Dimmitt Cadillac
Customer Reviews of Dimmitt Cadillac
BEST DEALERSHIP - BEST CUSTOMER SERVICE EVER
by 09/05/2017
onI have to compliment Dimmitt Cadillac on the AMAZING customer service I received from your team at Dimmitt Cadillac, St.Pete. Rob Gannon went above and beyond anything my husband and I could have ever imagined !! We were SO IMPRESSED with the professionalism and kindness we received from Rob Gannon and his staff. Never have I seen anyone go so out of his way to make sure that we were 110% happy and satisfied with our decision in buying our ânewâ used car. Thank You so very much for having someone like Rob at your dealership to help indecisive people like me feel comfortable with their decision. The sales team - especially Deniz Alkar -who assisted in every way possible to make the whole process comfortable for me at a very stressful and indecisive time, were also exceptional and outstanding ! "Rob Gannon has the patience of a SAINT," - my husband said that over and over- I am VERY indecisive and Rob walked us patiently through the entire process from beginning to end. I received a great price and had a WONDERFUL experience. THANK YOU SO much to Rob Gannon and his team- BRAVO to Dimmitt Cadillac for providing people like Rob Gannon who provided the best Customer Service EVER !!! and Thanks the Dimmitt staff for a very pleasant buying experience. You should be very proud of your team !! I honestly felt like I was part of the family (and should be invited to the Christmas Party -lol) I HIGHLY RECOMMEND this Dealership and especially Rob Gannon !! SO MANY THANKS !! EXCEPTIONAL EXPERINCE/NO PRESSURE
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of a certified pre-owned SRX
by 06/24/2017
onWe recently purchased a pre-owned SRX. From a previous experience, I had always said I would not step foot in a car dealership ever again. Dimmitt Cadillac changed my mind. Deniz Alkar of Dimmitt was more than helpful to point out all of the features of the car, and was a pure gentleman. There was no high pressure or double talk. I came away with a new opinion of working with a dealership and will work with Deniz in the future. My wife and I were very pleased with our experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Robert Burns
by 01/03/2017
onOver the years Robert Burns has sold me 7 or 8 new Cadillac vehicles. He is extremely knowledgeable about all of his products, understands what our needs and desires are and always takes care of us in an exemplary manner. A real solid guy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sub-Par Salesperson...
by 09/03/2015
onHave to say this woman had a Used Car Ethic is stating it mildly.Before I sat down the words out of her mouth to all my inquiries was "Yes". Fell flat on two very important "Yes/Sures".#1 Ordered optional rims,and#2. Specially asked numerous times for a Professional Paint Sealer. Nothing!! Went to her Boss(Don)listened,and Nothing. This happened 8/12/15.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Robert Burns is Terrific!
by 07/05/2015
onWe just leased a new SRX from Robert Burns at Dimmitt Cadillac. He answered all our questions and gave us useful suggestions on the best car for us. There were no high pressure sales tactics, and the paperwork was completed quickly! Tom Flessor
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service
by 03/19/2015
onI love Dimmitt! Dan Robinson is my service manager and he treats you as if you are his only priority. Dan and all the folks at Dimmitt take you back to a time where customer service is first. There is never a time I dread taking my car in for seevicing as I am always treated fairly and politely.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent dealer and very friedly people
by 01/02/2015
onexcellent dealer, the seller was very friendly his name is Deniz Alkar I recommend if you think buying a car in Dimmitt Cadillac, he showed us everything about the car and introduced us to all people in all departments. thank you very much
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
bait and switch
by 08/23/2014
onit was a struggle to get any price info from them - even after test driving and visiting. A week pass and the salesman calls saying there's a new car in with MOST of the options that we'd like and to come back to the lot - this is the price. Well once on the lot and we're ready to sign the price went UP! It was explained that this car was ordered, and if we wanted it today we would have to pay higher - higher than the sticker price - higher than the price we were told over the phone. Disgusted we left and will still buy an Escalade ESV but from a dealer with more honorable sales tactics.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Best Sales Experience Ever
by 05/21/2014
onThis was my 14th vehicle purchase and by far the most satisfying and pleasurable experience by far.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Best Dealership Ever
by 02/21/2014
onWhen our efforts to lease a new Cadillac at a local Sarasota dealer didn't go well, we went on-line to obtain a quote from Dimmitt. So glad that we did. The price was lower than we expected. It was almost an hour drive to the dealership, but when we arrived we couldn't have been more impressed. All of the personnel were not only professional, but acted as if it was really important that we were happy with our new car. No question, we will buy our next car from Dimmitt. There's simply no reason to go anywhere else.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Salesman
by 05/19/2011
onI recommend anyone reading this goes to Deniz Alkar. He is very down to earth, not pushy and answered every question I had. I am a very busy professional and he worked around my schedule and got me in and out as I stopped in to just ask questions. He did a great job and I appreciate everything. I love my car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
5 star treatment
by 09/17/2009
onI have purchased 1 new and used Cadillac from Dew and could not happier. The entire staff was friendly, knowledgeable and professional. Would recommend Dew to anyone looking for a new Cadillac
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments