Mullinax Ford of Kissimmee
Customer Reviews of Mullinax Ford of Kissimmee
Beware of deceptive business practices at Mullinax Ford.
byon 06/02/2021
Beware of deceptive business practices at this dealership. Mullinax Ford guarantees "upfront pricing" on their web site. Do not believe this written guarantee of pricing transparency. Check all of your paperwork very carefully before completing a purchase. I did not receive "upfront pricing" from the Kissimmee location. I received deceptive pricing from the Kissimmee location, and I will submit a written complaint to the attorney general for the State of Florida. I encourage other consumers to file written complaints with the attorney general for the State of Florida if they experience deceptive or unfair business practices at the Kissimmee location of Mullinax Ford.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
OLD FASHION FEEL AND GREAT SALES PEOPLE
byon 09/10/2014
This was a breath of fresh air. What a great team they have at Mullinax in Saint Cloud FL. Michael my sales person and David the manager were courteous, accommodating, and very personable. If I had know about these folks I would have saved myself so much aggravation from other dealers. They delivered what they promised and without any gimmicks. I wanted a car with very specific attributes. They looked high and low and found it for me. I am very happy with my car. If you want to be treated they way you wish you were treated when you are in the market for a new car look no further. This is the place.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pleasant buying experience - WOW!
byon 09/23/2011
Never thought I would say the word 'pleasant' and car salesman in the same sentence, but the way this dealership does business should be a model for all car dealers. We drove over 2 hours to buy the car, so a lot was done on the phone before, then our daughter went to see it and we agreed to price/vehicle on the phone and they held the car (didn't even make us give deposit) for several days until we could get to the dealership. We had researched the vehicle and knew the price was best around, was a great car (Edge) and all the sales people worked together to make the sale. Usually you get one sales person and no one else really wants to help, but here, they are ALL equally helpful. Even the finance person (Kyle Cinami) was very pleasant, not pushy and honest. He followed through on submitting rebate forms - we got $500 rebate in 10 days. We mostly worked with Torrey Demps who was excellent as well as all the sales people we spoke to. They stood by all the promises made on the phone and patiently answered tons of questions about the car, warranty, accessories. Torrey sat and demonstrated features and programmed phone after the sale. He made sure that we understood things - or he would gladly show us again. All follow up calls/communication has been excellent. I'm a Lexus owner, but think my next car might be a Ford from Mullinax...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Never again
byon 12/06/2009
Worst new car buying experience I have ever had.Deliverd our new vehicle dirty and damaged.We were promised they would take care of it and they never totaly did .Let us drive off the lot without a tag on the vehicle and only 1/3 tank of gas.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
