Scotti's Auto Sales

by KWERELY on 03/11/2023

DO NOT BUY AN EXOTIC CAR FROM THIS DEALER. In September of 2022 I was on vacation in Sarasota. I was on the lookout for used Lamborghini Gallardo's. I went to Scotti's to see a 2009 Gallardo and took a test drive. They informed me they had invested a lot into the car so the price was non negotiable. I ended up buying the car as it seamed fair at the time. No PPI was done as I was traveling home in 2 days. I trusted them and absolutely should not have. The car was very dirty when I arrived and they cleaned it up a bit before the test drive. I flew home and awaited delivery of my first ever exotic sports car. I was beyond excited for the enclosed transport to arrive. The car showed up dirtier than I remembered it. spider webs all over it, sand all in the engine bay, and just dirty all around. I imagined this differently considering the amount of money I spent on this car and the service level people expect when purchasing such a car. This car should not have left in any other condition but spotless inside and out. This was just the start of my disastrous experience. I then drove the car 2 miles to my storage garage. stopping for gas only. That evening I went over to learn about the car, setup my phone, etc. The next day all kinds of alarm codes were firing and the car was in limp mode. The continuously blamed the battery so I purchased a very expensive one and it didn't fix it. It was then sent to a local dealer to be looked at. Long story short the car was sent to Lambo Miami via the warranty company for a full inspection and repair. The condition of this car was terrible. The dealer supposedly put a lot of money into this car. After I list these items out you tell me if you believe that. 1. Broken driver side door handle, 2. Rear spoiler not attached and glued down on one side, 3. Engine bay covers deformed and cracked, 4. AC broken, 5. Engine bay dirty and covered in sand, 6. Front grill radiator inserts cracked. This dealer does the absolute bare minimum with any car they sell based on this experience. Not only that but they do not care once the sale is done. Quoting their sales manager Mark "If you are not satisfied, time to sell". The final icing on the cake was they couldn't even process the out of state paperwork correctly and I had to fix that mess too after going to my DMV and almost paying sales tax twice due to their mistake. DO NOT BUY AN EXOTIC CAR from them. The experience from start to finish was horrible looking back. Nothing was truthful and the handling of the delivery and paperwork was utterly embarrassing.

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by Maurice on 03/13/2019

KNOWINGLY sold me a car with recalled piston rings. They refused to rectify the problem. Now I have no car but a car payment. Bad business!!

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by wsrong44 on 05/31/2016

I purchased a 2007 Mustang GT Convertible from Scotti's and I live in Des Moines Iowa. The gentleman I worked with was "Harold" and I would recommend that you contact him for the best service when it comes to buying a car. Harold was very prompt with answers, he was very polite, was very quick on getting items to my bank and to the Insurance company I was using to insure the car. It was nothing but a pleasure to work with "Harold". I also flew down to Sarasota Florida to pick the car up and drive it back 1,444 miles. When I walked into the Dealership I was greated with a big smile "How can I help you" from Jack, another very nice and helpful gentleman there at Scotti's, and he knew who I was before I had to chance to say anything else which impressed me that communication was key for customer service. I also worked with John on getting the final paper work done, and he even helped set me up with a bumper to bumper warranty of 3 yrs or 36,000 miles and that was important to me since the car had 86,000 miles on it. It was an added bonus to me, so that I knew the car will be kept in good running order if anything were to happen on the road back to Iowa or for the next 3 yrs. Suzy was also very helpful in the paper signing process, and also when the Title needed to be sent so the Car could be Licensed, there was a direct line of communication from Harold to Suzy and then Suzy to me, and they were all very prompt, again service after the sale is a big issue too, and it speaks fathoms on how much they appreciate you as a customer. I want to thank Hana, Suzy's sister for making sure that the Title was sent Priority Mail to my residency, it was at my doorstep in less than 48hrs, again being prompt, not lacking in service, this whole team of people were a great experience for me and I would highly recommend them to anyone interested in buying a car...Again please contact Harold for a professional car buying experience, you won't find anyone better at his job!! Thank you very much....Scott Rong....Des Moines, Iowa.

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