Customer Reviews of Jenkins Kia of Ocala
Sorento Purchase
byon 09/08/2023
Our experience with Kia Ocala was very enjoyable. Our sales rep, Shane Persaud, was extremely pleasant and provided great service and knowledgeable of various vehicles provided by Kia. I did follow up with Kia on warranty packages we purchased on details of what the packages included. Finance was very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sorento Purchase
byon 09/08/2023
Our experience with Kia Ocala was very enjoyable. Our sales rep, Shane Persaud, was extremely pleasant and provided great service and knowledgeable of various vehicles provided by Kia. I did follow up with Kia on warranty packages we purchased on details of what the packages included. Finance was very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Impressive First Experience
byon 09/07/2023
As a new resident to Marion County, this was my first service visit to Jenkins Kia for my 2023 Kia Sportage for a recall and 7500 mile service. Shannon Gamache, Service Advisor, was professional and personable before, during and after the service experience clearly explaining all aspects of the process. .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Used car dept. internal advisor
byon 08/18/2023
Our vehicle was serviced and returned in a more timely manner than expecting.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied
byon 08/01/2023
Quick and easy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jenkins Kia Service
byon 07/28/2023
My service technician was great he went over everything with me when my car was finished. The whole team at Jenkins is awesome.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service Facility
byon 07/23/2023
Excellent experience at Jenkins Kia of Ocala. This is the finest dealership I have ever had the pleasure of having worked on my vehicle. Cannot think of anything they need to improve. Friendly, courteous staff really care that your work is performed properly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good Service
byon 07/21/2023
Work done ahead of schedule
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Rep
byon 07/19/2023
From the moment I arrived, everyone was very pleasant. The representative (Josh) was especially attentive. There were even pleasant representative in the waiting area. Everyone was great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 07/13/2023
Very efficient and very nice people to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
KIA update
byon 07/06/2023
Anti theft upgrade done. Always wash my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great setvice
byon 07/04/2023
Great service from all involved, sale done quickly and efficiently.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mrs
byon 06/29/2023
Service provider were very nice and caring. The work was none in the time he said. When car were ready he walked me to my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Transmission Replacement
byon 06/29/2023
Transmission Replacement. Once the transmission was available, the repair was completed quickly and professionally.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Team at Jenkins Kia Ocala
byon 06/21/2023
Team at Jenkins Kia Ocala always go above and beyond to satisfy customer concerns
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Problems solved
byon 05/30/2023
Desk agent listened and took many notes to my problem. The car computer had a glitch and I felt confident that all is well now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Problems solved
byon 05/30/2023
Desk agent listened and took many notes to my problem. The car computer had a glitch and I felt confident that all is well now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Problems solved
byon 05/30/2023
Desk agent listened and took many notes to my problem. The car computer had a glitch and I felt confident that all is well now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Deborah Nardi
byon 05/27/2023
Jason my service advisor was wonderful. kept me informed, he has always been a great advisor as to what I need.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 05/26/2023
Mr. Greg Small took very good care of us an our Kia Sportage.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Car, Fast and Simple
byon 05/10/2023
Brought a new car without the long wait.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional Service
byon 05/04/2023
From the moment of check in to check out. The service provided was great. I was greeted with a smile and my advisor really paid attention to my needs. They even offered to provide shuttle service if I didn’t want to wait at the location. Once my car was back in my possession I was escorted out to my newly washed vehicle… I felt bad because it was a mess 😬. Overall service 10/10 Thank you all!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jenkins Kia of Ocala - Proud to serve Florida with quality Kia vehicles. With the latest models like the All NEW KIA Singer and Kia Forte, Optima, Soul, Sportage and Sedona, we carry a vehicle to fit everyone's need. Come over and visit us at 2305 SW College Road and test drive a new Kia or used car. Our customers leave our dealership satisfied with our excellent customer service and our friendly salespeople.
We carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new Kia or used car you want without a problem.
We at Jenkins Kia of Ocala are not just your Florida Kia dealership, we have a full service car repair shop so you can get the best care for your new Kia or used car. Whether you need Kia auto repair, scheduled service maintenance or Kia parts, we are ready to be your first and only choice for quality work on your car.