Customer Reviews of Mercedes-Benz of Pembroke Pines
Great Experience
byon 05/01/2024
Very pleasantly surprised how nice purchasing a car can be. William Gonzalez made the procedure seamless from the test drive to the pricing of the trad in. William is a great asset to your dealership and I highly recommend him.
Great Experience
byon 05/01/2024
Very pleasantly surprised how nice purchasing a car can be. William Gonzalez made the procedure seamless from the test drive to the pricing of the trad in. William is a great asset to your dealership and I highly recommend him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Leasing with MB
byon 04/23/2024
Julian Arenas was very thoughtful and helpful through the process of finding the perfect car to lease within my budget. Truly appreciate him and the team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied Customer 😊
byon 04/10/2024
It is because of the EXCELLENT CUSTOMER SERVICE provided by STEPHEN DOUGLAS at Pembroke Pines Mercedes dealing ship that we continue to take our car there for service. This guy exceeds standards. Keep up the good work.
Extra Mile
byon 03/22/2024
Pembroke Pines salesman, Syed, really worked hard to find just the vehicle I wanted as the supply was close to nonexistent. I was also pleased with the discount I received for being a repeat customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Purchase Experience
byon 03/15/2024
Our sales advisor Erika Vasquez was amazing, her professionalism and knowledge made our whole experience a great one. We will definitely recommend her to our family and friends. Thank you Erika for everything! ;-)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GREAT SERVICE
byon 03/13/2024
Always a pleasure with MR PETER ARMSTRONG such an amazing service provider very attentive to his customers.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Second purchase
byon 02/22/2024
Purchased vehicle for second time from this dealership. Professional and quick.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Mercedes purchase
byon 01/21/2024
Staff were very professional and helpful. Great overall communication experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Customer Oriented
byon 01/19/2024
The Service Department really tries to satisfy their customers. My personal experience has been very satisfactory and they will go out of their way to make sure you are happy with the service they provide.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2024 GLE 6.3S AMG
byon 01/05/2024
Excellent sales team and in and out in the absolute quickest signing in 22 years
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mercedes Benz of Pembroke Pines customer experiemce
byon 12/17/2023
Very professional, courteous and easy flowing experience. Our sales associate, Charlie Almanzar was very helpful during the sales process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful buying experience
byon 12/10/2023
I would like to say that I thoroughly enjoyed dealing with manager Mark and the center in Pembroke Pines. I received a very high level of service, and the purchasing process was easy and straightforward.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pembroke Pines Mercedes Benz Excellent Service
byon 12/10/2023
One of the best car purchase experience I’ve ever had. Everything was clearly explained providing for a smooth timely transaction. Moises Cisneros was friendly and very knowledgeable about the cars and was happy to show me several models with varying options.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Review on Peter Armstrong.
byon 12/08/2023
I don’t know who Edmunds is, my service provider was Peter Armstrong. I would like to express my utmost satisfaction with the exceptional assistance provided by Peter Armstrong . His level of support and professionalism exceeded my expectations, making my experience truly enjoyable. From the moment I arrived, Peter greeted me warmly and attentively listened to my concerns regarding my vehicle's maintenance. He demonstrated an impressive depth of knowledge and expertise, providing clear explanations about the required maintenance and addressing all of my questions with patience and clarity. Throughout the process, Peter kept me well-informed about the progress of the maintenance work, ensuring that I was aware of any necessary updates or changes. His commitment to timely communication was greatly appreciated and contributed to a smooth and hassle-free experience. Moreover, Peter displayed a genuine dedication to delivering top-quality service. The maintenance work performed on my vehicle was executed with precision and meticulous attention to detail. I was thoroughly impressed by the overall quality of the work, and it left me with a strong sense of confidence in the dealership's capabilities.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
services
byon 12/08/2023
rey as always very professional thoughtful and kind
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Schedule maintenance
byon 11/27/2023
It was a great experience, all on time as talked about. The report shows the car was completely checked including a video sent to me with what was needed to do at another time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lester review
byon 11/22/2023
it has been well over 10 years since i purchased a vehicle, so of course a lot of thought went into my decision to choose Mercedes Benz of Pembroke Pines. My search began during the pandemic and i knew it would be a Mercedes. Needless to say i was very confident and educated with the decision. I inquired about dealer specials but was shot down quickly. the night before i actually reached out to the sales team through the electronic assistant and at the time there were dealer specials being offered. i was a little disappointed. the salesperson could have been forthcoming. good experience but could have been better, was also disappointed to read that unbeknownst to me there was a fee for $106.00 for a scholarship fund that wasnt disclosed. i ended up purchasing a loaner vehicle with a little over 5,000 miles.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
repairs
byon 11/20/2023
I was taken care of a true professional Mr. Melvin Haynes., he made the visit very accommodating and enjoyable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Safety Recall Fuel Module
byon 11/19/2023
This safety recall service was very long, it took 5 days., but the good thing is that your Service Advisor Mr.Romeo Agustin was very professional and friendly and provided me with great service!. Thank You Very Much Romeo
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mercedes repair
byon 11/12/2023
Very prompt and courteous service to repair our car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast, expert service
byon 11/06/2023
Fast, expert service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments