Mullinax Ford of Palm Beach
Customer Reviews of Mullinax Ford of Palm Beach
Typical dealership but with a different type of scam!
byon 06/11/2015
Typical Dealership with with a different type of scam! They claim to have no dealer fee's but want to Low-Ball you on your trade in. $3,000 difference from what the site's that make sure you don't get ripped off (KBB, Nada, Etc.) and what the sales manager brings to you is a JOKE! He didn't even know how to do his job properly... After pulling out my phone and showing him his mistake, his attitude changed quickly to a negative one. I'm shocked this man, Munson, was even made a manager! He couldn't even answer my common sense questions without saying some remark like "he's not a very bright guy" and smirking... This is NOT the guy you want to deal with! My recommendation? Go to any other dealership, dealer fee or not, and see what kind of deal you can get. Even if you get charged a $1,000 dealer fee but they give you what your car is worth, you have done better than shopping at Mullinax!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Bill P Best Salesman!
byon 04/08/2014
If you want to deal with an ethical, expert salesperson Bill P at Mullinax Ford, Lake Park, Fl. should be your choice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
ABSOLUTELY HORRIBLE!!! DO NOT DO BUSINESS WITH THESE PEOPLE!!!
byon 02/02/2014
BY FAR THE WORST DEALERSHIP EVER!!! SAVE YOURSELF THE TROUBLE AND DO NOT BUY A CAR FROM THESE PEOPLE!!!! I purchased a "certified pre-owned" 2013 ford fusion from this dealership. And the very next day I found scratched, chips and dings all in the paint. The leather seat had a hole in it, the trunk doesn't stay up, it falls down and hit you on the head. So, I calmly went back to speak with my salesman, Billy, about all of this and he acted like he didn't even know who I was. He gave me the run around and told me "well, we're not going to fix this because this is going to happen to the vehicle anyways." So i requested to speak to the used car sales manager and he walks out and talks to the salesman in private and then they walk back inside together. My salesman returned and said nope, we're not fixing it. So i said "well its only been a few days, I DON"T WANT THIS CAR ANYMORE" he told me there was nothing I could do about it. I am currently in the process with ford directly because this incompetent dealership will not help me. I PAID: 26,000 DOLLARS FOR THIS VEHICLE!!!!! And they are treating their customers horribly!!!!! I will be telling absolutely EVERYONE I can about this experience and to NEVER EVER go to Mullinax Ford!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Waste of my time
byon 01/04/2013
Sales people are especially deceptive at this dealership. Spent quite a bit of time looking at autos and listening to what salesman had to say only to find out I wasted 5-6 hours over two days because I believed his lies! I was already pre-approved for loan but when it came time to make the purchase they wouldnt accept my pre-approved loan. Would not even go through the motions and make necessary call to my lender who already PRE-APPROVED my loan.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
