Honda of Aventura

by Motiani on 12/31/2019

I purchased my second car in one year yesterday Honda Odyssey . I would highly recommend this dealership as it is hassle free , non pressured shopping , excellent professional service . I worked with Henry and Martin Jamison . Their service and price is awesome . I live one hour away in key largo and drove to this dealership after checking other dealership in my area . Honda of Aventura is the only place in South Florida where you can buy your new vehicle without stress . Excellent professionalism all staff including the finance department . Thank you

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by ThiagoMonte on 03/11/2019

Spoke with Carlos and Brandon on the phone before coming in to see a pre-owned versa. Great experience. Brandon and Carlos worked with me to narrow down a vehicle within my budget, and the finance manager Andrew had me in his office with the banks trying to get me the best rate. Despite the fees, I had an overall great experience unlike any other.

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by worst on 02/03/2019

Stay away from this guys! I bought a used "certified" 2015 Honda Civic EX-L. The car had many noises and rattles that I changed it as they give that option, before 3 days or 500 miles you used the car. I got there, and they showed me a 2015 Honda Civic EX (no leather and smaller rims), with just 6,700 miles. Great! They begun doing all the paperwork and AFTER I signed they told me that I owed $2,700 for the exchange!!!. WHAT!!!! Same year - less equipment + low miles = similar price. I was totally open to pay some more for an almost new car but that amount is an assault!!! I had an argue with Michael Costanza, the Manager. He told me that part of that difference was for the Certification. WHAT!!! (again), I already paid for the Certification of the first car. Do they certify them twice??? Michael is fast with the numbers, all the papers where signed and ready and I didn't want the first car... everything against me. Michael pushed and took too much advantage that I feel totally abused. Bad experience. He will get the last penny from your pocket. He DOESN'T care about getting a new customer, he only care about a one time deal. I'm sure that the owner (if any) will never approve that approach. There is no valid explanation for charging two times for Certification. Michael doesn't care about giving you a good deal. A really sad approach... BUT WAIT!!!... THERE IS MORE!!! I left the dealer with the second car after this very bad experience. For relaxing, I opened the sunroof and it had RUST!!! YES!!! RUST!!! What about the more than 150 points of the Certification? About the double charge for the Certification of this car???. The Certification is a SCAM. Is just a piece of paper. The rust is big and if they really reviewed the car they should at least check if the sunroof works. If you open it, you'll see the rust immediately. The only decent person there is Yvonne, she really knows about customer service, but the deals are closed by Michael. I have the pictures of the rusty sunroof and the receipts for the re-Certification. I'll have to waste more time waiting for them to change it... if they know how to do it. WORST EXPERIENCE EVER!!! Is there anybody else in charge than can give me a reasonable explanation about their procedures????????? I don't know how this guys gets so many positive reviews. I wish you could take a look at my "Doble-Re-Certified Rusty Sunroof".

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by amber786 on 09/26/2018

BE CAREFUL! We can relate to all the bad experiences with this dealer listed on many portals. They confirm on a price, unnecessary ran credit check (on record the sales rep and store manager denied they ran anything even after showing credit check report) then added unrecognized charges afterwards and when questioned about those charges, zero response or communication. They quietly double-dealt the vehicle. When we contacted them, they not only denied everything but defended their poor actions and awkward customer service. Save time and money, Make sure to question their addon charges and improper practices. Positively we found their competitor with open communication and fair practices.

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by impala56 on 08/06/2017

I went other day to this dealership and stop by to see new cars . Five salesman was in the show room . Salesman with name Alena Stsiapuk push all those nice guys away who offered to me help to buy car and put big pressure on me . Her knowledge about cars is very low, and i educated her about cars . She try so sell car on which she make more commission for her , but i do not want to buy and she told me she will not work with me to make any discount on new car to satisfy my customers needs, because she want make as much money on me . This is terrible . Other guys offered me they will work with me to make sales happen . I would highly recommend to get rid from this terrible sales person as soon as possible.

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by brutalhonest on 08/01/2016

If I could leave 0 stars I would. I've never usually been the type to write a bad review but this dealership has really earned one. If you enjoy being lied to, wasting your time, and being offered a Honda way more than a Mercedes than by all means visit Aventura Honda. They sell you a first class ticket on the Titanic before you get in only to leave you sinking with the rest of the steerage passengers when you arrive. I highly recommend visiting a more reputable dealer with a name rather than this small town rip off dealer. The managers start the lying process, the salesman ram it home because they have no other choice. Being told certain models come with certain things when you know for a fact they don't. This is one of those places where they sell you a dream, and give you a nightmare. I advise any and all to drive anywhere else but Aventura for a new Honda. You'll thank yourself in the long run.

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by jicsboss on 04/26/2016

Beware. Got lied to my face. With the rush i didnt confirm the info (my fault for trusting their knowledge) careful with their fees, they tried charging me a 900 vip fee. Then another 900 for dealer fee (search others they are cheaper and some will remove it) plus a separate insurance 399 so you are stuck going back to the same bad experience. Check the vehicle. I bought a used one. Engine oil service past due and was over filled!!! Forget about talking to them afterwards, the managers wont answer your calls... Salesman vlad, sales Manager burk and gsm joe dennis they all cover for each other. They are worse than the irs. I wish i would have read these feedbacks before wasting my money. I had a deal in another dealership same vehicle with real information lower price same terms. What a waste... If trading first go to carmax or autobuy. With their appraisal, i got this voulchers to increase their trade offer by $3000. Dont be fooled... Got the car with half a tank and was told it was going to be detailed. Only got a quick wash...

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by moristab on 12/11/2015

i have been buying my cars from this location for past several years. i had a great experience. but they have changed ownership recently and they are not truthful. i sold my car to them and leased a new car from them they are supposed to give me check, they have been giving me the run around for past 2 weeks, i have asked for explanation of charges and deal structure they sent me to to different person. i think they raised the value of the new car that i leased in order to buy my car at the price i was asking with out telling me and then rushed me to sign the documents with out explanation.

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