Customer Reviews of Napleton Northlake Kia
Awesome experience once again
byon 05/31/2018
Bought my 2018 Sorento from David Kingsley I really had no intention of trading in my 2015 Sportage but he help me find exactly what I needed and wanted. He continues to help me when I call with any questions. This will be the third Kia I have purchased from Napleton Kia and my experience has been awesome every time!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Car Purchased
byon 10/10/2017
Great experience at this Dealership, Mike Caully are Rep was Great from Start to Finish. Very well Informed about this Vehicle, Kia Soul. Great job from Amir and Leo.. Thanks..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional, Friendly & Efficient
byon 02/23/2017
I went to this dealership with very little hope after dealing with other dealerships that made promises they could not keep. In as little as 15 minutes of the time spent with the salesman, he managed to lift my spirits and provide a very confident dialog. He listened and managed to get me in the car that I wanted. His name is Christian Umanzor. Christian along with Mark and Alex, the Finance Managers provided a very professional attitude and willingness to help in everyway possible. Napleton at Northlake managed to do what all the other dealerships failed to do. I'm very happy and I would recommend this dealership to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best experience car buying ever
byon 02/01/2017
Best experience car buying we've ever had! Very freindly, Gave us our space until we felt we were ready to take vehicles interested in for a test drive. Made us an awesome deal. The General Manager, Eddie Momeni, was great to talk with and to deal with. Christian Umanzor was very professional and allowed us to ask anything we needed to, to make sure we were comfortable and could look at anything we were interested in. Ultimately we chose a vehicle they recommended as it fit with everything we wanted. We would recommend Napleton to anyone looking for a new Kia. Hands down, the "Very Best" !!!!! Stephanie and Mike
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2016 Kia soul
byon 09/21/2016
My salesman David did a great job. I could tell it wasn't just a pitch or just to make the sale kinda guy. He wants to make the best fit his customer and he continues great service even after the sale. 3 weeks later and he's still making sure everything is good. Best service I've ever had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Customer Service
byon 09/09/2016
The professionalism of the sale representative & manager. They showed genuine interest while assisting me. Excellent customer service was displayed during the entire time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Kia Sportage
byon 09/03/2016
Sales person, Christian, was knowledgeable about particulars of the car I was purchasing. He was friendly and very helpful - aggressive but not overly so.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome!!!
byon 08/17/2016
Very helpful honest and great car.. Sales rep Christian umamzor was fantastic and helped very much making sure I got exactly what I wanted.. I would highly recomend napleton Kia to anyone who is looking for a great car at a great price!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My experience
byon 08/30/2015
Richard Baker my salesman was the best he went out of his way to help me he was knowledgeable about the vehicle my overall experience was a positive one
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Old fashion rip off dealer
byon 08/26/2010
I bought a new Kia 2011 sportage and really like the vehicle. Kia seems to be getting better in terms of design and quality from just a few years ago. What I didn't like was the sales experience. I got lied to by the finance guy about the Lux Care and Sentry Protection. You get pitched this by the Finance Dept. Lux Care is like buying undercoating. It's a wax job and interior protectant you could do for $20 yourself. The dealer charges $135. Sentry Protection is some kind of anti theft coverage they charged me $369 for. Apparently, it is only good when your vehicle is at the dealer. So it protect them, not you. Your car insurance covers for this nicely. So this is totally unneeded. The finance guy - I'll call him "J" - told me this was free when I asked the price. A complete lie! When I reviewed the avalanche of paper work, I discovered these hidden charges. BTW: you also sign away your right to recind the contracts which Fla law provides.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Wonderful, professional, courteous, honest place!
byon 01/27/2010
After a horrible experience with [another dealership], we happened to see them from 95 and decided to stop real quick and just take a look because we DID like the Soul, just didn't like the previous dealership. I cannot tell you how great this place is! Everything was straightforward, no BS. The price was what it should be, the sales guy was honest and patient, the finance department was just as we expected, they tossed in extras (in writing) like a year of free oil changes, and even called us back a couple days ago saying they had managed to drop the interest rate would I come back to sign new paperwork (of course I would!). Great place, it was a pleasure doing business with them!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
We offer an awesome array of excellent new Kia models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Kia lease for your specific needs.
1 Comments