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Bomnin Chevrolet West Kendall

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Customer Reviews of Bomnin Chevrolet West Kendall

3.5
Overall Rating
3.5 out of 5 stars(77)
Recommend: Yes (8) No (6)
Write a review: Sales | Service
5 out of 5 starssales Rating

New Vehicle purchase

by Erick Reyes on 04/29/2024

Great pricing and selection of vehicles. Our salesman Andrew Leon was fantastic and everyone should ask for him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

77 Reviews
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5 out of 5 starssales Rating

New Vehicle purchase

by Erick Reyes on 04/29/2024

Great pricing and selection of vehicles. Our salesman Andrew Leon was fantastic and everyone should ask for him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Really happy

by Manuel Rod on 09/29/2023

It was great from the first moment we entered the building, everyone was attentive, special thanks to Rolando and Franco for all their help, they make sure we felt comfortable and welcomed. We are definitely coming back to get our next car from them too. Big thanks. 🙏🏻

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Will charge you for nothing....not even a bag of air included.

by John Parrish on 07/10/2023

I was stranded, when my truck broke down pulling a camper on vacation more than 500 miles from home. I had the truck towed to this dealership. 3 days later I received a call stating the ECM had been altered and they would not work on the truck. The truck had been serviced and repaired by two Chevrolet dealerships within two weeks of being towed to this dealership. I had to have the truck towed to another mechanic but even more insulting was the truck was held hostage for a $200.00 diagnostic fee. I have no problem paying a diagnostic fee, but nothing was diagnosed. I received zero services in exchange for my money and no empathy for someone in an hour of need. I do not recommend utilizing this dealership for any services. Anyone who would charge you $200.00 and give you nothing in exchange does not engage in moral, ethical or honest business practices. Galatians 6:7

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

1 out of 5 starsservice Rating

Dissatisfied Customer

by R. Valencia on 04/06/2023

I decided to take my 2008 Chevy express 1500 with reduce engine power issue to the dealer for repair. I was quoted $1500.00 for repair on 7/14/22. After 7 towing at my expense the trouble continues. These are the worst excuse for a service department I have ever encounter. Not one call back from the service department ever if the vehicle service was completed. I had to constantly call them or show up to see if it was finished. Either they can’t find the problem or they don’t want to touch the vehicle but won’t return the money. Don’t recommend Bomnin Chevrolet service dept. very unprofessional!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Chevy Silverado

by Homer High on 03/27/2023

My experience there was the best I’ve ever had purchasing a new vehicle, I applied for the vehicle on a Monday and I was Driving it home 48 hours later on Wednesday, I had to Fly from Tampa to Miami to pick up the vehicle. GEORGE DEKKI went far and beyond exceptional in doing his job,he handled everything over the phone and got me approved quick for the vehicle, we set the date for me to come in and everything was done and quick and painless, I was back on the road driving back to Tampa a little after 10 after they opened at 9am that day. I shared my experience with all my colleagues at work and my friends and told them how great it was and that they need to go purchase a vehicle at this facility, I’ll never go anywhere else to purchase a vehicle without coming here first. Thank you guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Dept. David Schumacher

by Jerry G on 02/15/2023

Since my last visit I noticed the area where drop off for service wasn't backed up. I was promised my truck would be ready in 1-1 1/2 hrs it was done in 45 minutes great service. I always make my appointments with service Rep. David Schumacher. No BS he a straight shooter, and listens to me without interrupting. Satisfied customer! Jerry G

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Not good

by Jorge CM on 02/10/2023

I was told something and I paid a lot more.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

