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Ed Howard Lincoln

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Customer Reviews of Ed Howard Lincoln

4.9
Overall Rating
4.88 out of 5 stars(47)
Recommend: Yes (17) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Experience

by Happy Owner on 04/20/2024

I would recommend this dealership to anyone. Very honest and got me a great lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
47 Reviews
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5 out of 5 starssales Rating

Great Experience

by Happy Owner on 04/20/2024

I would recommend this dealership to anyone. Very honest and got me a great lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Happy Buyer

by frank a on 02/01/2024

Absolutely A WONDERFUL experience purchasing my used SUV from Ed Howard. Very pleased with the SUV. BUT what even more important is that Ed Howard is fair and honest dealer. THEY PLAY NO GAMES. They charge just one fee along with Tag/Title. Other dealers charge multiply fee on top of thier prices, $1000s of dollars. NOT Ed Howard's..... i will always recommend to my friends and neighbors. thank you, Frank a

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Car Buying Experience at Ed Howard Lincoln

by Reel Happy on 01/27/2024

Absolutely the most painless car buying experience I have ever had. Frankie Liu knows his product and expertly matches to customer needs and expectations. We love our Lincoln Aviator.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service and staff

by elgutdoc on 09/25/2023

I have always found this service department to be knowledgeable and fair in pricing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starsservice Rating

Ed Howard

by aggravated on 09/25/2023

It took 8 trips into the dealership to get my trunk operational.!! you can decide from there........t cost me at least 100$ in gas!! although paid under warranty I am shocked that the repairmen had such a problem finding the reason and being able to fix it......the service lady did the best she good and the lady who kept up with it was great!! I was charged only the deductible but I felt I paid that in my time and fuel for 8- 25 minute trips to the dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

ce at Ed Howard Lincoln

by Carlos N on 08/23/2023

I am on vacation in Siesta, and wanted to change my oil before returning to Canada. I called the dealer to see if I needed an appt and was told I could come in that afternoon. Everyone I met while there was very polite and friendly, Travis was great, I had a nice conversation with him, and he made me feel very appreciated. Service was done quickly and I was on my way. I had a great experience at Ed Howard Lincoln, and plan to return there when I am here on vacation. Keep up the great work!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Lincoln Navigator Service

by dfo2020 on 08/09/2023

Travis and Lorna exude the spirit of customer satisfaction. While traveling on vacation both Travis and Lorna exceeded my expectations in getting my Navigator serviced for my return trip to Texas. Ed Howard Lincoln should be proud of how their Service Department represents.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Well Done

by Grizzly on 08/03/2023

Everything worked out as expected.(A real rarity these days) .Recall item taken care of. Servicing--oil change tire rotation, multi point inspection--done as expected and within the time frame. Courtesy free wash.My customer service representative, Lanora Smiley, did an excellent job of orchestrating the entire process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Richard Wirick

by R. WIRICK on 07/26/2023

My service from Ed Howard was great , why you have a service mgr. that really cares for the people (Ms Lanora Smiley ) and takes the time to listen to there needs when you come in for service .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchased my leased vehicle

by Maureen on 06/08/2023

The process was very easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service and Recall

by MurrayJ on 05/01/2023

Service is always good. Car was done at the time I asked for it to be.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Customer

by John Greenup on 04/21/2023

Work was completed on a timely and professional manner

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Quality

by Bppy5a4l on 04/03/2023

I have been to Ed Howard for service on my Ford vehicle. I love the way that I am treated. The service department at Ed Howard is top notch and so courteous and professional. I plan on buying my next car from Eddie Howard, simply because of their service department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Attentive Service

by Satisfied on 02/23/2023

Ed Howard Lincoln in Sarasota, FL is a great car dealer and service center. We leased a car from salesperson Austin last year and continue to service the car for regular maintenance at Ed Howard Lincoln and have found that service reps such as Lanora Smiley are not only attentive, but offer extra help to make sure that we are taken care of at all times.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience at EdHoward Lincoln in Sarasota

by D&JSugar on 02/04/2023

Pleasant..low key...not pushy and very professional!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2022 Nautilus

by Satisfied on 01/30/2023

We can’t give enough praise for the experience we had with the purchase of our 2022 Nautilus at Ed Howard Lincoln. Our salesperson, Frankie, is the best sales person we came across in Florida. Hats off to Jim who oversaw our paperwork with our new vehicle. Great customer service. Staff very knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

The Place to Get Your Lincoln Serviced

by Vladimir on 05/18/2022

Competent service and professional staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Lincoln Nautilus

by cherokee on 09/13/2021

My Sales Man was Very knowledgeable and took the time to explain all of the Features of your Beautiful Vehicle and his Name was Jim Halas.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Dr.

by mibs4me on 01/08/2020

Very, very helpful salesman

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

rawy shediac

by Rshediac on 12/23/2019

While the car was not ready on the day I delivered it I didn't mind because I had a loaner

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ed Howard Lincoln

by PRubinEcon on 11/20/2019

Our salesman, Jim Halas, was the best car salesman we have ever met. He was extremely knowledgeable about the car and very careful to explain all of the features, for a very complicated vehicle. He also helped with setting up all the various options to suit us. The dealer in general was easy to deal with and helpful and polite. I strongly recommend Jim Halas and Ed Howard.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership