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Jaguar Palm Beach

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Customer Reviews of Jaguar Palm Beach

5.0
Overall Rating
5 out of 5 stars(52)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Positive experience

by Kim on 01/18/2023

I wouldn’t hesitate to visit this dealer for future needs/purchases. Smooth, efficient, friendly, and comfortable experience during our visit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
52 Reviews
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5 out of 5 starssales Rating

Positive experience

by Kim on 01/18/2023

I wouldn’t hesitate to visit this dealer for future needs/purchases. Smooth, efficient, friendly, and comfortable experience during our visit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Perfect F-Pace

by Thomas Bobbitt on 12/03/2022

The people at Palm Beach Jag made this such an easy purchase. They confirmed the on we wanted was I the lot and went to work on our deal including any special requests.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Excellent Service as Always

by Bob C on 05/29/2021

Prompt service on drop off as always. They take their time to get the diagnosis and repair correct. I never feel like my vehicle is rushed thorugh, which is important to me. Dave Overturff has been my service writer for 3 years and he is excellent. His tenure at the dealership tells you he is good at his job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Review work on Jaguar

by Barbara Fleming on 05/21/2021

Bob Bohm was very helpful with repairs to my Jaguar. The work was done quickly and efficiently. I was pleased with Bob Bohm who kept me updated on the progress of the repairs

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Great Service on Tire Installation.

by Stephen S on 12/02/2020

Simple Awesome Help with Service Advisor David O. Car was ready as promised on time, and they gave it a nice cleaning to top it off. Every one was pleasant & helpful. Great Dealership!!!

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Consistently Service Driven

by Randal B on 11/06/2020

I have owned my Jaguar F-Type for a little over two years, and have had nothing but excellent service from Palm Beach Jaguar. The team there knows me by name, is able to bring up my service history by my phone number (under the Caller ID - I never have to provide my information), and they always offer to help in any way possible, and also provide a loaner car while my car is being serviced. I have owned Mercedes Benz, Audi, BMW and other luxury brands.. but the Jaguar service has been the highest level of attention and professionalism.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Good value for routine maintenance

by JT on 09/16/2020

My 2013 XJ needed an oil change and I had its fuel injectors cleaned for the first time in 40,000 miles. Service advisor Armand Copani is always a class act and he took care of both tasks quickly while I waited. The customer lounge is very nice -although as usual I probably spent more time in the showroom gazing at the gorgeous Aston Martin convertibles. My car was washed and cleaned so well that it seemed like it had been detailed. I especially appreciated the tire shine. The clean fuel injectors made my car feel like new as it now idles more smoothly and quietly and accelerates faster. All that for less than $400. I will keep coming back.

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Personalized Service, Great Inventory, Very Competitive Pricing

by Rockstar on 08/02/2020

My buying experience with Jaguar Palm Beach was exceptional. Special thanks to my sales rep Don Cody for his consistent professionalism and their management team (Jim Horton and Britt Henriksen) for going above and beyond to put together a really fair deal. This is my 3rd Jaguar purchase from this dealership and it is easy to see why Jaguar Palm Beach is the #1 Jaguar dealer in the country. They always have a great selection at very competitive pricing backed by a great service department.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great dealership

by Professional Dealership on 05/21/2020

Had a wonderful experience at dealership. Brian was wonderful,very professional and knowledgeable. Love my F pace, Second one I bought there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Telephone system

by Trlephones on 11/15/2019

Everything is very very good with r err pair shop Susan is excellent. Only one problem on that you can wait a long time without info as the telephones are always taking messages only

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Perfection

by LJW on 10/23/2019

I am always amazed at how dedicated the service department at this dealership is. They treat me like a King.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

The best service department around

by Ryan R on 09/20/2019

Great service and helpful people is what make Jaguar of Palm Beach the best dealership around. Thank you Susan in service and the valet team for all tour help.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Job well done!

by Angela on 09/09/2019

My salesman was Bryan Jaworski and I have to say that I was impressed by this Jaguar employee. He is very knowledgeable, very personable and attentive, not in the least bit pushy or overbearing. He listened to what I was looking for and I walked out with the F-pace that I wanted. I am happy with my purchase and will definitely recommend to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Sue Fox is the best

by Floridafun1956 on 04/23/2019

My service coordinator, Susan Fox, is professional, communicative and delivers. The service experience is always a pleasant experience. The support staff is exceptional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

PB JAGUAR ERIK VALENTIN

by John on 04/02/2019

I purchased two Jaguars through Erik. He is very professional, returns calls, texts and e mail promptly. He knows the cars. Unlike lots of salesmen he follows through after delivery of the car helping to deal with service. He keeps his promises.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

A Really Nice Buying Experience

by RonGRomG on 12/14/2018

I was looking at small sport SUV's. I went in just to look around and see what they had. Erik was really helpful. There was no pressure. I usually hate car shopping but my experience at Jaguar Palm Beach was the easiest car purchase I have ever had. I can't say enough good things about the dealership and Erik in particular.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Rattling rattle

by Doctordoctor on 10/12/2018

I bought my fourth xk from them but it had a rattle and despite factory warranty just ran out they fixed it free and also a free rental. That’s why I go there always first. Susan was tops.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Customer Service

by mybluejaguar on 10/04/2018

Jaguar Palm Beach exceeded all my expectations** Sean Kesson, the service advisor - was excellent! I manage and run a mechanical service division and greatly appreciate excellent service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Extremely Awesome experience

by FLTaxGroup on 07/30/2018

Brian our sales rep was outstanding, we had a great experience all the way thru the test drives to the attention to our needs they displayed..this has become my family's place for sure

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Palm Beach Jaguar Comes Through Again

by sleapr2015 on 06/30/2018

F-Type was leaking oil from rear end. Turned out to be a faulty differential. Problem: warranty expired two months ago. Solution: Jaguar USA and Palm Beach Jaguar replaced the differential (a pricey item indeed) at no charge to me. Classy performance all around and especially by service advisor Armand Copani. Fan for life.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent job by Armand and Jaguar Palm Beach

by tony4444 on 06/07/2018

Jaguar Palm Beach is pro active with new product and promomion updates and reminders of service intervals. The staff and management are real pros and treat their customers with courtesy and respect. Its a great facility and visiting it is is a pleasure. Loaner car program works like a dream

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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