Veterans Ford
Customer Reviews of Veterans Ford
Great job
byon 02/26/2022
This is the third Ford dealership I have had experience with and was by far the best. Everyone I worked with was very friendly and helpful, they didn't hide any of the fees and were straight forward with the price the quoted(actually wound up being a little cheaper than their initial quote!) And helped me out with getting an explorer foe my family. This was also while I was juggling 3 kids under 5 with a stroller. All in all great experience and I would definitely recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ordering a Bronco
byon 01/13/2022
Lorenzo, Mark, and Sean went over and above helping me with the order of a new Bronco. They were all very knowledgeable. I had a great experience. Definitely recommend purchasing a vehicle from Veteran’s Ford!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 06/23/2018
We work with Lorenzo Pena and had great experience, they were very professional and don't make you feel pressure at all, my husband and I had buy 3 cars from these dealer and this time we came looking for something for my parents they are very please with this deal, one week after we bought the car had some issues with the alternator call the dealer and they fix it for us once again I have nothing to say but good things about this place I will be coming back in the future and I recommend it to anyone looking to buy a car and don't want to get rip off by all those dealers out there. Thank you Veterans Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Nothing but lies
byon 02/20/2018
Had a great experience at first. When I called about a used truck everything went great, they gave me all the info I needed on it. I talked to Sean and he was more then helpful answering all my questions and then some. The next day when I showed up, they had the truck in the front waiting for me. They told me that they would work with me on any issues I had. I got a used 04 truck, I Was not expecting it to be brand new but I did expect everything on the truck to work. The very next day, I called in with a list of items, like the Navigation unit not working, the overhead DVD player not working, old fog lights that barely work even though I was told they were brand new, when clearly they were not. They only gave me 1 key to the truck, I have 2 broken a.c. vents on the dash, The truck is in desperate need of a tune up and needed to have a few hose's replaced. When I called Sean, he was very nice and said he would speak to his manager. They refused to help with or fix anything. Told me to try a junk yard for parts. I over paid for this vehicle because I was in a situation where I needed a vehicle that day. I will not make the mistake of going back to this dealer again
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great Experience
byon 12/07/2017
Dealt with Tom Myers and David Hernández. Deal was done over the internet. Tom really explained everything and gave me a great deal. So much so that I flew from Miami to Tampa to buy my new truck. They even picked me up at the airport. Great Job guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 02/07/2017
Had a great experience today at Veteran's Ford. Bought a used 2013 Hyundai Santa Fe that was listed for sale online. Aaron and Josh made it quick and easy and I never felt pressured to add any warranties or insurance that I did not want. In addition, everything was explained well. Couldn't ask for a better transaction. Thanks. I love my new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great buying experience
byon 01/14/2017
Sean was very helpful in assisting me with my mustang purchase. He's very experienced and knows his products very well. Pleasure to work with him and the rest of the staff at veterans ford. This is my 6th vehicle purchase from Veterans and I will continue to buy and service my vehicles there
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome dealership- no runaround
byon 01/14/2017
Sean was our salesperson. Every staff member was friendly and courteous. They were extremely helpful and definitely went above and beyond what any other dealership has ever done. I have owned over 30 cars and this is the first time I actually enjoyed working with a dealership. We purchased 2 cars and were at the dealership less than 2 hours. I can not rave enough about this dealership. If you are tired of the run around at other dealerships, I definitely encourage you to go to Veterans Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Veterans Ford Really Impressed Me
byon 12/29/2016
"Veterans Ford Really Impressed Me" Went in to test drive and drove out with a deal. Got a great deal on a great SUV with a awesome warranty. They mean business, they actually try to get you the best rates. They gave me a full detail on the SUV. I went to several dealerships but felt most comfortable with the people at Veterans. Ask for Lorenzo or Roberto they helped me out.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience! Great Salespeople!
