JM Lexus

by Lupe9872 on 12/25/2016

I leased a 2014 is250. Love the car. Was,told 2 call back after 2.5 years to try to get something else. I have been in the on linexpensive chat b4 thanksgiving and again Dec 21. In both cases I was promised I would be contacted. To date no phone call. Very unprofessional. In addition the same vehicle is has been on the website since November. Very interesting. When this lease is over I may consider another brand. Very disappointed as I have now leased 2 cars from them.

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by scottmazzo on 08/14/2016

Do Not Buy from them.... very unorganized, they switch numbers around, then they tell you that they don't have the car is stock, straight out lie.... very bad experience

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by kwise123 on 02/20/2016

A special thank you to Jim Dunn, Hieu, Paolo, Kenny & financial closer (Matthew ?). I have now purchased our 6th RX with the best sales experience ever... Not to mention the best RX ever!

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by simeonf on 08/11/2014

My husband and I were in the market to a buy a new vehicle .we visited a couple dealerships until we drove to JM Lexus to take a look. The minute we walked in through the door we could see it’s a different atmosphere. The greeting we received from the receptionist was tremendous, and then she introduced us to Evan LE the (product Specialist) very professional and knowledgeable. We told Mr. Evan we just passed by to take a look. He took us around the parking lot and showed us several cars, and made the process very easy and comfortable for us. After we picked the car Mr. Evan took us to Matthew the (sales Manager) another great gentlemen we told Matt we don't think we will be qualified to afford a Lexus, Mr. Matt told us buying or Leasing a Lexus is easier than you think, in less than an hour Matt put us in a brand new Lexus for less than we thought and he stayed late to make sure we were totally satisfied. We never thought we will drive a Lexus so soon. That's best car buying experience I have ever had. Thanks to everyone at JM Lexus not to forget (product specialist) LJ who took is time to show us the entire feature in the car. Thanks again guys, great customer service. We can finally say we own a Lexus. I will tell everyone about my wonderful experience at JM Lexus. JM under Price!!!!!

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by brock11 on 05/05/2014

Worked with Brian B. He was awesome. I made two test drives with him in a 2008 ES 350 and he was patient and answered all my questions. Didn't pressure me to buy that day. But his professionalism and their prices (very competitive) brought me back to purchase the vehicle. Thanks, Brian!! Love the car. So smooth and quiet. All the bells and whistles on this ultra luxury model. Oh, and they said there were two key fobs but when I was about to drive away I noticed there wasn't a second one. They honored their mistake and are giving me a second one for free. They also fixed a few minor things when I brought it to their attention. Only one negative thing. They wouldn't give me nearly as much for my trade in as CarMax, so it was a hassle to remove plates and sell somewhere else while buying from JM. Other than that, very happy with the experience.

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by LT17 on 04/15/2014

Outstanding experience. Everyone was courteous, professional, and helpful in assisting us in our new purchase.

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by ward9 on 03/12/2014

Dealing with JM Lexus is a pleasure. We were treated very fairly and with the utmost courtesy. We drove from Orlando to South Florida to purchase another car from JM. There is simply not other dealership we trust as much.

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by lcdnic on 03/05/2014

excellent car buying experience working with Victor N. & Harold P.

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by augiekennady on 02/24/2014

I had an outstanding experience with Angela and Brian. They were not pushy, they had incredible service, and were very friendly. I would recommend JM Lexus to anybody considering purchasing a luxury automobile.

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by Perspective on 02/23/2014

I just leased my 3rd vehicle from JM Lexus! Although I was interested in other brands and shopped around, I sighed with relief in coming back into JM! The staff is professional, welcoming, and attentive. There is NO high pressure and they truly make clients feel respected. They work hard to create a deal that works for you! The service department is amazing and that adds to the comfort of the JM experience! I promise you will not be disappointed! All staff are excellent, but Tim S. instills such a feeling of trust that he is one of the reasons I returned and now have my third Lexus!

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by Jan87D on 02/11/2014

This has been the best car-buying experience for me. The personnel at JM Lexus were attentive, patient, and genuine. I definitely recommend this dealership to all...it's first-class place with first-class service.

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by randyman6969 on 02/06/2014

This is the second time i bought a new car from JM Lexus.I bought one and Leased one! Mark F. at Sales both times and he makes it simple!

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by randyman6969 on 02/06/2014

This is the second time i bought a new car from JM Lexus.I bought one and Leased one! Mark F. at Sales both times and he makes it simple!

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by wmace4 on 04/15/2013

Paolo was very friendly and took his time to help me find the perfect color combination in my new IS 250C. Matt put an amazing finance package together and Derrick delivered. What a GREAT team!

