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Customer Reviews of Murray Chrysler Dodge Jeep Ram Of Starke

6 sales Reviews
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1 out of 5 starssales Rating

Dealer payoff scam strikes again

by sparky2263 on 04/11/2017

If you search dealer payoff scam, you'll find out all about it. They will NOT pay off a vehicle until you have made another payment. Why? Sweetens the deal for them, the deal you shook hands on isn't good enough. They know if you make another payment, the equity goes down, their profit goes up, less to pay off. I found out from GM Financial they called 6 times for a payoff! Why so many times? To see if the payoff figure went down!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
1 out of 5 starssales Rating

Unprofessional Service

by quinlynn on 01/18/2016

I recently went here to inquire about purchasing a new vehicle. The sales person I dealt with John Taylor, was very nice and helpful. I sat there for three hours waiting to go back to financing, in this time I asked the sales guy multiple times about the finance part to which he said he couldn’t answer. When I got back to finance to find out the numbers, I decided it was simply not a good investment the interest rate was outrageous. The “Manager” Paul Ferschke came back there to tell me what a wonderful deal this is and how he was doing me a favor. When I told him it’s just not going to work I wasn’t aware of this rate he got extremely nasty and rude like I had wasted his time. However if he would’ve told me this information when I asked THREE hours prior I would have left then! I told him I appreciated the help but it would just have to wait till I could get a better interest rate I did not feel comfortable with that deal. He just threw his hands in the air stood up and walked out. Then to add to his already rude attitude he proceeded to walk into the show room and announce why I wasn’t purchasing the vehicle to everyone. I planned on still getting the truck however I will never go back to Murray for anything due to Paul Ferschke.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
1 out of 5 starssales Rating

Stinking con

by RTalley on 01/03/2016

They had an used vehicle offered for about $16,700; I got an edmunds' price promise of $16,400; when I called and made an appointment to see the car, during the call, after I mentioned the price promise, they said something like,' oh the used car manager purchased it just this morning.' Apparently, they don want to honor their Promised Price or even their advertised price. Well, two days later it was still being advertised on their webpage, but now at $18,500. I inquired again, and set an appointment, but then received a call back 5 minutes later, 'oh, that has been sold, I thought you meant the other Lexus. Good thing I double checked. Then when I asked about it being solded two days earlier, and now it was listed for even more, the sales person said, oh it must have been an error. Well, now 10 days later I saw that it still on there, but for $20,400. ??? How, what, when and where does this happen? It was offered for sale, not at auction. Something stinks at Murray Chrysler Dodge Jeep Ram Of Starke.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Thank you Mr Cohen

by Nutter1002 on 01/02/2016

Thank you to mr cohen for pointing me in the right direction an showing me the proper steps to purchasing a car. Can't wait to come back in the near future an buy a vehicle from him. Would highly recommend going there to purchase your next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

my new friends

by Lyndon1959 on 11/22/2015

after have been taken to the cleaners with a kia. I am very leery and frustrated toward dealers and sales people. Then went on online and found this great family and sweetest deals.They just made us feel like a family and talked with me and my wife through a lot of frustration and anger. they gave us a deal that was above board and explain without any hidden cost. they understood me and my wife. we left with a new 2015 caravan that was what we wanted.the payments were below what I was paying for my kia and the 15 year and 150000 mile warrantee and the gap and 5 year/100000 warrantee bumper to bumper was at 400.00 a month. thank you so much for now giving me the opportunity to be a part of the MURRAY family. I live in lake city and milage was not the factor buty the sale Mr.John Taylor di us right . o by the way my daughter bought a brand new 2016 jeep patriot her first time new car.:} one happy family member

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Rip off

by carguy1963 on 02/10/2015

I bought a 2010 challenger on the Internet . I picked the car up on a Saturday I noticed the car had a problem with the shifting in and out of gears and a howling sound. I called the salesman on his cell the next day and he told me he would take care of it on Monday. He told me to take it to a dealer near me. They told me the rearend and clutch was bad. The dealer said the rearennd was under warranty but the clutch was not. The salesman told me I have to pay for the clutch which is 1650.00 dollars. I would not recemend them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
About our dealership

Our goal is to make your car buying experience the best possible.

At Murray Chrysler Dodge Jeep Ram's virtual dealership we offer a great selection of new and used cars.

Chrysler, Dodge, Jeep, RAM has great incentives and service specials all year. Our factory trained technicians and state of the art facility gives you confidence that your repairs are done right with factory parts.

We offer all services from state inspections, A/C repair, A/C service, brakes repair, brake service, tire repair, tire balance, oil change, front end alignments, engine repair, engine service, transmission repair, transmission service, check engine light inspection and more.

Our Parts Department has a huge inventory such as brake pads, rotors, bedliners, hitches, alternators, water pumps, radiators and more., Murray Chrysler Dodge Jeep Ram is conveniently located in Starke, FL we also serve Fruit Cove, Orange Park, Gainesville FL and Middleburg FL.

Amenities
Instant Financing
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area