, friendly and helpful staff, and a smooth transaction for two new vehicles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Auto nation hyundai

by Ambermott on 10/06/2023

I wouldn’t go anywhere else Britney is the best and they treat you like family there I always can laugh and have a good time with them

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Scheduled Maintenance

by Smith, V on 10/05/2023

Thanks Larry for always keeping us informed and getting the job. We appreciate your kindness and professionalism.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Superb service every time!

by Rosa Marie on 09/30/2023

We recently took our Genesis in for routine service, oil change and a recall inspection. All service was completed in less time than anticipated. Service Advisor, Justin Brown, was professional and courteous and patiently explained the recall inspection result. Justin's friendly greeting and prompt attention to our needs made vehicle service requirement a pleasant experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sante Fe Premium made easy

by Landvick on 09/29/2023

Most shopping was completed online. Found the vehicle I was interested in, negotiated what I was seeking in a deal & finance via text & calls to make my purchase as quick and easy as possible. That was much appreciated! Thank you Mike & Nigel

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service Advisor Equals Great Auto Service

by edrewsbellso on 09/28/2023

My service advisor is Courtney at AutoNation Hyundai. She always makes sure that my nephew's 2017 Hyundai Accent gets the best service. Last month his catalytic converter on his car needed to be replaced. He only had 1 day a week that he could bring it for to replace, and Courtney made sure that everything was taken care of the same day. The car drives great because we always check it in with Courtney when it needs service. Great service starts with a Great Service Advisor.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

New tire

by Starmeemo7 on 09/28/2023

Fast, friendly service. Explained the pricing upfront

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi