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Customer Reviews of AutoNation Ford Sanford

4.7
Overall Rating
4.65 out of 5 stars(182)
Recommend: Yes (87) No (5)
Write a review: Sales | Service
5 out of 5 starssales Rating

Christian was great!

by Rachel M on 03/27/2024

Everyone treated you like a friend, looking out for your best interest and not there to just make a sale. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

182 Reviews
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5 out of 5 starssales Rating

Christian was great!

by Rachel M on 03/27/2024

Everyone treated you like a friend, looking out for your best interest and not there to just make a sale. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great car buying experience

by vonhammer71 on 03/09/2024

We have done business with AutoNation Sanford on 3 different occassions and each time it's been one of the better car buying experiences. We bought an 2017 F-150 new, sold a van we no longer drove and most recently bought a used Jeep Cherokee. We wound up returning the Jeep and they definitely honor their 5-day reteurn policy with no questions asked. In our case there were some issues that couldn't get resolved with the vehicle but never did we feel pressured to keep it. We'd certainly go back in the future as while price is important so is standing behind and honoring promises to the customer. If you're in the market for a new or used car please do seriously consider AutoNation Sanford you won't be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

amazing service

by JohnDish on 12/11/2023

They came to my house on time and actually did the service on my property. Best ever

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2015 F-250

by Jesse S on 12/09/2023

Buying process was very simple and fast! They even delivered the truck to me. I’m 3 hours away from where the dealership was !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by MHoke0119 on 11/28/2023

Come in for an oil change and within an hour or so I was finished and they even washed my truck and vacuumed out the inside. Great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Mobile service

by Mom of 3 on 11/27/2023

Very pleased with, I believe his name was Aaron. Very courteous and fast. I appreciate the mobile service very much! The young lady who made the appointment was also very nice and professional. Would definitely use again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great people

by Sarah FW on 11/13/2023

All I needed was a recall service but the staff got me right in before my appointment time, drove me home so I could work instead of wait there, then brought my fully washed car to me when it was finished 3.5 hours before they estimated. Great people here!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Best Ford Service

by Glenn Hill on 11/01/2023

Once I walked into the service center, I was met by Derek. Derek listen to me about my problems I was having with my F150. Derek kept me informed about the service being done to my vehicle. I will recommend AutoNation to all my friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New car purchase

by Deb on 10/31/2023

Great sales staff very knowledgeable, very freindly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Richard Sprague

by Rich sprague on 10/27/2023

Great service and Greg a true pro

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great staff!

by Megan T on 10/25/2023

The staff here is great! From the sales dept to the finance dept, they did everything they could to get me a great deal on my car. I definitely recommend their service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change, Tire repair and looked into error code for steering.

by Jerry D on 10/20/2023

Scheduled my service by texting. Derek responded right away, set my appointment time and the communicated well throughout the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Engine Repair Done Right

by xanthan_gum on 10/16/2023

2017 F150 with cam phaser failure (major tear-down required). Stephen was awesome while working with my auto warranty company. Remarkable patience and great communication. Jordan the senior tech is an expert.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Good service but mediocre follow up

by Tom@Deland on 10/03/2023

I have nothing but good things to say about my recent service, however my advisor was not very responsive to email or text messages (I had the same problem last time with a different advisor). I would think that giving out a number for text messages carries the implication that they will be read and responded to on a timely basis. I placed a parts order at the time of service (about 10 days ago) and have heard nothing although I was promised a call when the parts were in.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Repair Service

by striker47 on 10/02/2023

They completed the service faster than expected and it was cheaper than the quote given,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Johnny Delgado

by Idontwantto on 09/27/2023

Very helpful salesman, he was waiting in front of the building and greet us before we step foot in the door.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Would recommend

by Nick--- on 09/26/2023

Great scheduling and availability, amazing work above and beyond

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Patti

by Patti C on 09/22/2023

Quick, friendly, polite. No Hassel service- will be my new dealership for any maintenance or issues needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Ford F150 WooHoo!

by DavidKK on 09/21/2023

The Sanford Autonation has an absolutely great team. This is the 2nd F150 we've bought and are completely satisfied. The Tremor is great trim and package. The sales team is great. They listen well and addressed all our needs and concerns. Jody is a fantastic person and credit to the dealership. We highly recommend the Sanford AutoNation dealership and would ask for Jody's help with our future needs. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

2006 tune up

by pokee2023 on 09/11/2023

Devon stayed on contact with us everyday regarding our tune up. He kept our price as low as he could.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by R alassadi on 09/02/2023

Good service. Friendly team thank you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi