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DeVoe Buick GMC of Naples

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Customer Reviews of DeVoe Buick GMC of Naples

5.0
Overall Rating
5 out of 5 stars(47)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Knowledgeable & Helpful

by Pkelton on 02/23/2024

Had a wonderful experience with our salesman. Adam Sandy. He understood what I was looking for and explained the options. He worked with us to incorporate discounts and my trade in. A great experience .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

47 Reviews
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5 out of 5 starssales Rating

Knowledgeable & Helpful

by Pkelton on 02/23/2024

Had a wonderful experience with our salesman. Adam Sandy. He understood what I was looking for and explained the options. He worked with us to incorporate discounts and my trade in. A great experience .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pleasure to deal with

by Satisfied on 01/30/2024

Devoe dealership is a no pressure tactic operation with a very friendly sales staff and service department, which has always given me excellent service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service as always

by John HP on 01/24/2024

Gary Harrison was very accommodating, honest, and respectful as usual. Vehicle serviced as recommended with no problems.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

DeVoe Buick, Naples

by SugarbushJim on 10/11/2023

I shop competitively for my Buick leases utilizing the internet people at about 5 dealerships. The dealers are aware that I am shopping. The winning lessor will have provided me with the various numbers I need in my self-designed Excel lease model, promptly and without castigation or I eliminate that dealer early on. Once I select the "winning" dealership I am at the mercy of the particular salesperson assigned to me for that organization, and that is where Vince Caltagirone really shines. Over a period of two hours he executed documents, guided and explained the complex operations of today's autos...we left competent to operate the thing. It was extremely well done...efficient yet courteous in that "DeVoe way." Jim MacArthur

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Pleasure to deal with

by Satisfied on 07/26/2023

Pleasure to deal with the friendly and knowledgeable staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by BDusza01 on 04/16/2023

Fast service and no extra work needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding!

by Jennifer H on 12/17/2019

I was truly excited to purchase my first Buick! It all came together quickly and easily with the help of Joey and Mr. DeVoe. Both friendly and very helpful guys. And...the best part, I Love my new Buick!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by David straus on 12/17/2019

1969 W, Crown Pointe Blvd David & Craig, mechanic explained the problem and what was needed to fix the problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Tire ala roofing nail

by Tire ala roofing nail on 12/02/2019

Jay at DeVoe ordered the proper tire for our Envision ‘17, after a roofing nail did its damage!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good visit

by Good visit on 11/25/2019

Good visit and service carried out in the time they said.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Exceptional service as usual.

by Ron Pinta on 10/30/2019

Exceptional service as usual.Joe always goes beyond our expectations. It’s a pleasure to deal with a company that has your best interest at heart and wants to give you the best possible service available in Naples. They have our trust and confidence in providing quality service.Staff is friendly and courteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Hurrah!

by Mary Cunningham on 10/21/2019

Thank you to Matt, Sammy C. and the DeVoe family. I like doing business with local merchants.Sammy recommended Buick highly, Matt sold it to me in no time at all, and of course, I trust the DeVoe name.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I USED TO HATE BUYING TRUCKS

by M A Terlizzi Naples FL on 10/21/2019

I hated when the topic came up to have to go get a new vehicle. The pressure, the ridiculous back and forth, the mentality of the dealerships are terrible. I saw an Ad online, responded in person, was greated and out the door in 30 minutes. I had some title issues with my trade, they patiently guided me to DMV to help me resolve it . Just really nice family people. Pictures of there kids, owners present, just a great place to shop.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Encore

by Encore on 10/05/2019

My visit to Buick was to compare the Encore suv to other cars of similar style and rating..Example: Honda CRV, Toyota Rav. The Encore was so far superior !. There was no doubt this was the car for me. And then my sales person, Joey Springett closed the deal. He was very informative without being pushy . I leased and am very happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Thanks

by Robert Hoster on 09/27/2019

David had our vehicle done quickly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

DeVoe is Awesome

by The place for my GMC service on 09/24/2019

Great service, courteous, prompt. I’ll be back!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My new purchase

by Day at the dealership on 09/20/2019

I went into look at a new vehicle and ended up coming home with an encore that I truly love ! My salesperson the owner , the credit manager and even the secretary went out of their way considering that they had to detail the car and I was there an extra 3 1/2 hours

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Want Integrity & Outstanding Service? 👍 Devoe Buick GMC Naples, FL

by Teri and Tom on 09/14/2019

Does purchasing a used vehicle give you pause; it did us? Add, looking for a “needle in a haystack” truck and THAT’S A CHALLENGE! Our good fortune was finding Devoe Buick GMC in Naples, FL. My husband’s 2 GMC Sierra trucks have performed admirably, and their seats very comfortable for my degenerative spine & hips, but I thought I wanted a Ford F-150. Test drives of Ford F-150s, however, were not nearly as smooth riding as the GMC Sierra 1500 Denali Ultimate, nor were the seats as comfortable, for me. On my initial call to Devoe, I requested to speak with the most knowledgeable truck sales person, and Matt was like a truck Wikipedia, and patiently answered my many questions. When we reached Devoe for our appointment with Matt, we were passed off to one of his younger, newer associates, Justin, and WE WERE SKEPTICAL! Whew, our skepticism rapidly dissipated as Justin impressed us with his truck acumen and patiently pulled out numerous vehicles for us to consider. We purchased a 2018 GMC Sierra Denali Ultimate with only 12,000 miles, in excellent condition, that had just been traded in. The previous owner had purchased the vehicle from Devoe Buick GMC and traded it for a new truck at their dealership. Justin’s service did not stop after Devoe received our payment in full. We left FL the day after the purchase for a couple of months and Justin has handled logistics and plating details as if the truck was his own... what amazing customer service Justin has delivered! My final review will come as a second review after Shaun, the Devoe Used Car Sales Manager, has his department complete his promised full detailing of the truck, prior to our pickup when we return to FL. Shaun was outstanding in his review of items we needed completed prior to paying for the vehicle. After doing business with Devoe Buick GMC, we have full confidence that Shaun will be certain our detailing expectations are met. Lastly, we want to give a shout out to the gentleman who handles the sales paperwork. He was as helpful, engaging and competent as the rest of the Devoe crew. Justin and Devoe Buick GMC certainly earned our business!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Devoe Experience

by Greg on 09/10/2019

Greg greeted us with open arms! Friendly, knowledgeable, and sharp! Services done correctly and in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Review

by FirstService2019 on 09/10/2019

I found my first service at DeVoe went very smoothly. No waiting. Everyone was friendly and there was plenty of help.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Friendly Customer Service Department

by RT1965 on 08/13/2019

Very friendly and helpful Great place to visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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