1 out of 5 starsservice Rating

4 MONTH'S IN SERVICE

by 4 MONTHS on 01/26/2023

Bomnin Chevrolet. had my vehicle for four (4) months waiting for a part that they say was "Back Ordered". I was never compensated for my loss of business and because they gave me a loner, they feel they did the right thing. No communication from Bomnin whatsoever if I didn't call them, I would never hear from them, you call to find out the status, and they say we will call you back, and Never Ever hear back from them. I will be seeking an attorney for losses I encountered with my business since they could not even supply me with a pickup truck as a loaner for my landscaping business. I will be trading in mt GMC and purchasing from a different company. I have been a GMC customer for over twenty years, I AM DONE!.....GMC went downhill quickly to say the least.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
3 out of 5 starssales Rating

Great salesperson. Management needs a lot of improvement.

by Santy M on 10/10/2022

The salesperson was great. Mayandi is very detailed and easy to work with. I did not appreciate that the dealer/management advertises one price online, and to make the purchase happen, they force you to get overpriced tinted windows and wheel locks. It is extremely unethical. Management needs to resolve and better handle how they promote vehicles and approach the mandatory add-ons.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Best Dealership Experience

by JameeZia on 10/06/2022

Our salesman, Jonathan Pichardo, was great! First time in my life that I felt a car dealership was being honest with me. The finance Manager, Manuel Sanchez, was equally as great! This was my best car dealership experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Dealer Ever

by Roberto on 08/09/2022

My sales representative was Boris, he is the best! I'll recommend this dealer to all my friends!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Customer service!

by Monica on 06/24/2022

Juan Garcia gave us a amazing experience when buying a car and we ended up getting the one we wanted on the same day!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
2 out of 5 starsservice Rating

Owner

by MercedesM on 06/21/2022

I am still waiting for the email with the information of what was done to my vehicle. Cashier said she would send because of all the writing on the order. I have the receipt but no details, I paid almost $1000 and the prepaid oil change was not done. Can’t answer because I don’t know! Upsetting.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Great experience ever

by Ileana y wil on 06/06/2022

I had a great customer service experience at this dealer. The sales representative Mayandy Alfonso provided me with best experience ever. He was very knowledgeable and guided me through the whole process so I could have the car of my dreams.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mi nuevo carro

by Tony on 10/26/2020

Super contento con mi carro nuevo la verdad que aquies atención y excelencia gracias Sandy por ayudarme en todo moment

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best car buying experience ever!!!

by Night hawk on 10/15/2020

Excellent car buying experience. He listen to our concerns and addressed them all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Bought a new 2020 truck

by Bought a New Truck on 09/13/2020

I bought a new 2020 Chevrolet Silverado at Bomnin Chevrolet and it was amazing. The employees and service was phenomenal. Alejandro Madiedo was my salesperson and by far he is the best. Would highly recommending Alejandro Madiedo for when you want to buy a new Chevrolet vehicle. Would also recommend Bomnin Chevrolet West Kendall for there excellent service and experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

best of the best

by Enrique V on 09/03/2020

Today was actually my 4th purchase in total at this dealer.. i can honestly say that so far it was the best. I was upside down on my car and they gave me a headache relief. Got a brand new car for almost the same of what i was paying. Alejandro M. Was our sales guy, so far he has been the best sales guy. Honesty, attitude, and makes you feel like family. Thank you Alejandro.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very happy customer

by Christina on 08/29/2020

Tony Fernandez was excellent to work with. He asked us what we were looking for and found us exactly that. He was extremely knowledgeable about all the specs of the car and he didn’t try to over sell us on something we didn’t need. I didn’t feel rushed but he was very quick and efficient. He even took the time to show us how to set up the on star and my Chevy account before we left. I would 100% recommended people to purchase their car from Bomnin and to find Tony if you can.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bought a new Trax

by Pedro Ayats on 08/21/2020

Bought a new chevy trax LT at Bomnin Chevrolet West Kendall with Tony Fernandez excellent service and deal Thanks Tony

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Service

by Alex on 05/28/2020

Amazing customer service provided by sales man Mr. Rolando Gonzalez. Great skills and communication ways. Good offers and solutions. High quality of product by dealer Bomnin Chevrolet at West Kendall by 152. Highly recommended Mr. Rolando Gonzalez and the dealer in general.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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