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by di1007 on 03/28/2013

Like most, I am someone who dreads car shopping… Well, I just leased a 2013 Lexus RX 350 and surprisingly it was an enjoyable experience. All thanks to the crew at JM Lexus. My car shopping adventure began with vehicle comparisons with 5 of the luxury brands. At each brand, the salesperson was the typical pushy fast talking guy we have come to know and dislike. That all changed the day I walked into JM Lexus. I was introduced to Tim S., the Product Specialist. According to Tim, his job was to show me everything there is to know about the vehicle. No attempts to talk numbers. He was just proud to show me a Lexus brand vehicle. Unlike other dealership personnel I spoke with, he really knows his cars inside and out. We took the car for a test drive and laughed along the way. By the time I returned from the test drive, the Lexus RX 350 went to the top of my list. He then introduced me to Brad C. the Sales and Leasing Consultant. I wasn’t sure if I wanted to lease or buy and thanks to his wealth of knowledge I was better informed about my options. Still not quite ready to buy, I left JM Lexus that day without any kind of struggle which of course is not the typical experience when buying a car. The next day or so I heard back from Tim and again no pressure. I had such a good experience at JM that I made the decision to go with a Lexus. I shopped other Lexus dealers and there is no comparison. Just walking into the JM dealership you get a positive vibe. I met with Tim and told him which vehicle I had decided upon, he then took me to Brad who was exceptional at providing a realistic deal. It didn’t take hours of back and forth with a manager like it does at other dealerships. Brad had the authority to get me to the number I wanted in a very short period of time. Trust me; I’m no push over… Brad’s deal was significantly less in monthly payments than the deal I negotiated with Lexus of Pembroke Pines. I signed the contract, got the keys and then…. Get this… I was introduced to Daryl L. whose job it was to show me how to use every gadget in my new car. He set up my iPhone blue tooth and programmed my top 5 speed dials then gave me his card in case I forgot everything he just taught me. Now you would think that the positive experience, great personnel and unbelievable deal would be enough… nope… the icing on the cake…. when you buy or lease a vehicle at JM Lexus you get free car washes for life. You get to sit in a massage chair, surf the web on iPads, play a round on the putting green or have free breakfast/lunch while your car is being cleaned. JM Lexus has designed a shopping experience like no other car dealer in South Florida. I couldn’t be happier. If you’re interested in a Lexus, JM is the way to go.

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by carpediem51550 on 02/03/2013

Traded in a 2006 Es. Dealt with a Reggie J. who was professional and reasonable. If you know what you want..what the new car actually costs..what your trade is worth...(go to carmax) so you have a reasonable idea...and are flexible you will purchase a new car from him. I have found J.M. to be the epitome of what a car dealer should be....Be aware many of the cars have extra's and this is where your flexibility comes into play.

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by bram4 on 10/15/2012

I found the best price for Certified Pre-Owned Lexus in the South Florida area, with friendly staff and great after sales followup. Would recommend to anyone.

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by ltownsend2 on 08/27/2012

Steve Rideg was exceptional! I highly recommend him for any new Lexus purchase!

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by reeldeal21 on 08/03/2012

The entire team at JM Lexus were very professional and helpful. They did not pressure me at all!! They were very courtious and helpful to my needs with my budget. All around they were fantastic.

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by sfedak on 06/25/2012

I had been searching for a Certified 2011 Lexus ES 350, when I discovered my dream car at JM Lexus in Coconut Creek, Florida. I spoke to Jaime Gaitan, the Product Specialist, and set up an appointment to meet with him the next day. Although I live in Naples, Florida, I had no problem driving to the other coast to see the car. I'm so glad I did. The car was even nicer than I imagined and after the Test Drive, Jaime walked me through the process so that I could drive it off the lot the same day. I then had a meeting with Heath Ewing, the Sales Manager, and after agreeing on the price for the car, he took care of all of the paperwork. It was a very relaxed process, and Heath was extremely professional. While Heath was completing the paperwork, I had a meeting with Gary Catronio, the Delivery Specialist. Gary explained how the various options worked on the car, and I felt very comfortable driving the car home while enjoying the Navigation System and XM Satellite Radio. One might think that once you drive a car off a Dealer's Lot that with the exception of service, you won't hear from them again. That's not the case at JM Lexus. Both Jaime and Gary have called to see if I had any questions and to make sure that I was enjoying my new car. I was extremely impressed with my experience at JM Lexus. I would highly recommend this dealership to potential customers. I know that I will be back again. --------------------------------------------------------------------------------

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by quisby on 03/31/2012

Shopping for a specific previously owned hybrid vehicle, I had almost given in to waiting until my search could produce something other than goose eggs. But a desire to window shop took to me to J M Lexus and there it was. I saw it from the intersection, waiting to make a left turn off of Sample Road. Sales representative, Channing Hiraldo, could not have been more helpful and less complicating (by offering a wide selection of hybrids to choose from). Aware that my research had already been done, Channing realized that I was giving myself no options. (She probably does not have such an easy sell every day of her work week.) My guess was that she had been on that previously owned sales staff for many-a-day. Not so. The test drive should have been all that was accomplished that day, but I drove it home that evening. It may be the dealer's relentless pursuit of perfection, but it was the sales staff's uncompromising, incomparable accomplishment of my satisfaction, which netted me a continued relationship with the dealership that I don t think would have been offered anywhere else.

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