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Dale Earnhardt JR Chevrolet

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Customer Reviews of Dale Earnhardt JR Chevrolet

5.0
Overall Rating
4.98 out of 5 stars(57)
Recommend: Yes (41) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Happy Customer

by Tony Walker on 01/06/2024

TK was very professional, patient, and put up with my questions. He found me the perfect truck. Great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

57 Reviews
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5 out of 5 starsservice Rating

Great Customer Service

by Aniyah White on 05/01/2024

Mr.Zamora was very helpful & insightful. He let me know of all the charges prior to working on the vehicle. Thank you Mr.Zamora!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Once again GREAT service from Dale Earnhardt JR Chevrolet

by Brandon on 04/11/2024

Renal Zamora always goes above and beyond to answer my endless questions and he makes sure my Camaro is well cared for. Thanks Renal!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great!

by AAP850 on 03/29/2024

Teresa Howard is great! Fast and reliable!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

I got my car fixed with Renal Zamora ! He help me go true all the process

by Ana ju on 03/26/2024

It was quick, my car feels great now , I really like the service, they got me fixed and the service advisor was super polite and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

My first visit to the service department

by shawann harrison on 03/23/2024

My first visit to Dale Earnhardt service department was a smooth experience from online appointment setting to reminders. The day of my appointment I was greeted by my service advisor Renal Zamora who checked me in and gave me a tour of the service building and a brief description of how my appointment would go.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Renal is Chevy best asset

by Joshua Angello on 03/23/2024

Renal Zamora is the man and super helpful always when I come in !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Renal Zamora was fantastic!

by Hannah on 03/22/2024

Renal was very kind and efficient! Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Exceptional service

by Christanique Brown on 03/20/2024

Renal was a phenomenal advisor. He kept me update everyday and helped to speed up the process. 10 out of 10 service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Happy Customer

by Tony Walker on 01/06/2024

TK was very professional, patient, and put up with my questions. He found me the perfect truck. Great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience!

by M Layne on 07/19/2023

I was recently looking to trade in my current vehicle and stopped by Dale Earnhardt Jr. Chevrolet to look at their inventory. I was immediately greeted by John and TK who both listened to what I wanted and provided me with current information and great service. They kept me updated me via text and email, but were not overbearing. They made the sale process quick and easy! Thanks guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Casey on 04/07/2023

Jeremy is informative and helpful. I am grateful for his help.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Silverado LTZ

by Eddy and Jenny Householder on 02/03/2023

John Johnson was very personable and knowledgeable and did everything in his power to get us in the vehicle of our dreams! We are very happy with our purchase! Thank you so much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Couldn’t ask for a better sales person the Terry

by Terry Kelly on 01/28/2023

I appreciate the help I got and was able to leave with a new truck not knowing my how my credit was I’ll be coming back here in the future

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

GREAT SERVICE

by Jamie on 01/28/2023

Jeremy Smith was great. Quick. Very efficient. And detailed everything done. And gave me recommendations and quotes for things needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Highly Recommend

by Tee on 01/19/2023

Very helpful and gave great tips highly recommend

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Dealership

by Sophia on 01/13/2023

Jeremy was great and took care of everything for me very quickly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service!

by A Slone on 12/26/2022

Friendly and efficient! Great experience with Mr. George!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Amazing Service!

by Marcy on 12/14/2022

Renal is amazing! I got caught up on all my maintenance, signed up for the Oil Change Program, AND got a free 30 OnStar Trial!! Great day today!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Need a car plan? Terry Kelly is the man!!

by Chloe Wood on 11/30/2022

If you want to make sure your getting the best deal make sure you ask for Terry Kelly! Genuine, knowledgeable, experienced, honest and very professional! Thanks Terry! Your the real gem of the deal!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome!

by BIL on 11/30/2022

Haven’t made a purchase yet but had the pleasure of dealing with Terry Kelly. Terry was very knowledgeable and very professional! Will definitely be coming to see him and referring all my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

4 out of 5 starssales Rating

Lamar Summerlin is so knowledgeable

by Amanda Gay Herring on 11/29/2022

If you're car shopping, please go to DALE EARNHARDT JR and talk to Lamar. He is so knowledgeable, funny and has excellent customer service skills. Even if you don't buy (like me) he will definitely leave an impression on you to want to send serious buyers to him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

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