A Luxury Autos

by Eusebio on 05/27/2018

They will rip you off and steel your money all their cars have problems and once you leave and come back they will tell you they don’t have warranty

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by mgonz123 on 03/23/2018

On February 8, 2018, my parents went to this dealership, located in 3350 S SR 7, Miramar, Florida 33023 to buy a commercial van for their business. Upon arrival, they were assigned to one of the salesmen, a gentleman named Francisco. My parents test drove the van they eventually purchased. During the test drive, my father noticed that the back air conditioning system was not working. He mentioned this to the salesperson, Francisco, who said that it wasn’t an issue and that the dealership would order the part and then replace it at no cost to my parents once he finalized his purchase. My father was then taken to meet with the Sales Manager, Leonardo Valdez, Francisco being present, and the individual doing the financing, a gentleman named Jose Angel who purported to be the owner of the dealership. Again, my father mentioned the a/c issue and a mechanic was called, who inspected the van, and advised all parties that there was a problem with the a/c relay system, electrical in nature, and that the part that needed to be replaced was less than $100. The dealership employees assured my father that the part would be ordered and that he could return in seven (7) days to have the part replaced, at no cost to him. My parents finalized the purchase of the van, with the assurance from all three employees that the a/c issue would be corrected once the part arrived. Nothing was repaired or replaced in the end. My father called after the initial seven (7) days and was told that the part had not arrived. In the effort of saving time, and not detail every single interaction for the past four (4) weeks, my father kept getting the run around. My father called another time and the salesperson, Francisco, told him to speak to the sales manager, Leonardo. Leonardo told my father that he had ordered the part himself and it would arrive shortly. A few days later, when my dad called to inquire and follow up, Leonardo advised him that my father had been lied to and that no part would be replaced or provided at this time, and that the dealership owner, allegedly Mr. Jose Angel, said that my father could sue if he wished to recover the part promised to him. We recognize that it was our responsibility to further investigate this dealership prior to making a purchase. After reviewing the Florida Department of Highway and Motor Vehicle Safety Manual for car buyers, the pamphlet warns of shady business practices and how dealerships have taken advantage of buyers in the past, so it is best to do your research and get everything promised in writing. What my family wants now, more than anything, is to expose this business for the fraudulent and deceitful practices that have taken place. It is imperative that the local government, state government, and the public be aware of these issues so that they can properly safeguard themselves.

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by Juan on 07/21/2017

The staff is Great they helped me very well to get my first truck and I’m only 18 years old!!

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by RICARDO CARVAJAL on 04/08/2017

These people sell cars with problems, and when you ask them about these problems and for their help, they don't answer anything. I don't recommend this business, dealer and sales team, they are not professional and they work only for the commission and don't work for the customer's satisfaction. I advise you, please be very careful if you decide to buy from this place, because it's not serious about sales and is irresponsible, they sell to me a vehicle with big problems.

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by l garcia on 04/06/2017

Went this week to buy a car advertised on Craiglist.com. After seating with one of the manager and agreeing to a price, [since I was paying in full] I went to my bank, got a cashier check to get the vehicle. When I came back to the dealer I was informed that, the ad was wrong, therefore that was not the right price for that vehicle. Now they told me the car could not be sold for that price we had already agreed, another manager offered to waived the dealer fees but now the vehicle was $3000 more than the price advertised and agreed that morning 45 minutes earlier. The original ad from Craiglist was deleted and replaced by a new ad with a higher price, the car is in fair condition the interior is worn out, needs tires and is not worth what they claim, I had printed out the original ad from Craiglist.com, so I am filing a complaint with the Division of Motor Vehicle for their behavior and with the Florida General Attorney for the bogus ad, whether is a mistake or a planned trick is there to see. SO BUYERS BEWARE!!!

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by iamrich on 12/31/2016

Dealer was called prior to driving two hours to make sure that the car advertised on Craigslist was still for sale. Talked with ANA the salesperson responsible on the listing. She positively confirmed that the exact car listed was on the lot, had the year, model, mileage and price as listed and that a Carfax would be provided and that she would have the car ready for me to see. I then drove an Hour each way only to find that the car did not exist and that they had other cars at double the price or that was completely different then the one advertised. My complaints about the bait and switch was uncaring and my threat to report them met with a we don't care and you don't scare us. Do not under any circumstances buy from this shoddy dealer. They deserve the "F" rating and their rating should have a few letters after the "F".

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