byon 12/20/2016
Salesman was very knowledgeable and veterans ford delivered on everything that was promised !!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 11/08/2016
Veterans Ford had the car with all of the options I wanted and gave us a great deal. It was a no hassle purchase and didn't take too long to complete the sale. Our sales person Aaron Scheible was very personable as well as knowledgeable about the all features the car has. The dealership was clean and bright and everyone there was very friendly. I'm 100% satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dana Ridhe
byon 10/19/2016
It was fantastic. Oour sales person Robert Coker listened to what we were looking and didn't try any pressure tactics. I previous bought a vehicle through Bill Currie and every part of the experience was horrible. I would purchase from you again and recommend you to everyone. As a matter of fact my son will hopefully be purchasing through you in the near future. Also the financing guy was outstanding.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Greatest experience in purchasing ever
byon 10/09/2016
We were received in a very professional manner. The sales person took his time to explain in detail about the vehicle. The paperwork took very little time to complete. We were in and out in less time we ever had in purchasing a vehicle. The dealership was extremely clean and neat. All personnel were friendly and assisted us in every way, They were treue Professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceeded all expectations
byon 10/07/2016
From the start both Sales Reps Thomas Myers and Justin Canady became the stars of the dealership. From their e-mails to our meeting and negotiating, I complement both of them. They answered all of my ?'s the Car-Fax provided backed up the condition of the vehicle in every way. I would advise everyone to go to Veterans Ford for a great deal on the vehicle of your choice new or used.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Doesn't listen to the consumer
byon 08/31/2016
I bought a truck there this past weekend. I was looking for a specific set of features and was told I was getting all of them in what I bought. Come to find out it is actually missing a lot of things I could have gotten if I just spent a little more. I called to see if I could trade up and was told no. I am not happy.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great overall
byon 08/25/2016
We had been to 2 other Ford dealers in the Tampa area and we're dissatisfied at both. At Veterans Ford, they had the car we were looking for and we'll informed sales people. Finance was a breeze also. We would highly recommend Veterans Ford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Exceptional Service
byon 08/09/2016
I was not planning on purchasing a new car and came in for a used car due to someone totaling my paid off car. Sean Bergon greeted me and was so nice and never pushy. I feel like I was treated like a friend, and believe me when I drove up my stomach was in knots...I was not looking forward to car shopping at all! This was the smoothest car buying experience that I have ever had! Everyone was so kind right down to me tuning in my rental car there as well. I was in and out of there within 2 hours, not 4-5 hours like previous experiences. Thank you Sean, you are an awesome guy and I highly recommend that anyone shopping for a new or used car to come and see you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best experience ever buying a vehicle
byon 07/12/2016
From the time I walked in the door I was treated with respect my wants and needs were addressed. My salesman Robert couldn't have been better at making sure I got what I wanted. The finance department explained everything thoroughly and gave me several different options so I can make an informed buying decision. The sales director Matt has obviously put together a great team. I am most pleased with Veterans Ford and I would highly recommend them. Travis Jacobs
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Focus ST
byon 06/25/2016
After months of searching, we saw the car we wanted on Veterans Ford Website. Called the dealership, secured advance financing with our bank, drove the car and really loved it however; found another on the showroom floor that had additional options. Test drove them both and then decided. Professional, friendly staff (no pressure). Paperwork signed they expeditiously assisted us with transferring into the new vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Car purchase
byon 06/17/2016
Took my car in for repair. It was a 2002. While there, I was browsing the cars on the lot and met Tom Meyers who handles internet sales. We spoke for awhile and I found him to be very pleasant to talk to. A day and a half later, with my car needing further testing-electrical problems, I decided it probably wasn't going to be worth putting the money into and contacted Tom. I went in and he introduced me to a sales associate Steve, who I worked with for the remainder of the sale. But being Tom was my initial contact, he kept checking to make sure everything was going good. And Steve was very efficient at listening to what my interest and financial limit was and found the right car for me immediately. Once all of the paperwork was completed, it was Justin's turn in finance. He too was a pleasure to work with. The whole car buying experience was better than I ever could have imagined.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchased Mazdaspeed 3 Used
byon 06/15/2016
I found this mazdaspeed 3 on their website. I filled out the online loan request and within minutes Sean contacted me back saying he would work on getting me approved for the loan. in under an hour I received a call saying the car was mine and just had to come in to fill out the paperwork. When i got to the dealership the car was out front and beautifully detailed. everyone was extremely helpful and kind. they got me in the car ready to drive ASAP. Very pleased with the customer service and quality of the vehicle. They were even able to get me a warranty even tho the car had high milage. 10/10 will purchase from them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
